Trainee Operations Manager - Unity Healthcare

Job summary

We have a unique and exciting opportunity for a Trainee Operations Manager to join Unity Healthcare GP Practice based at the Unity Healthcare Hub.

This exciting opening has come about following a review of the Practices management structure after the successful launch of the Unity Healthcare Hub.

Unity's new Hub model is a transformative approach designed to enhance patient care and staff well-being. It allows us to address the limitations of physical clinical space by providing dedicated clinical office space where patient contact is managed remotely through triage and consultations. Face-to-face appointments continue at our three existing sites (Haverhill, Long Melford, Lavenham).

This post comes with training in the day-to-day operation across the Unity Healthcare sites, working closely with the Site Operations Managers and the Unity Practice Manager. The postholder will have exposure to and delegated responsibility of line management of the site reception, clinical and admin teams. The Trainee Operations Manager will work towards a level 5/6 qualification in management, depending on the post holder.

Main duties of the job

• You will assist with the smooth running of the site which includes managing the clinical appointment system, ensuring consistent staff cover and supporting team members with queries
• You will be involved with the people management at all sites.
• You will support with project management/implementation of Unity wide initiatives
• You will assist with reporting the quality and performance of the practice site.
• You will work towards a level 5/6 qualification in management

About us

Suffolk GP Federation CIC is a not-for-profit community interest company. Our main purpose is to support Primary Care across Suffolk including support with working collaboratively and at scale. We also deliver a portfolio of NHS services across Suffolk and North East Essex, including Podiatry, Ultrasound, Diabetes, as well as urgent Care Services including the Out of Hours face-to-face Service in Suffolk.

Employer details

Employer name

Suffolk GP Federation CIC

Address

Haverhill

Haverhill

CB9 8DN

Employer's website

https://suffolkfed.org.uk/ (Opens in a new tab)

---

Employer details

Employer name

Suffolk GP Federation CIC

Address

Haverhill

Haverhill

CB9 8DN

Employer's website

https://suffolkfed.org.uk/ (Opens in a new tab)

---