NHS Bath and North East Somerset, Swindon and Wiltshire ICB

Quality Manager

Information:

This job is now closed

Job summary

The post holder will use their clinical knowledge and experience to support the statutory function of the Nursing and Quality Directorate of BSW Integrated Care Board (ICB) in assuring the quality and safety of commissioned services and facilitating improvement and transformation of patient care for the communities of BaNES, Swindon and Wiltshire. This will be achieved through the application of Quality Improvement and Quality Assurance methodology

Main duties of the job

Confident and competent in the delivery of quality and safety guidance and support in relation to the provision of NHS services.

Knowledge of developing and implementing new services as well as contributing to the on-going review and assurance of existing services.

Comprehensive knowledge and experience of Quality Assurance and Improvement approaches, tools, and applications.

About us

BSW ICB is committed to achieving equality of opportunity for all colleagues and for those who access services.

Our vision, the result we want to achieve for local people, informs the present and inspires the action needed to make change happen. It is underpinned by three core principles:

  1. Collective voice - working together as a collaboration and one whole system
  2. Healthy communities - empowering people to lead on their health with their families, their communities and health professionals
  3. Stories and strengths - holding people's strengths, stories and experiences, and what matters to them at the heart of our system

Developed by colleagues across the organisation, ourfive core valuesunderpin the way we work and help to guide our actions and the decisions we make for local people and communities.

Our Core Values are:

Caring

Innovation

Inclusive

Accountable

Collaborative

Details

Date posted

07 November 2024

Pay scheme

Agenda for change

Band

Band 7

Salary

£46,148 to £52,809 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

983-ICB-7128KB-C

Job locations

BSW ICB, Jenner House

Unit 3, Langley Park

Chippenham

SN15 1GG


Job description

Job responsibilities

Key Working Relationships

The post holder will be required to maintain constructive relationships with a broad range of internal and external stakeholders.

Participate in relevant internal and external working groups/projects, services, and initiatives to provide, information and analytical advice and expertise.

Develop and implement data collection systems that will provide accurate and timely data.

Present information and issues, explaining highly complex issues, to a wide range of internal and external stakeholders.

To liaise with other Managers to share best practice.

Job description

Job responsibilities

Key Working Relationships

The post holder will be required to maintain constructive relationships with a broad range of internal and external stakeholders.

Participate in relevant internal and external working groups/projects, services, and initiatives to provide, information and analytical advice and expertise.

Develop and implement data collection systems that will provide accurate and timely data.

Present information and issues, explaining highly complex issues, to a wide range of internal and external stakeholders.

To liaise with other Managers to share best practice.

Person Specification

Knowledge, Training and Experience

Essential

  • Educated to degree level in relevant subject or equivalent level qualification or significant experience of working at a senior level in a specialist area.
  • Evidence of continued professional development
  • Thorough and up-to-date knowledge within specialist field
  • Experience of drafting briefing papers and correspondence at senior management level
  • Understanding of the public sector
  • Experience of working with the clinical governance and quality field
  • Experience of managing risks and reporting
  • Experience of working across organisational boundaries
  • Registered Healthcare Professional

Communication Skills

Essential

  • Ability to prepare and produce concise yet insightful communications for dissemination to senior stakeholders and a broad range of stakeholders as required
  • Experience of creating and giving presentations to a varied group of internal and external stakeholders which may include the explanation of complex concepts
  • Advanced negotiation skills and the ability to influence without direct authority using influence and persuasion
  • Strong interpersonal skills including the ability to build a rapport with people from a variety of backgrounds
  • Excellent communication skills, both written and verbal and evidence of adapting communication style and language to the situation

Analytical & Planning Skills

Essential

  • Ability to analyse very complex issues where material is conflicting and drawn from multiple sources.
  • Demonstrated capability to act upon incomplete information, using experience to make inferences and decision making
  • Evidence of successfully working to tight deadlines
  • Demonstrated capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly
  • Experience of setting up and implementing internal processes and procedures
  • Demonstrated capabilities to manage own workload and make informed decisions in the absence of required information, working to tight and often changing timescales
  • Ability to work within a multidisciplinary team and take a lead as appropriate. Ability to work autonomously and collaboratively
Person Specification

Knowledge, Training and Experience

Essential

  • Educated to degree level in relevant subject or equivalent level qualification or significant experience of working at a senior level in a specialist area.
  • Evidence of continued professional development
  • Thorough and up-to-date knowledge within specialist field
  • Experience of drafting briefing papers and correspondence at senior management level
  • Understanding of the public sector
  • Experience of working with the clinical governance and quality field
  • Experience of managing risks and reporting
  • Experience of working across organisational boundaries
  • Registered Healthcare Professional

Communication Skills

Essential

  • Ability to prepare and produce concise yet insightful communications for dissemination to senior stakeholders and a broad range of stakeholders as required
  • Experience of creating and giving presentations to a varied group of internal and external stakeholders which may include the explanation of complex concepts
  • Advanced negotiation skills and the ability to influence without direct authority using influence and persuasion
  • Strong interpersonal skills including the ability to build a rapport with people from a variety of backgrounds
  • Excellent communication skills, both written and verbal and evidence of adapting communication style and language to the situation

Analytical & Planning Skills

Essential

  • Ability to analyse very complex issues where material is conflicting and drawn from multiple sources.
  • Demonstrated capability to act upon incomplete information, using experience to make inferences and decision making
  • Evidence of successfully working to tight deadlines
  • Demonstrated capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly
  • Experience of setting up and implementing internal processes and procedures
  • Demonstrated capabilities to manage own workload and make informed decisions in the absence of required information, working to tight and often changing timescales
  • Ability to work within a multidisciplinary team and take a lead as appropriate. Ability to work autonomously and collaboratively

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

NHS Bath and North East Somerset, Swindon and Wiltshire ICB

Address

BSW ICB, Jenner House

Unit 3, Langley Park

Chippenham

SN15 1GG


Employer's website

https://bsw.icb.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

NHS Bath and North East Somerset, Swindon and Wiltshire ICB

Address

BSW ICB, Jenner House

Unit 3, Langley Park

Chippenham

SN15 1GG


Employer's website

https://bsw.icb.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Lead for Patient Safety and Quality

Clarisser Cupid

bswicb.quality@nhs.net

Details

Date posted

07 November 2024

Pay scheme

Agenda for change

Band

Band 7

Salary

£46,148 to £52,809 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

983-ICB-7128KB-C

Job locations

BSW ICB, Jenner House

Unit 3, Langley Park

Chippenham

SN15 1GG


Supporting documents

Privacy notice

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