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North Central London Integrated Care Board

Service Development, Integration, and Transformation Senior Manager

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Job summary

An exciting opportunity has arisen to appoint Service Development, Integration, Transformation and Delivery Managers across the Start, Live and Age Well portfolios on a permanent basis within NCL ICB's Strategy and Population Health Directorate.

The roles are ideal for individuals who want to improve health and care services and the outcomes being experienced by residents. You will have both excellent strategic thinking and influencing skills, and the ability to find solutions to complex problems that the NHS is facing.

These roles deliver both borough specific and NCL-wide capacity to drive specific priorities relating to service development. The roles are part of the embedded Service Development resource within the five Borough Integration Units (BIUs) and provides capacity and capability to drive transformation, integration and delivery at place and system level of NCL's Service Development specialisms. The roles focus on Age Well (the delivery of our community core offer, older people's services and Better Care Fund schemes), Live Well (the delivery of our mental health core offer and LDA service development priorities)and Start Well (the delivery of the children's services elements of our community and mental health core offers in line with our Start Well programme).

Please note that priority will be given to NCL ICB employees who are affected by change

Main duties of the job

Working to our Assistant Directors for Service Development so that a consistent "core offer" is implemented, the roles also work closely with the Assistant Director for Place Integration, Transformation and Delivery. Senior managers in the BIUs play a key role in shaping service development delivery through place to help co-create the NCL ICB approach to delivery locally, in line with our population health strategy. The post holder will line manage a Service Development: Integration, Transformation and Delivery Lead (B7).

We are open to people who might be interested or flexible regarding all three portfolios, whilst appreciating that some people will have a preference. Please see the attached Job Description for full outline of the duties.

About us

NHS North Central London Integrated Care Board (NCL ICB) is a statutory body responsible for planning and allocating health and care resources to improve the lives of people in our five boroughs: Barnet, Camden, Enfield, Haringey, and Islington.

As an ICB, we are focused on:

improving outcomes in population health and healthcare

tackling inequalities in outcomes, experience, and access

enhancing productivity and value for money

helping the NHS support broader social and economic development.

It is an exciting time to be joining NCL ICB - we have commenced an organisational change programme to redesign the structure of the organisation and the way that we work to

better meet the needs of our population, our people, our system, and our partners. As part of the organisational change programme, we want to re-launch and re-energise the organisation, embed new ways of working and building the capabilities we need to create a thriving organisational culture.

Details

Date posted

12 August 2024

Pay scheme

Agenda for change

Band

Band 8b

Salary

£66,718 to £76,271 a year per annum inc HCA

Contract

Permanent

Working pattern

Full-time

Reference number

985-NCLICB-CSPHO_088-A

Job locations

250 Euston Road

Camden

NW1 2PG


Job description

Job responsibilities

Please see the attached Job Description and Person Specification for full duties and responsibilities.

Job description

Job responsibilities

Please see the attached Job Description and Person Specification for full duties and responsibilities.

Person Specification

Education / Qualifications

Essential

  • Educated to at least Masters degree level, or equivalent level of working at a senior level in a specialist area
  • Strong understanding of the background to and aims of current healthcare policy in the NHS and London, and awareness of and implications for the portfolio this role supports/ the ICB/ ICS - including an appreciation of the political factors that impact upon decision making.

Experience

Essential

  • Experience of transformation and delivery within an area (CYP/CAMHS and/or Mental Health and/or community services)
  • Demonstrable experience in project or programme management, including the utilisation of best practice programme management methodology
  • Extensive experience of relationship building and partnership working (delivering engagement and co -design, involving and empowering range of professionals) with a range of internal/ external stakeholders

Knowledge/Skills/ Abilities

Essential

  • Strategic thinking - ability to identify risks, anticipate issues and create solution and to resolve highly complex problems in relation to project or service delivery.
  • Confident analysing complex facts and situations (e.g. contracts, data) and develop a range of options, resulting in informed recommendation(s) for decisions)
  • Highly developed interpersonal, oral and written communication; able to prepare and deliver nuanced communications to a range of stakeholders (professions/ grades/ seniority) both internal and external.
Person Specification

Education / Qualifications

Essential

  • Educated to at least Masters degree level, or equivalent level of working at a senior level in a specialist area
  • Strong understanding of the background to and aims of current healthcare policy in the NHS and London, and awareness of and implications for the portfolio this role supports/ the ICB/ ICS - including an appreciation of the political factors that impact upon decision making.

Experience

Essential

  • Experience of transformation and delivery within an area (CYP/CAMHS and/or Mental Health and/or community services)
  • Demonstrable experience in project or programme management, including the utilisation of best practice programme management methodology
  • Extensive experience of relationship building and partnership working (delivering engagement and co -design, involving and empowering range of professionals) with a range of internal/ external stakeholders

Knowledge/Skills/ Abilities

Essential

  • Strategic thinking - ability to identify risks, anticipate issues and create solution and to resolve highly complex problems in relation to project or service delivery.
  • Confident analysing complex facts and situations (e.g. contracts, data) and develop a range of options, resulting in informed recommendation(s) for decisions)
  • Highly developed interpersonal, oral and written communication; able to prepare and deliver nuanced communications to a range of stakeholders (professions/ grades/ seniority) both internal and external.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

North Central London Integrated Care Board

Address

250 Euston Road

Camden

NW1 2PG


Employer's website

https://nclhealthandcare.org.uk/ (Opens in a new tab)

Employer details

Employer name

North Central London Integrated Care Board

Address

250 Euston Road

Camden

NW1 2PG


Employer's website

https://nclhealthandcare.org.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Assistant Director Service Development CYP & CAMHS

Penny Mitchell

penny.mitchell3@nhs.net

Details

Date posted

12 August 2024

Pay scheme

Agenda for change

Band

Band 8b

Salary

£66,718 to £76,271 a year per annum inc HCA

Contract

Permanent

Working pattern

Full-time

Reference number

985-NCLICB-CSPHO_088-A

Job locations

250 Euston Road

Camden

NW1 2PG


Supporting documents

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