System Coordination Centre Advisor

NHS Bath and North East Somerset, Swindon and Wiltshire ICB

Information:

This job is now closed

Job summary

The post holder will support the Head of Department and their team to ensure that their workstream of programmes are planned and managed effectively and delivered successfully.To chair and facilitate the system calls for BSW Integrated Care Board and partners and agree and progress actions from the system calls to promote system coordination and delivery of safe, timely and effective patient care.To work with system partners and regional colleagues to respond to demand and capacity changes, proactively monitoring patient flow across the system to deliver a coordinated response.Focus on mitigating risks across the acute, community and mental health urgent and emergency pathway.

This role is office based minimum 3 days per week.

Main duties of the job

Lead and take responsibility for the proactive management of risk and make system-level decisions to balance risk across the urgent and emergency care (UEC) system.The lead must utilise national data sets to inform surveillance, decision making and risk management specifically, the System Coordination Centre will have systems and process in place to monitor and respond to the nationally agreed target metrics including but not limited to support decision making.Manage the systems and processes to coordinate and manage returns to regional and national teams, ensuring oversight that returns are accurate and provided in line with System Coordination Centre Lead - Band 6timelines including SITREP returns, and completion of the capacity tracker including forcommunity rehabilitation beds.The lead will link with Clinical Lead in Care Coordination to support management of clinical risk and escalation.To provide a statement of position for the on-call briefing meetingsTo provide BSW ICB EPRR and On-call with an end of day reportWill ensure that policies, procedures, and escalation points are adhered to.Where the SCC lead has a clinical registration, they will ensure clinical oversight of the function and decision making.Where the SCC lead does not have clinical registration, they will ensure that the ICB clinical lead is informed and aware of pressure in the UEC and wider system pathways.The postholder will be required to participate in a rota that covers 7 days per week

About us

If you are offered employment with us, you will have the opportunity to join a friendly, quality focused and dynamic team that is supportive and cares about your working experience and your wellbeing.

BSW ICB have adopted agile working so this means the successful applicant will predominately be working from home but may be requested to work in any one of the ICB's office bases across BaNES, Swindon and Wiltshire. You will also have a contractual base within the BSW ICB office where your team is based.

Benefits BSW ICB offer include:

NHS Pension Scheme

Generous NHS annual leave entitlements commencing at 27 days per year rising to 33 days per year, pro rata, plus bank holidays

Flexible working

Modern IT equipment and an in-house IT help facility

Colleague wellbeing support through a Staff Support Service and a wealth of wellbeing guidance and offers

Colleague engagement forums and events

Financial wellbeing guidance and benefits (including NHS staff offers, health service discounts, cycle scheme, car lease scheme, money helper service)

Opportunities for learning through training and continuous development

Opportunity to buy additional annual leave

Date posted

09 October 2024

Pay scheme

Agenda for change

Band

Band 6

Salary

£37,338 to £44,962 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

983-ICB-7100TG-B

Job locations

Jenner House

Avon Way

Chippenham

SN15 1GG


Job description

Job responsibilities

Please see the attached detailed job description and person specification for further details and main responsibilities

Job description

Job responsibilities

Please see the attached detailed job description and person specification for further details and main responsibilities

Person Specification

Knowledge, Training and Experience

Essential

  • Educated to degree level in relevant subject or equivalent level of experience of working at a similar level in specialist area.
  • Further training or significant experience in project management, financial management or supporting change management processes.
  • Experience and understanding of evaluating and measuring the performance of health services.
  • Experience in communications and stakeholder management.

Desirable

  • Comprehensive knowledge of project management and/or health information systems development.
  • Workforce development knowledge and experience.
  • Working knowledge of Microsoft Project ECDL.
  • Previous experience in similar role in public sector.
  • A good understanding of the health and social care environment and roles and responsibilities within it

Communication skills

Essential

  • Clear communicator with excellent writing, report writing and presentation skills; capable of constructing and delivering clear ideas and concepts concisely and accurately for diverse audiences.
  • Evidence of success in efficient and effective project and programme management.
  • Skills for communication on complex matters and difficult situations, requiring persuasion and influence.
  • Skills for nurturing key relationships and maintaining networks.

Planning Skills

Essential

  • Skills for project management.

Desirable

  • Previous experience in project management and planning.

Management Skills

Essential

  • Ability to engender trust and confidence and demonstrate integrity in the provision of advice and support.
  • Skills for managing projects ensuring they meet financial targets.
Person Specification

Knowledge, Training and Experience

Essential

  • Educated to degree level in relevant subject or equivalent level of experience of working at a similar level in specialist area.
  • Further training or significant experience in project management, financial management or supporting change management processes.
  • Experience and understanding of evaluating and measuring the performance of health services.
  • Experience in communications and stakeholder management.

Desirable

  • Comprehensive knowledge of project management and/or health information systems development.
  • Workforce development knowledge and experience.
  • Working knowledge of Microsoft Project ECDL.
  • Previous experience in similar role in public sector.
  • A good understanding of the health and social care environment and roles and responsibilities within it

Communication skills

Essential

  • Clear communicator with excellent writing, report writing and presentation skills; capable of constructing and delivering clear ideas and concepts concisely and accurately for diverse audiences.
  • Evidence of success in efficient and effective project and programme management.
  • Skills for communication on complex matters and difficult situations, requiring persuasion and influence.
  • Skills for nurturing key relationships and maintaining networks.

Planning Skills

Essential

  • Skills for project management.

Desirable

  • Previous experience in project management and planning.

Management Skills

Essential

  • Ability to engender trust and confidence and demonstrate integrity in the provision of advice and support.
  • Skills for managing projects ensuring they meet financial targets.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

NHS Bath and North East Somerset, Swindon and Wiltshire ICB

Address

Jenner House

Avon Way

Chippenham

SN15 1GG


Employer's website

https://bsw.icb.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

NHS Bath and North East Somerset, Swindon and Wiltshire ICB

Address

Jenner House

Avon Way

Chippenham

SN15 1GG


Employer's website

https://bsw.icb.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Director of Urgent Care and Flow

Heather Cooper

heather.cooper8@nhs.net

Date posted

09 October 2024

Pay scheme

Agenda for change

Band

Band 6

Salary

£37,338 to £44,962 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

983-ICB-7100TG-B

Job locations

Jenner House

Avon Way

Chippenham

SN15 1GG


Supporting documents

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