DoS (Directory of Services) Co-ordinator

Job summary

Please Note, this is a 12 Month Fixed Term or Secondment Opportunity

Are you excited about making a difference and helping the people of Derbyshire receive exceptional care?

Are you motivated and well organised?

If so, an opportunity has arisen for a DoS (Directory of Services) Co-ordinator in Derby and Derbyshire Integrated Care Board.

The successful candidate will be working within a dynamic team of people working with various NHS Service Providers to meet patient outcomes and assure that patients are directed to the most appropriate service first time.

The team works within the Urgent Care Team to ensure high quality and safe care is provided to our population.

The Directory of Services (DoS) is a central directory which is integrated within NHS Pathways and provides NHS 111 call handlers with real time information about all services available when patients make contact.

Accuracy of the DoS is fundamental to the effectiveness of the NHS 111 Service. As well as the functional aspects, the system also has the ability to inform commissioning by generating detailed reports on service demand and utilization.

Main duties of the job

We are looking to recruit a highly motivated and enthusiastic individual to join the DoS Team as a DoS Co-ordinator.

You will be required to support the team and play a central role in the planning of the Directory of Services and engaging with multiple NHS Service Providers.

This role will also include day to day management of the DoS and supporting the team with the DoS management of agreed projects and where indicated gathering information and data, undertaking enquires and producing written reports as and when necessary.

The successful candidate will possess the ability to communicate with others on complex information and administrative matters, requiring developed interpersonal and oral/written communication skills.

The DoS team are often required to respond to sudden unexpected demands so the ability to problem solve and work effectively and in collaboration with ICB teams and NHS Service Providers will be very important.

You will need to demonstrate excellent analytical and time management skills as well as the ability to work on your own initiative and organise your own workload with minimal supervision.

About us

NHS Derby and Derbyshire Integrated Care Board (ICB) is the health statutory body for the Derby City and Derbyshire population.

ICSs are partnerships of health and care organisations that come together to plan and deliver joined-up services and to improve the health of people who live and work in their area.

Serving a total population of 1,053,000 with a budget of over £1.6 billion the ICB has a staff base of approximately 500 people.

At DDICB we are passionate about making diversity and inclusion part of our DNA.

We have staff engagement forums, a diversity and inclusion network run by and for our people and aim for a workforce demography representative of the local community.

Together, we are building an inclusive culture, where difference is celebrated and people feel able to bring their whole self to work.

We are a disability confident employer and offer a range of family friendly, flexible working arrangements and inclusive employment policies, to support our people in the workplace.