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Suffolk GP Federation CIC

Rota Administrator

Information:

This job is now closed

Job summary

Is it for me?

We will work alongside the successful candidate to ensure they are sufficiently inducted and trained; there will be regular constructive supervision in place. It is important to us that you feel safe and supported in the role.

  • You will have worked in an administrative capacity before, providing comprehensive support with the ability to prioritise workload accordingly.
  • If youve worked within healthcare before, this will be an advantage to your application however, is not essential.
  • Youll need to have good IT skills, and be able to pick up new systems efficiently with our supportive training.

Contract type:

This role will be based at our Urgent Care Head Office, Riverside Clinic in Ipswich. We are able to consider part time 24 hours per week, or full time 37.5 hours per week. 

Main duties of the job

Rota Administrator 

We are looking for a Rota Administrator to join our Rota Team, whose primary function is to support the efficient running of our urgent care services by ensuring the rota is filled to the designed template.

What is the role?

  • Youll work closely with the clinical leads, and operational managers to ensure the service is able to run effectively with a full rota.
  • Youll be contacting clinical and operational staff by phone and email to ensure the rota template is populated.
  • You will be supporting with reports and ensuring staff compliancy when adding employees into the rota.

Youll join our Urgent Care Service, which is made up of Out of Hours, GP+ and ED Streaming these are all delivered by Suffolk GP Federation. We are a not-for-profit, community interest company and our main purpose is to support Primary Care across Suffolk, including support with working collaboratively and at scale. We also deliver a portfolio of NHS services across Suffolk and North East Essex, including Podiatry, Ultrasound and Diabetes.

About us

What we can offer you:

  • A strong ethos of flexible working, to help us maintain (or reclaim) that work/life balance.
  • Innovative teams who strive in forward thinking, with a voice that is heard.
  • A visible and supportive management team, with operational support that get it
  • Excellent IT teams & support giving us first class equipment and no wait responses
  • A commitment to personal development, training, and leadership opportunities, with service-managed training budgets
  • Cycle to work scheme
  • Death in service cover
  • Competitive salaries with annual benchmarking
  • 27 days holiday (plus bank holidays) on starting, rising to 29 days (plus bank holidays) after 5 years service
  • Blue light card employer Access to the discount service with thousands of discounts online and on the high street.

Interested? Have questions? Just wondering? Please get in touch with Service Manager Jenny Pitcher on jenny.pitcher@suffolkfed.org.uk

Details

Date posted

07 August 2023

Pay scheme

Other

Salary

£22,383 a year

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

27651

Job locations

Riverside Clinic

2-4 Landseer Road

Ipswich

IP30AZ


Job description

Job responsibilities

Job title: Rota Administrator

Reports to: Operations Manager

Place of work: Riverside Clinic, Ipswich

Job Purpose

To work closely with the operational and clinical teams to assist in filling the clinical rotas for the Urgent Care Services. To support with designed rotas, and to assist with the collation and production of staff compliancy reports.

Main Duties & Responsibilities

To contact (by telephone and email) clinical and operational staff to ensure rotas are populated against designed templates.

To ensure required reports within the rota and compliancy team are completed accurately and on schedule as required.

To accurately record all details and changes on the rota management software to ensure downloads of information are correct.

To liaise with clinical and operational teams fully to ensure required rota plan is achieved on a regular basis.

To record full and accurate details when taking messages on the telephone and pass onto the relevant members of staff.

To ensure all staff added to the rota are compliant against our recruitment checks to complete associated work.

To support with general office duties as and when required.

To attend training and meetings as and when require

To support with any other duties that may be required.

Job description

Job responsibilities

Job title: Rota Administrator

Reports to: Operations Manager

Place of work: Riverside Clinic, Ipswich

Job Purpose

To work closely with the operational and clinical teams to assist in filling the clinical rotas for the Urgent Care Services. To support with designed rotas, and to assist with the collation and production of staff compliancy reports.

Main Duties & Responsibilities

To contact (by telephone and email) clinical and operational staff to ensure rotas are populated against designed templates.

To ensure required reports within the rota and compliancy team are completed accurately and on schedule as required.

To accurately record all details and changes on the rota management software to ensure downloads of information are correct.

To liaise with clinical and operational teams fully to ensure required rota plan is achieved on a regular basis.

To record full and accurate details when taking messages on the telephone and pass onto the relevant members of staff.

To ensure all staff added to the rota are compliant against our recruitment checks to complete associated work.

To support with general office duties as and when required.

To attend training and meetings as and when require

To support with any other duties that may be required.

Person Specification

Qualifications & Training

Essential

  • Educated to GCSE level or equivalent
  • Microsoft office skills to a basic or intermediate level.

Desirable

  • NVQ or equivalent qualification in Business Administration or similar

Knowledge & Experience

Essential

  • Experience of providing comprehensive administrative support
  • Excellent attention to detail and level of accuracy
  • Experience of working within an ever-changing environment with regular change.

Desirable

  • Experience of working in an administrative capacity within the healthcare sector
  • Previous experience of SystmOne or EMIS.
  • Previous experience of using RotaMaster or other rota system
Person Specification

Qualifications & Training

Essential

  • Educated to GCSE level or equivalent
  • Microsoft office skills to a basic or intermediate level.

Desirable

  • NVQ or equivalent qualification in Business Administration or similar

Knowledge & Experience

Essential

  • Experience of providing comprehensive administrative support
  • Excellent attention to detail and level of accuracy
  • Experience of working within an ever-changing environment with regular change.

Desirable

  • Experience of working in an administrative capacity within the healthcare sector
  • Previous experience of SystmOne or EMIS.
  • Previous experience of using RotaMaster or other rota system

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Suffolk GP Federation CIC

Address

Riverside Clinic

2-4 Landseer Road

Ipswich

IP30AZ


Employer's website

https://suffolkfed.org.uk/ (Opens in a new tab)

Employer details

Employer name

Suffolk GP Federation CIC

Address

Riverside Clinic

2-4 Landseer Road

Ipswich

IP30AZ


Employer's website

https://suffolkfed.org.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Service Manager

Jenny Pitcher

jenny.pitcher@suffolkfed.org.uk

Details

Date posted

07 August 2023

Pay scheme

Other

Salary

£22,383 a year

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

27651

Job locations

Riverside Clinic

2-4 Landseer Road

Ipswich

IP30AZ


Supporting documents

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