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Suffolk GP Federation CIC

Healthcare Assistant Band 4 - Bury St Edmunds (Bank Contract)

The closing date is 12 December 2025

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Job summary

GP+ Respiratory diagnostics team. We are a not-for-profit, community interest company and our main purpose is to support Primary Care across Suffolk, including support with working collaboratively and at scale. We also deliver a portfolio of NHS services across Suffolk and North East Essex, including Podiatry, Ultrasound, Diabetes, as well as Urgent Care Services including the Out of Hours face-to-face Service in Suffolk.

Main duties of the job

What is the role?

  • Provide clear, reassuring information to patients about the testing process and next steps.
  • Accurately record patient information and test results in line with NHS data protection and confidentiality standards.

About us

Suffolk GP Federation CIC is a not-for-profit community interest company. Our main purpose is to support Primary Care across Suffolk including support with working collaboratively and at scale. We also deliver a portfolio of NHS services across Suffolk and North East Essex, including Podiatry, Ultrasound, Diabetes, as well as urgent Care Services including the Out of Hours face-to-face Service in Suffolk.

Details

Date posted

04 December 2025

Pay scheme

Other

Salary

£14.09 an hour

Contract

Bank

Working pattern

Part-time

Reference number

27894

Job locations

Bury St Edmunds

Bury St Edmunds

IP33 2QZ


Job description

Job responsibilities

Is it for me?

We will work alongside the successful candidate to ensure they are sufficiently inducted and trained; there will be regular constructive supervision in place. It is important to us that you feel safe and supported in the role.

  • Youll work closely with other clinical staff and administrators to ensure smooth operations and a positive patient journey.
  • Assist with stock management and equipment setup for community clinics as required
  • Have good customer or patient care skills, full training will be being given on using testing systems
  • Help manage any incidents or patient concerns in a calm and professional manner.
  • Where the service requires it, travel to various community locations across Suffolk.

Contract type: Bank Saturdays 13:00-17:00 &/or Tuesdays 18:30-21:00

What we can offer you:

  • A strong ethos of flexible working, to help us maintain (or reclaim) that work/life balance.
  • Innovative teams who strive in forward thinking, with a voice that is heard.
  • A visible and supportive management team, with operational support that get it
  • Excellent IT teams & support giving us first class equipment and no wait responses
  • A commitment to personal development, training, and leadership opportunities, with service-managed training budgets
  • Cycle to work scheme
  • Death in service cover
  • Competitive salaries with annual benchmarking
  • 27 days holiday (plus bank holidays) on starting, rising to 29 days (plus bank holidays) after 5 years service
  • Blue light card employer Access to the discount service with thousands of discounts online and on the high street.

Job description

Job responsibilities

Is it for me?

We will work alongside the successful candidate to ensure they are sufficiently inducted and trained; there will be regular constructive supervision in place. It is important to us that you feel safe and supported in the role.

  • Youll work closely with other clinical staff and administrators to ensure smooth operations and a positive patient journey.
  • Assist with stock management and equipment setup for community clinics as required
  • Have good customer or patient care skills, full training will be being given on using testing systems
  • Help manage any incidents or patient concerns in a calm and professional manner.
  • Where the service requires it, travel to various community locations across Suffolk.

Contract type: Bank Saturdays 13:00-17:00 &/or Tuesdays 18:30-21:00

What we can offer you:

  • A strong ethos of flexible working, to help us maintain (or reclaim) that work/life balance.
  • Innovative teams who strive in forward thinking, with a voice that is heard.
  • A visible and supportive management team, with operational support that get it
  • Excellent IT teams & support giving us first class equipment and no wait responses
  • A commitment to personal development, training, and leadership opportunities, with service-managed training budgets
  • Cycle to work scheme
  • Death in service cover
  • Competitive salaries with annual benchmarking
  • 27 days holiday (plus bank holidays) on starting, rising to 29 days (plus bank holidays) after 5 years service
  • Blue light card employer Access to the discount service with thousands of discounts online and on the high street.

Person Specification

See Person Specification

Essential

  • Educated to GCSE Level
  • Health care experience

Desirable

  • Spirometry experience
Person Specification

See Person Specification

Essential

  • Educated to GCSE Level
  • Health care experience

Desirable

  • Spirometry experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Suffolk GP Federation CIC

Address

Bury St Edmunds

Bury St Edmunds

IP33 2QZ


Employer's website

https://suffolkfed.org.uk/ (Opens in a new tab)

Employer details

Employer name

Suffolk GP Federation CIC

Address

Bury St Edmunds

Bury St Edmunds

IP33 2QZ


Employer's website

https://suffolkfed.org.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

HR

Recruitment Team

hr@suffolkfed.org.uk

Details

Date posted

04 December 2025

Pay scheme

Other

Salary

£14.09 an hour

Contract

Bank

Working pattern

Part-time

Reference number

27894

Job locations

Bury St Edmunds

Bury St Edmunds

IP33 2QZ


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