Job summary
Please note that priority will be given to NCL ICB employees who are affected by change.
We are recruiting for a Senior Complex Care Practitioner, to join our Barnet team.You will provide line management for the clinical assessment teams and provide staff with expert advice regarding the application of National Guidance and the National Framework for NHS continuing Healthcare.
The potholder will ensure the team undertakes evidence based health needs assessments for patients to determine eligibility in line with the National Framework, and take overall responsibility for the team's caseload.
Please refer to the JD for further details on this role.
Main duties of the job
You will lead the recruitment and selection of staff for the team and develop & deliver robust induction, orientation, training and personal development programmes for the staff. The role involves ensuring all staff access supervision, including team learning events, leading the investigation of complaints relating to their team or patients on their caseload, and ensuring the annual appraisal process takes place for all staff within the team. You will support and develop activities for effective teamwork.
About us
NHS North Central London Integrated Care Board (NCL ICB) is a statutory body responsible for planning and allocating health and care resources to improve the lives of people in our five boroughs: Barnet, Camden, Enfield, Haringey, and Islington. Our local population is large and diverse, with a wide range of health and care needs that are evolving all the time.
We're committed to improving the health and experience of our patients and residents, working with partners across the North Central London Integrated Care System (ICS) - including Councils, providers, GPs and voluntary and community organisations - to plan and deliver high quality, joined-up and accessible health and care services that put people first.
Job description
Job responsibilities
- Deliver comprehensive and co-ordinated specialist clinical guidance, support and leadership to assessors within the Continuing Healthcare Team.
- Be responsible for the line management of a group of assessors.
- Provide training and supervision to colleagues regarding NHS Continuing Health care.
- Organise and manage case load allocation for assessing staff
- Lead and attend local Appeal and Resolution panels in accordance with National Guidance.
- Provide clinical input and clinical oversight into the development and review of local policies including SOPs and Personal Health Budgets
- Participate in monitoring and auditing of care providers.
- Complete assessments, reviews and provide case management and monitoring of patients in accordance with the National Framework for Continuing Healthcare and Funded Nursing Care. This includes specialist clinical and case management advice and support for thegiven portfolio of patients whose needs may be highly complex, unstable, unpredictable or high-risk needs, liaising effectively with the patient, their family, carers and other professionals.
For further information or an informal discussion about the role, please contact: Mandy Reed (for the Barnet post) mandy.reed1@nhs.net
Job description
Job responsibilities
- Deliver comprehensive and co-ordinated specialist clinical guidance, support and leadership to assessors within the Continuing Healthcare Team.
- Be responsible for the line management of a group of assessors.
- Provide training and supervision to colleagues regarding NHS Continuing Health care.
- Organise and manage case load allocation for assessing staff
- Lead and attend local Appeal and Resolution panels in accordance with National Guidance.
- Provide clinical input and clinical oversight into the development and review of local policies including SOPs and Personal Health Budgets
- Participate in monitoring and auditing of care providers.
- Complete assessments, reviews and provide case management and monitoring of patients in accordance with the National Framework for Continuing Healthcare and Funded Nursing Care. This includes specialist clinical and case management advice and support for thegiven portfolio of patients whose needs may be highly complex, unstable, unpredictable or high-risk needs, liaising effectively with the patient, their family, carers and other professionals.
For further information or an informal discussion about the role, please contact: Mandy Reed (for the Barnet post) mandy.reed1@nhs.net
Person Specification
Education/Qualifications
Essential
- Educated to Masters or equivalent level of experience (see guidance document further details).
- Evidence of continuing professional development.
- Extensive knowledge of CHC and associated legal and regulatory frameworks. Evidence of leadership development activities.
- Current registration with professional body e.g. NMC and hold a clinical qualification e.g. Registered Nurse, Registered Learning Disability Nurse or Registered Mental Health Nurse, AHP.
- Membership of a professional body
Experience
Essential
- Evidence of managing a team.
- Evidence of managing a budget.
- Significant experience in all aspects of CHC, including appeals, LRM, IRPs, retrospectives.
- Significant experience of managing and supporting others with complex cases and legal aspects pertaining to these types of cases.
- Experience of working with health and social care systems to deliver effective pathways of care.
Desirable
- Previous involvement with efficiency and cost improvement programme.
Knowledge/Skills/Abilities
Essential
- Ability to manage contentious and sensitive issues.
- Ability to manage aggressive/antagonistic behaviour, managing risks and resolving conflict
- Keep calm in a fast-paced environment.
Person Specification
Education/Qualifications
Essential
- Educated to Masters or equivalent level of experience (see guidance document further details).
- Evidence of continuing professional development.
- Extensive knowledge of CHC and associated legal and regulatory frameworks. Evidence of leadership development activities.
- Current registration with professional body e.g. NMC and hold a clinical qualification e.g. Registered Nurse, Registered Learning Disability Nurse or Registered Mental Health Nurse, AHP.
- Membership of a professional body
Experience
Essential
- Evidence of managing a team.
- Evidence of managing a budget.
- Significant experience in all aspects of CHC, including appeals, LRM, IRPs, retrospectives.
- Significant experience of managing and supporting others with complex cases and legal aspects pertaining to these types of cases.
- Experience of working with health and social care systems to deliver effective pathways of care.
Desirable
- Previous involvement with efficiency and cost improvement programme.
Knowledge/Skills/Abilities
Essential
- Ability to manage contentious and sensitive issues.
- Ability to manage aggressive/antagonistic behaviour, managing risks and resolving conflict
- Keep calm in a fast-paced environment.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
