Suffolk GP Federation CIC

Practice Secretary

This job is now closed

Job summary

Is it for me?

We will make sure you are fully inducted and trained. Its important to us that you feel safe and supported in your role.

Youd be suited to this role if you are organised and have good IT skills, as well as being able to pick up new IT systems with supportive training.
Youll need to be able to work under pressure to meet deadlines and demonstrate a flexible, motivated attitude to work.
Youd be suited to this role if you have a caring and empathetic nature, and is it important that you can work well within a team.

Main duties of the job

Practice Secretary

We are looking for a Medical Secretary join our team at our growing clinical team at our Haverhill Practice, Unity Healthcare.

Whats the role?

Youll provide secretarial support to the practice, and the clinical team.
Youll process referrals for our patients and action tasks from our clinicians as and when required.
Youll help enhance the care that our patients receive to ensure they have the best patient experience.

Contract type:

This is a permanent, part time role. We are looking for someone to work with us on Tuesdays 08:30 - 14:30, and Wednesdays and Thursdays 08:00 - 18:30.

About us

What we can offer you:

Innovative teams who strive in forward thinking, with a voice that is heard
A visible and supportive management team, with operational support that get it
Excellent IT teams & support giving us first class equipment and no wait responses
A commitment to personal development, training and leadership opportunities, with service-managed training budgets
Cycle to work scheme
Death in service cover
Competitive salaries with annual benchmarking
Blue light card employer Access to the discount service with thousands of discounts online and on the high street

Date posted

13 December 2023

Pay scheme

Other

Salary

£25,147 to £27,596 a year

Contract

Permanent

Working pattern

Part-time

Reference number

27690

Job locations

Unity Healthcare

Haverhill

CB9 8LU

Job description

Job responsibilities

Job description

Job title: Medical Secretary

Reports to: Lead Secretary

Place of work: Unity Healthcare, Haverhill

Job Purpose

To provide effective liaison, secretarial, conference and administrative support for the Practice.

Main Duties & Responsibilities

To contribute to an efficient and effective communication structure within the team and liaise

and communicate effectively with all levels of staff.

To manage and action tasks and documents to and from clinicians and raise referral forms or

referral letters as appropriate, following the correct referral pathways.

To process referrals on the e-Referral Service or by email/post as appropriate. Reviewing

updates on the e-Referral Service to ensure advice and guidance responses or rejections are noted.

To circulate notifications as directed by senior secretary or as necessary.

To coordinate reports in accordance with Information Governance for documents prepared at the surgery for despatch to solicitors and insurance companies.

To arrange meetings and responsible for contacting external agencies, partners and authorities to attend relevant meetings.

To organise and assist with training for other colleagues if requested.

To use own initiative to prioritise telephone calls of problems and queries either direct from health professionals or on secretaries call list.

To respond to administrative eConsult queries added to secretaries daily list.