Job summary
The case management team is responsible for the case management co-ordination for patients with learning disabilities, mental health, physical health and complex needs. Patient's needs are met and regularly reviewed in line with national requirements for patients eligible for NHS Continuing Healthcare (CHC), working within the Shropshire, Telford and Wrekin ICB. As a case manager, you will need to have a qualification as a registered nurse or social worker.
You must possess a current NMC or HCPC registration and have a background in working in LDand have the ability to travel within the locality, with occasional requirement for travel out of county.
You will be expected to have an understanding of the National Framework for NHS Continuing Healthcare and Funded Nursing Care, in particular the elements in relation to patient reviews. Knowledge of the Mental Health Act, particularly s117 eligibility is desirable as is experience of the application of the Mental Capacity Act, Best Interest decision making, Deprivation of Liberty Safeguards (DOLS) and Court of Protection matters.
Ideally, you will be an experienced CHC assessor and commissioner, however, if you have experience of case management and do not have CHC experience we would still like to hear from you.
Main duties of the job
We are looking for a person with a background in patient assessment, experience in liaison with the multidisciplinary team and a knowledge of/or experience of care provision. You will observe and evaluate care needs and signpost and direct to inform the most appropriate care provision to meet those identified needs. As a case manager you will be able to make a positive difference to the lives of those you work with, monitoring quality and assurance and financial agreements to enable value for money for the NHS and the patient. You will have learning and development opportunities to develop clinical knowledge of complex care and conditions, key skills in communication and liaison with multiple professional services and provider services. You will have opportunity to attend National and local forum to positively contribute towards NHS change and development. You will develop key leadership, organisational skills and develop IT and digital skills utilising the care recording systems in place.
About us
NHS Shropshire, Telford and Wrekin was created on 1 July 2022 and is responsible for planning and buying a wide range of health and care services for the whole of Shropshire, Telford and Wrekin. These include GP and primary care services, hospital care, community healthcare and mental health services. We also have a duty to monitor these services to ensure they provide a high level of care and are value for money. We are clinically led and work closely with the 51 GP practices across the county. This means we can have closer links to our patients so we can develop more personalised local health services currently the ICB is Clustering with Stoke And Staffordshire ICB.
In return, we provide a supportive environment in which to learn and develop, with the opportunity to further your skills and career within an exciting and evolving environment. Joining our inclusive and innovative team comes with a range of benefits including flexible & agile working arrangements, pension scheme and generous annual leave allowance. With our training schemes and support networks, you will be empowered to play a leading role in the future of healthcare, whatever your specialism or interest. And as a member of NHS staff you will receive plenty of discounts too.
Job description
Job responsibilities
Job Summary The postholder is accountable to the Associate Director Individual Commissioning and responsible tothe Case Management Team Leader. The postholder will be expected to work across the breadth of specialties according to their competencylevels. For example, all of the team will be expected to cover Personal Health Budgets (PHB) orappeals, but only those competent to cover childrens or Learning Disabilities (LD) would be expectedto do so. The postholder will take an active role and work as an expert clinician in facilitating and/or providingprofessional support, commissioning and case management of patients eligible for NHS ContinuingCare, NHS Funded Nursing Care, CYP Continuing Care, those in receipt of joint or integrated fundingand patients subject to various sections of the Mental Health Act This will encompass patients withcomplex physical, mental health and learning disability needs. The postholder will have case management responsibility for a group of assigned patients and beresponsible for ensuring that their health and care needs are met and regularly reviewed in line withlocal and national requirements and undertake eligibility assessments as indicated. The postholder will undertake formal and informal teaching and training as needed. The candidate willpossess expert knowledge and understanding of the process and commissioning approval systemrelated policy and procedures relevant to the role. The postholder will provide representation to a variety of multidisciplinary team meetings and panels. The postholder will support teams to ensure that the portfolio of tasks/projects are planned, managedand delivered effectively. The postholder will support and inform the targeting of resources, monitoring, implementation andevaluation of the tasks/projects by providing high quality support including complex information andanalysis, communications and stakeholder management The postholder will ensure accurate and open communication and co-ordination with a range oforganisations and individuals. The postholder will be a key member of the team as well as supporting effective communication andstakeholder management, both internally and externally The postholder will ensure PHBs are promoted and implemented for their case load. The postholder will undertake all required clinical and commissioning activity for patients on theircaseload including following the DOLS process and once implemented Liberty Protection Safeguards(LPS), including undertaking mental capacity assessments, Court of Protection requirements and allrequirements under the LPS legislation.
Job description
Job responsibilities
Job Summary The postholder is accountable to the Associate Director Individual Commissioning and responsible tothe Case Management Team Leader. The postholder will be expected to work across the breadth of specialties according to their competencylevels. For example, all of the team will be expected to cover Personal Health Budgets (PHB) orappeals, but only those competent to cover childrens or Learning Disabilities (LD) would be expectedto do so. The postholder will take an active role and work as an expert clinician in facilitating and/or providingprofessional support, commissioning and case management of patients eligible for NHS ContinuingCare, NHS Funded Nursing Care, CYP Continuing Care, those in receipt of joint or integrated fundingand patients subject to various sections of the Mental Health Act This will encompass patients withcomplex physical, mental health and learning disability needs. The postholder will have case management responsibility for a group of assigned patients and beresponsible for ensuring that their health and care needs are met and regularly reviewed in line withlocal and national requirements and undertake eligibility assessments as indicated. The postholder will undertake formal and informal teaching and training as needed. The candidate willpossess expert knowledge and understanding of the process and commissioning approval systemrelated policy and procedures relevant to the role. The postholder will provide representation to a variety of multidisciplinary team meetings and panels. The postholder will support teams to ensure that the portfolio of tasks/projects are planned, managedand delivered effectively. The postholder will support and inform the targeting of resources, monitoring, implementation andevaluation of the tasks/projects by providing high quality support including complex information andanalysis, communications and stakeholder management The postholder will ensure accurate and open communication and co-ordination with a range oforganisations and individuals. The postholder will be a key member of the team as well as supporting effective communication andstakeholder management, both internally and externally The postholder will ensure PHBs are promoted and implemented for their case load. The postholder will undertake all required clinical and commissioning activity for patients on theircaseload including following the DOLS process and once implemented Liberty Protection Safeguards(LPS), including undertaking mental capacity assessments, Court of Protection requirements and allrequirements under the LPS legislation.
Person Specification
Essential
Essential
- Significant experience of working in a relevant clinical field.
- Clear communicator with excellent writing, report writing and presentation skills; capable of constructing and delivering clear ideas and concepts concisely and accurately for diverse audiences
- Ability to analyse and interpret information, pre-empt and evaluate issues, and recommend and appropriate course of action to address the issues
- Takes decisions on difficult and contentious issues where they may be a number of courses of action.
- Ability to work on own initiative and organise own workload without supervision working to tight and often changing timescale
- Demonstrate a strong desire to improve performance and make a difference by focusing on goals
- Experience of assessment and commissioning (writing care plans etc)
Desirable
- A good understanding of the health and social care environment and roles and responsibilities within this
- Commissioning experience
- MCA/BI/DOLS/COP
Experience & Knowledge
Essential
- Knowledge and understanding of case managing patients.
- Understanding of triaging
Qualifications
Essential
- Registered with the NMC/HCPC
Person Specification
Essential
Essential
- Significant experience of working in a relevant clinical field.
- Clear communicator with excellent writing, report writing and presentation skills; capable of constructing and delivering clear ideas and concepts concisely and accurately for diverse audiences
- Ability to analyse and interpret information, pre-empt and evaluate issues, and recommend and appropriate course of action to address the issues
- Takes decisions on difficult and contentious issues where they may be a number of courses of action.
- Ability to work on own initiative and organise own workload without supervision working to tight and often changing timescale
- Demonstrate a strong desire to improve performance and make a difference by focusing on goals
- Experience of assessment and commissioning (writing care plans etc)
Desirable
- A good understanding of the health and social care environment and roles and responsibilities within this
- Commissioning experience
- MCA/BI/DOLS/COP
Experience & Knowledge
Essential
- Knowledge and understanding of case managing patients.
- Understanding of triaging
Qualifications
Essential
- Registered with the NMC/HCPC
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
