Suffolk GP Federation CIC

Booking & Referrals Administrator - Diabetes

The closing date is 03 July 2025

Job summary

We are looking for an enthusiastic administrator to join our award-winning diabetes service based in Colchester.

Youll join our award-winning Diabetes service which is run by Suffolk GP Federation. We are a not-for-profit, community interest company and our main purpose is to support Primary Care across Suffolk, including support with working collaboratively and at scale. We also deliver a portfolio of NHS services across Suffolk and North East Essex, including Podiatry, Ultrasound, Diabetes, as well as Urgent Care Services including the Out of Hours face-to-face Service in Suffolk.

Main duties of the job

You will work across both primary and secondary care, helping to support the service deliver specialist diabetes care to the 51,000 patients living with diabetes across North East Essex.

You will work collaboratively with multiple local community services, lifestyle services and the CCG.

You will work as a part of the excellent administration team, who support the clinical team on a day-today basis.

About us

Suffolk GP Federation CIC is a not-for-profit community interest company. Our main purpose is to support Primary Care across Suffolk including support with working collaboratively and at scale. We also deliver a portfolio of NHS services across Suffolk and North East Essex, including Podiatry, Ultrasound, Diabetes, as well as urgent Care Services including the Out of Hours face-to-face Service in Suffolk.

Details

Date posted

23 June 2025

Pay scheme

Other

Salary

£24,071 to £25,674 a year

Contract

Permanent

Working pattern

Full-time

Reference number

27845

Job locations

Colchester

Colchester

CO4 9YN


Job description

Job responsibilities

We are looking for an enthusiastic administrator to join our award-winning diabetes service based in Colchester.

Youll join our award-winning Diabetes service which is run by Suffolk GP Federation. We are a not-for-profit, community interest company and our main purpose is to support Primary Care across Suffolk, including support with working collaboratively and at scale. We also deliver a portfolio of NHS services across Suffolk and North East Essex, including Podiatry, Ultrasound, Diabetes, as well as Urgent Care Services including the Out of Hours face-to-face Service in Suffolk.

Is it for me?

We will work alongside the successful candidate to ensure they are sufficiently inducted and trained; there will be regular constructive supervision in place. It is important to us that you feel safe and supported in the role.

  • You will be suited to this role if you are a team player, who works well in a busy, fast paced environment.
  • You will require excellent organisational skills, and effective communication skills to be successful.
  • Candidates with more experience will also be considered, and pay grade will be adjusted depending on calibre of candidate.

Contract type: This is a permanent contract, and will be a full time role working Monday Friday between the hours of 08:30-16:30.

What we can offer you:

  • A strong ethos of flexible working, to help us maintain (or reclaim) that work/life balance.
  • Innovative teams who strive in forward thinking, with a voice that is heard.
  • A visible and supportive management team, with operational support that get it
  • Excellent IT teams & support giving us first class equipment and no wait responses
  • A commitment to personal development, training, and leadership opportunities, with service-managed training budgets
  • Cycle to work scheme
  • Death in service cover
  • Competitive salaries with annual benchmarking
  • 27 days holiday (plus bank holidays) on starting, rising to 29 days (plus bank holidays) after 5 years service
  • Blue light card employer Access to the discount service with thousands of discounts online and on the high street.

Job description

Job responsibilities

We are looking for an enthusiastic administrator to join our award-winning diabetes service based in Colchester.

Youll join our award-winning Diabetes service which is run by Suffolk GP Federation. We are a not-for-profit, community interest company and our main purpose is to support Primary Care across Suffolk, including support with working collaboratively and at scale. We also deliver a portfolio of NHS services across Suffolk and North East Essex, including Podiatry, Ultrasound, Diabetes, as well as Urgent Care Services including the Out of Hours face-to-face Service in Suffolk.

Is it for me?

We will work alongside the successful candidate to ensure they are sufficiently inducted and trained; there will be regular constructive supervision in place. It is important to us that you feel safe and supported in the role.

  • You will be suited to this role if you are a team player, who works well in a busy, fast paced environment.
  • You will require excellent organisational skills, and effective communication skills to be successful.
  • Candidates with more experience will also be considered, and pay grade will be adjusted depending on calibre of candidate.

Contract type: This is a permanent contract, and will be a full time role working Monday Friday between the hours of 08:30-16:30.

What we can offer you:

  • A strong ethos of flexible working, to help us maintain (or reclaim) that work/life balance.
  • Innovative teams who strive in forward thinking, with a voice that is heard.
  • A visible and supportive management team, with operational support that get it
  • Excellent IT teams & support giving us first class equipment and no wait responses
  • A commitment to personal development, training, and leadership opportunities, with service-managed training budgets
  • Cycle to work scheme
  • Death in service cover
  • Competitive salaries with annual benchmarking
  • 27 days holiday (plus bank holidays) on starting, rising to 29 days (plus bank holidays) after 5 years service
  • Blue light card employer Access to the discount service with thousands of discounts online and on the high street.

Person Specification

See attached Person Specification

Essential

  • Educated to GCSE Level or equivalent

Desirable

  • Previous clinical admin experience
Person Specification

See attached Person Specification

Essential

  • Educated to GCSE Level or equivalent

Desirable

  • Previous clinical admin experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Suffolk GP Federation CIC

Address

Colchester

Colchester

CO4 9YN


Employer's website

https://suffolkfed.org.uk/ (Opens in a new tab)


Employer details

Employer name

Suffolk GP Federation CIC

Address

Colchester

Colchester

CO4 9YN


Employer's website

https://suffolkfed.org.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

HR

Recruitment Team

hr@suffolkfed.org.uk

Details

Date posted

23 June 2025

Pay scheme

Other

Salary

£24,071 to £25,674 a year

Contract

Permanent

Working pattern

Full-time

Reference number

27845

Job locations

Colchester

Colchester

CO4 9YN


Supporting documents

Privacy notice

Suffolk GP Federation CIC's privacy notice (opens in a new tab)