Job summary
Were seeking someone with a passion for operational excellence and a commitment to patient-centred care. Youll be confident managing teams, juggling priorities, and solving problems with a calm and proactive approach. Experience in healthcare operations, particularly with systems like SystmOne, is desirablebut above all, were looking for someone who thrives in a fast-paced environment and is ready to make a meaningful impact.
What will you bring?
Strong organisational and leadership skills
A collaborative mindset and excellent communication abilities
Confidence using IT systems and interpreting data
A flexible approach to working across sites and remotely
A commitment to continuous improvement and service quality
Main duties of the job
Lead the operational heartbeat of our Community Ultrasound Service across Suffolk, ensuring every administrative touchpoint delivers a high-quality, patient-focused experience.
Shape the clinic schedule by coordinating ultrasound appointments around staff availability, leave, and service demandskeeping the service running smoothly and efficiently.
Be the go-to leader for our two Administration Teams, taking ownership of HR tasks and fostering a supportive, high-performing environment.
Represent the service with confidence, responding compassionately to patient enquiries and complaints, and acting as a trusted contact for GP practices and partner organisations.
Support strategic decision-making by preparing reports and insights for commissioners, working closely with the Service Manager to showcase service performance and value.
About us
Suffolk GP Federation CIC is a not-for-profit community interest company. Our main purpose is to support Primary Care across Suffolk including support with working collaboratively and at scale. We also deliver a portfolio of NHS services across Suffolk and North East Essex, including Podiatry, Ultrasound, Diabetes, as well as urgent Care Services including the Out of Hours face-to-face Service in Suffolk.
Job description
Job responsibilities
An exciting opportunity has arisen for an enthusiastic and ambitious individual to contribute to the leadership of Suffolk GP Federations Community Ultrasound service across East Suffolk. We are looking for an Operations Manager to join this established community service, providing strong leadership and direction as we continue to increase the accessibility of ultrasound appointments for the region. The role will offer flexibility as the post holder blends site based and remote working, travelling around East Suffolk as the service demands
You will join our Community Ultrasound service. We are a not-for-profit, community interest company and our main purpose is to support Primary Care across Suffolk, including support with working collaboratively and at scale. We also deliver a portfolio of NHS services across Suffolk and North East Essex, including Podiatry, Ultrasound, Diabetes, as well as Urgent Care Services including the Out of Hours face-to-face Service in Suffolk.
Why join us?
At Suffolk GP Federation, youll be part of a values-driven organisation that puts people firstboth patients and staff. We offer:
A supportive and inclusive team culture
Opportunities for professional development and career progression
Flexible working arrangements to support work-life balance
The chance to contribute to innovative, community-based healthcare
If youre ready to take the next step in your career and help shape the future of community ultrasound services in Suffolk, wed love to hear from you. Apply now and be part of a team that is making a real difference.
Job description
Job responsibilities
An exciting opportunity has arisen for an enthusiastic and ambitious individual to contribute to the leadership of Suffolk GP Federations Community Ultrasound service across East Suffolk. We are looking for an Operations Manager to join this established community service, providing strong leadership and direction as we continue to increase the accessibility of ultrasound appointments for the region. The role will offer flexibility as the post holder blends site based and remote working, travelling around East Suffolk as the service demands
You will join our Community Ultrasound service. We are a not-for-profit, community interest company and our main purpose is to support Primary Care across Suffolk, including support with working collaboratively and at scale. We also deliver a portfolio of NHS services across Suffolk and North East Essex, including Podiatry, Ultrasound, Diabetes, as well as Urgent Care Services including the Out of Hours face-to-face Service in Suffolk.
Why join us?
At Suffolk GP Federation, youll be part of a values-driven organisation that puts people firstboth patients and staff. We offer:
A supportive and inclusive team culture
Opportunities for professional development and career progression
Flexible working arrangements to support work-life balance
The chance to contribute to innovative, community-based healthcare
If youre ready to take the next step in your career and help shape the future of community ultrasound services in Suffolk, wed love to hear from you. Apply now and be part of a team that is making a real difference.
Person Specification
See supporting documents
Essential
Desirable
Person Specification
See supporting documents
Essential
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
