Job summary
This role will be located at one of the ICB bases linked to the geography of the team. Please speak tot he Recruiting manager for details.
An opportunity has arisen within the ICB for
colleagues who are qualified RGN/RMN/RNLD that are currently fulfilling a
non-clinical / clinical role to consider a change in direction and join the new
Continuing Healthcare team.
We are looking to recruit a dynamic and
innovate Band 6 Case Manager and Assessor to work as part of the team,
delivering effective case management, assessment and reviews across the
geography for persons who may be eligible for NHS funding. The successful
candidate will be joining a newly formed integrated team of clinicians, social
workers and administrative staff.
There are 2.0 WTE posts available in the Hull
& East Riding Team.
All flexible working requests will be
considered.
Part time and full time posts will be
considered.
The team is able to offer an upskilling period
for those who apply but may not have all the required skills and experience to
begin the role immediately. This will likely take 4 months to upskill and
support the individuals who are successful to post. The upskilling will include
undertaking digital training through NHS England, alongside shadowing and
support from existing Complex Care, including CHC, colleagues.
Main duties of the job
This role will work with the senior
clinical team and Operational Manager to deliver the 'end to end' Continuing
Healthcare pathway. This includes eligibility assessment, review, case
management and duty. As a member of the team, you will be working with a group
of highly skilled people knowledgeable and passionate about the ICB achieving
its statutory duties as set out in the national Continuing Healthcare
framework.
As a Case Manager and Assessor, you will also
contribute to the ICB's essential operational objectives and duties, which
includes the achieving of key national performance indicators the delivery of
good quality service and care, engage in meaningful supervision, and help to
build and shape the development of new guidance for the delivery of CHC across
the combined footprint of the Humber and North Yorkshire ICB. You will work
with families, our local authority partners and the wider MDT
This post is a highly rewarding role,
supporting some of the most vulnerable adults in the locality to achieve
positive change and improved quality of life. Providing equal interest and
challenge, with plenty of opportunities for growth and development working
alongside others with a shared goal of providing the right care for those in
our community who are challenged by complex health needs.
About us
NHS Humber and North Yorkshire Integrated Care Board (ICB) is responsible for planning and arranging the provision of NHS services to meet the diverse health needs of a population of 1.7 million people. Our area reaches over 1,500 square miles and includes the cities of Hull and York and the large rural areas across East Yorkshire, North Yorkshire and Northern Lincolnshire.
The ICB is part of the Humber and North Yorkshire Health and Care Partnership, one of 42 Integrated Care Systems (ICS) across England to meet health and care needs, coordinate services and plan in a way that improves population health and reduces inequality between groups. The Health and Care Partnership comprises of NHS organisations, local councils, health and care providers and voluntary, community and social enterprise (VCSE) organisations.
Job description
Job responsibilities
The
postholder will provide comprehensive clinical advice, assessment and case
management to NHS Continuing Health Care and NHS Funded Nursing Care functions
with particular responsibilities for people who have complex health care needs,
this includes all categories of needs e.g. physical, end of life, Mental Health
and Learning Disability needs.
The
postholder will follow the process set out by the NHS National Framework for
CHC & FNC to provide comprehensive assessment, case management, review and
follow up on all CHC & FNC functions for the CHC Team. In addition, they
will provide support and advice to other workers, MDTs, carers and patients as
required in implementing the National Framework for CHC &FNC, contributing
to the ongoing training of other colleagues as necessary.
The
post holder will procure safe and appropriate care packages based on individual
needs and support the Local Authority with jointly funded packages of care.
The
postholder will be required to undertake complex assessments to identify
eligibility for Continuing Health Care and Funded Nursing Care by completing
the National Decision Support Tool. Gather evidence to support complex clinical
judgements, which takes into account the knowledge and advice of other
professionals and individuals / relatives views.
In
addition, the postholder will assist with complaints, IRPs and retrospective
cases from a clinical viewpoint.
The
postholder will ensure risks are observed and actioned and are aware of the
local governance arrangements and work within this when carrying out duties on
behalf of the CHC team.
The
postholder will be expected to keep accurate, high-quality documentation, ensuring
information flow to the business and admin team is up to date in order that
they can manage data and process payments.
The
postholder will provide and receive highly complex clinical and social
information relating to patients and explain this to MDT meetings, team
meetings, other agencies patients and carers where there may be barriers to
understanding and resistance to messages being accepted-i.e. if care cannot be
recommended or funded.
The
postholder will manage difficult relationships from other parties which arise
out of case management, reporting difficulties and seeking support to manage as
required. They will work flexibly within a team and communicate well with other
colleagues, ensuring all records are comprehensive and that colleagues are
briefed on potential issues, which may arise during any planned absence.
Ensure
any safeguarding or examples of poor-quality care are appropriately responded
to reported and followed through, working closely with the safeguarding team /
quality and contracting teams.
Job description
Job responsibilities
The
postholder will provide comprehensive clinical advice, assessment and case
management to NHS Continuing Health Care and NHS Funded Nursing Care functions
with particular responsibilities for people who have complex health care needs,
this includes all categories of needs e.g. physical, end of life, Mental Health
and Learning Disability needs.
The
postholder will follow the process set out by the NHS National Framework for
CHC & FNC to provide comprehensive assessment, case management, review and
follow up on all CHC & FNC functions for the CHC Team. In addition, they
will provide support and advice to other workers, MDTs, carers and patients as
required in implementing the National Framework for CHC &FNC, contributing
to the ongoing training of other colleagues as necessary.
The
post holder will procure safe and appropriate care packages based on individual
needs and support the Local Authority with jointly funded packages of care.
The
postholder will be required to undertake complex assessments to identify
eligibility for Continuing Health Care and Funded Nursing Care by completing
the National Decision Support Tool. Gather evidence to support complex clinical
judgements, which takes into account the knowledge and advice of other
professionals and individuals / relatives views.
In
addition, the postholder will assist with complaints, IRPs and retrospective
cases from a clinical viewpoint.
The
postholder will ensure risks are observed and actioned and are aware of the
local governance arrangements and work within this when carrying out duties on
behalf of the CHC team.
The
postholder will be expected to keep accurate, high-quality documentation, ensuring
information flow to the business and admin team is up to date in order that
they can manage data and process payments.
The
postholder will provide and receive highly complex clinical and social
information relating to patients and explain this to MDT meetings, team
meetings, other agencies patients and carers where there may be barriers to
understanding and resistance to messages being accepted-i.e. if care cannot be
recommended or funded.
The
postholder will manage difficult relationships from other parties which arise
out of case management, reporting difficulties and seeking support to manage as
required. They will work flexibly within a team and communicate well with other
colleagues, ensuring all records are comprehensive and that colleagues are
briefed on potential issues, which may arise during any planned absence.
Ensure
any safeguarding or examples of poor-quality care are appropriately responded
to reported and followed through, working closely with the safeguarding team /
quality and contracting teams.
Person Specification
Experience
Essential
- Be able to demonstrable broad post-registration experience.
- Experienced in team working and working autonomously.
- Demonstrate evidence of multi-disciplinary/multi agency working
- Previous experience in undertaking comprehensive, evidence-based assessments
Desirable
- Working with the care home sector
- Working with a wide range of agencies or care groups.
- Working with the Independent Sector health and social care providers.
Skills and Attributes
Essential
- Excellent interpersonal and communication skills/negotiation skills and ability to convey sensitive issues.
- Ability to deal with distressed and often upset individuals in a professional manner at all times.
- Able to assist in managing oneself and work schedule in the most effective way.
- Demonstrate skill in working with users and carers from a variety of backgrounds.
- The duties of this post require travelling throughout the county on a daily basis, therefore the post holder must be independently mobile/car driver.
- Flexible approach.
- To be calm, professional and reassuring at all times when dealing with other agencies and the public.
- Ability to engage and work effectively with relevant agencies and multi-disciplinary professionals at all levels.
- Have a clinical knowledge of a wide range of chronic conditions, illness and disability or the ability to learn this.
- Ability to produce any written documentation to a high standard.
- Able to write coherent and comprehensive assessments and be able to present them in public arenas.
Desirable
- Skills in quality/audit systems.
- IT skills.
- Ability to network and have a knowledge of services.
- Ability to sign post and provide advice on access to generic health and social services.
- Able to demonstrate an ability to work with families and other agencies to procure care packages and has ongoing responsibility for this.
Qualifications
Essential
- Registered Nurse - RGN/RMN/RNLD
- Evidence of post qualification ongoing professional development.
- Diploma Level Specialist Knowledge required through training/ experience.
- Knowledge of continuous developments in the NHS and social care.
- Ability to understand the Continuing Care and Funded Nursing Care criteria and the ability to apply this to everyday practice.
- Ability to update knowledge of various acts and statutory guidance such as the Mental Health Act, Mental Capacity Act, Valuing People, Safeguarding etc
- Knowledge of risk management and clinical governance.
Desirable
- Relevant post qualification study which represents ongoing professional development.
- Good-working knowledge of local policies that apply to nursing, health, and social care.
- Knowledge of safeguarding and other policies that affect vulnerable people
Person Specification
Experience
Essential
- Be able to demonstrable broad post-registration experience.
- Experienced in team working and working autonomously.
- Demonstrate evidence of multi-disciplinary/multi agency working
- Previous experience in undertaking comprehensive, evidence-based assessments
Desirable
- Working with the care home sector
- Working with a wide range of agencies or care groups.
- Working with the Independent Sector health and social care providers.
Skills and Attributes
Essential
- Excellent interpersonal and communication skills/negotiation skills and ability to convey sensitive issues.
- Ability to deal with distressed and often upset individuals in a professional manner at all times.
- Able to assist in managing oneself and work schedule in the most effective way.
- Demonstrate skill in working with users and carers from a variety of backgrounds.
- The duties of this post require travelling throughout the county on a daily basis, therefore the post holder must be independently mobile/car driver.
- Flexible approach.
- To be calm, professional and reassuring at all times when dealing with other agencies and the public.
- Ability to engage and work effectively with relevant agencies and multi-disciplinary professionals at all levels.
- Have a clinical knowledge of a wide range of chronic conditions, illness and disability or the ability to learn this.
- Ability to produce any written documentation to a high standard.
- Able to write coherent and comprehensive assessments and be able to present them in public arenas.
Desirable
- Skills in quality/audit systems.
- IT skills.
- Ability to network and have a knowledge of services.
- Ability to sign post and provide advice on access to generic health and social services.
- Able to demonstrate an ability to work with families and other agencies to procure care packages and has ongoing responsibility for this.
Qualifications
Essential
- Registered Nurse - RGN/RMN/RNLD
- Evidence of post qualification ongoing professional development.
- Diploma Level Specialist Knowledge required through training/ experience.
- Knowledge of continuous developments in the NHS and social care.
- Ability to understand the Continuing Care and Funded Nursing Care criteria and the ability to apply this to everyday practice.
- Ability to update knowledge of various acts and statutory guidance such as the Mental Health Act, Mental Capacity Act, Valuing People, Safeguarding etc
- Knowledge of risk management and clinical governance.
Desirable
- Relevant post qualification study which represents ongoing professional development.
- Good-working knowledge of local policies that apply to nursing, health, and social care.
- Knowledge of safeguarding and other policies that affect vulnerable people
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
