Job summary
This is an exciting
opportunity to join Humber and North Yorkshire Integrated Care Board as a
Senior Intelligence Analyst. In this role, you'll utilise your expertise to
analyse complex healthcare data, providing valuable insights and
recommendations that steer senior stakeholder's decisions across our system.
This will require working with
staff at a range of levels within the organisation such as information staff,
service users and leads, other relevant stakeholders including heads of
services/directors.
The successful candidate is
required to be able to demonstrate the organisations values, the
responsibilities of the job description and person specification.
The ideal candidate has prior
experience within Business Intelligence or a similar Information function,
coupled with exceptional communication skills, a collaborative spirit, and ideally
proficiency in SQL and PowerBI, which you'll have the chance to further enhance
within the role.
Main duties of the job
The post holder will produce
high quality reporting and intelligence to support decision making across the
ICB.
Interpret complex routine
information requests from across the ICB working with teams including finance,
contracting and quality in order to support their reporting requirements.
Apply tools and techniques for
data analysis and data visualisation, using appropriate software.
Identify, collect and migrate data
to and from a range of systems and data sources.
Manipulate and link different
data sets.
Summarise and present data and
conclusions in the most appropriate format for users to understand and provide
narrative.
Use advanced data
analysis technics, corporate reporting systems and Business Intelligence
reporting tools, with other members of the team to design, test and produce
appropriate and fit for purpose new or updated report outputs, automating and
delegating the routine delivery of these report outputs to other colleagues
when appropriate.
About us
NHS Humber and North Yorkshire Integrated Care Board (ICB) is responsible for planning and arranging the provision of NHS services to meet the diverse health needs of a population of 1.7 million people. Our area reaches over 1,500 square miles and includes the cities of Hull and York and the large rural areas across East Yorkshire, North Yorkshire and Northern Lincolnshire.
The ICB is part of the Humber and North Yorkshire Health and Care Partnership, one of 42 Integrated Care Systems (ICS) across England to meet health and care needs, coordinate services and plan in a way that improves population health and reduces inequality between groups. The Health and Care Partnership comprises of NHS organisations, local councils, health and care providers and voluntary, community and social enterprise (VCSE) organisations.
Job description
Job responsibilities
Undertake
complex activity modelling and scenario planning including strategic demand and
capacity modelling, to support the development of the strategic plan,
individual service change projects & the management of the market.
Liaise
with the DHSC and other relevant external bodies on matters relating to
information issues.
Ensure
that all routine and statutory reports are complete, accurate and up-to-date
and validated appropriately.
Oversee
& quality assure the production of performance management information by
the Commissioning Intelligence Analysts & further analyse to present an
overall view of performance for use across the directorates.
Benchmark
the ICBs performance against that of its peers / best national / international
practice to identify areas for improvement.
Contribute
to analytical work by advising on potential synergies and technology solutions
that will improve performance.
Work
with Clinicians, Service Leads, Community representatives to determine the
strategic & operational outcome measures to be used to assure delivery
& develop processes to capture the information required (qualitative &
quantitative) that will be used to record & the outcomes developed.
Provide
intelligent information to clinicians & senior managers within the ICB to
support strategic planning & effect improvements in policies and services.
Undertake
quality reviews of the commissioning intelligence and performance information
produced to ensure that it is fit for purpose, ie timely, accurate and
relevant.
Work
closely with the organisations with whom the ICB has the lead role in the
management and monitoring of service agreements on data quality issues.
Provide
support to performance management functions of the team as required.
Work
as part of the wider ICB to ensure that its priorities & objectives are
delivered, in particular working with Strategic Leads to ensure that
appropriate support is being given to both operational performance management
& service change planning advising on areas where improvements could be
made.
Provide
professional support & operational management to the Intelligence Analysts.
Support
and inform the targeting of resources, monitoring, implementation and
evaluation of the tasks/projects by providing high quality support including
complex information and analysis, communications and stakeholder management.
Ensure
accurate and open communication and co-ordination with a range of organisations
and individuals, researching and drafting correspondence and papers and
ensuring the management of specific tasks, lead reporting and analysis across a
range of specialties, functions and projects.
Be a
key member of the team as well as supporting effective communication and
stakeholder management, both internally and externally.
To carry out evaluations and option appraisals of highly
complex technologies, solutions and services as required and document the
outcome where appropriate including any recommendations based on the options
available.
Job description
Job responsibilities
Undertake
complex activity modelling and scenario planning including strategic demand and
capacity modelling, to support the development of the strategic plan,
individual service change projects & the management of the market.
Liaise
with the DHSC and other relevant external bodies on matters relating to
information issues.
Ensure
that all routine and statutory reports are complete, accurate and up-to-date
and validated appropriately.
Oversee
& quality assure the production of performance management information by
the Commissioning Intelligence Analysts & further analyse to present an
overall view of performance for use across the directorates.
Benchmark
the ICBs performance against that of its peers / best national / international
practice to identify areas for improvement.
Contribute
to analytical work by advising on potential synergies and technology solutions
that will improve performance.
Work
with Clinicians, Service Leads, Community representatives to determine the
strategic & operational outcome measures to be used to assure delivery
& develop processes to capture the information required (qualitative &
quantitative) that will be used to record & the outcomes developed.
Provide
intelligent information to clinicians & senior managers within the ICB to
support strategic planning & effect improvements in policies and services.
Undertake
quality reviews of the commissioning intelligence and performance information
produced to ensure that it is fit for purpose, ie timely, accurate and
relevant.
Work
closely with the organisations with whom the ICB has the lead role in the
management and monitoring of service agreements on data quality issues.
Provide
support to performance management functions of the team as required.
Work
as part of the wider ICB to ensure that its priorities & objectives are
delivered, in particular working with Strategic Leads to ensure that
appropriate support is being given to both operational performance management
& service change planning advising on areas where improvements could be
made.
Provide
professional support & operational management to the Intelligence Analysts.
Support
and inform the targeting of resources, monitoring, implementation and
evaluation of the tasks/projects by providing high quality support including
complex information and analysis, communications and stakeholder management.
Ensure
accurate and open communication and co-ordination with a range of organisations
and individuals, researching and drafting correspondence and papers and
ensuring the management of specific tasks, lead reporting and analysis across a
range of specialties, functions and projects.
Be a
key member of the team as well as supporting effective communication and
stakeholder management, both internally and externally.
To carry out evaluations and option appraisals of highly
complex technologies, solutions and services as required and document the
outcome where appropriate including any recommendations based on the options
available.
Person Specification
Experience
Essential
- Experience in communications and stakeholder management
- Experience and understanding of evaluating and measuring the performance of health services.
- Significant staff management experience
- Performance management
- Data management and warehousing principles
- Activity and predictive modelling
- Proven experience of data processing and analysis.
- Proven experience of developing customised reports/information packs
- Experience of delivering high quality information within required timescales
Desirable
- Previous experience in similar role in public sector
- Workforce development knowledge and experience
- Previous experience in project management and planning
Skills and Attributes
Essential
- Excellent motivational, negotiating and persuasive skills
- Advanced keyboard skills to manipulate data
- Clear communicator with excellent writing, report writing and presentation skills; capable of constructing and delivering clear ideas and concepts concisely and accurately for diverse audiences
- Evidence of success in efficient and effective project and programme management
- Skills for communication on complex matters and difficult situations, requiring persuasion and influence.
- Skills for nurturing key relationships and maintaining networks.
- Ability to analyse and interpret information, pre-empt and evaluate issues, and recommend and appropriate course of action to address the issues
- Problem solving skills and ability to respond to sudden unexpected demands
- Strategic thinking ability to anticipate
- Attention to detail combined with the ability to extract key messages from complex analysis
- Independent thinker with demonstrated good judgement, problem-solving and analytical skills
- Skills for project management
- Ability to engender trust and confidence and demonstrate integrity in the provision of advice and support
- Skills for managing projects ensuring they meet financial targets.
- Skills in tools for manipulating information such as MS Excel or Power BI.
- Ability to work on own initiative and organise own workload without supervision working to tight and often changing timescales
- Understanding of and commitment to equality of opportunity and good working relationships
- An ability to maintain confidentiality and trust
- Used to working in a busy environment
- Adaptability, flexibility and ability to cope with uncertainty and change
- Commitment to continuing professional development
- Professional calm and efficient manner
- Effective organiser
- Demonstrate a strong desire to improve performance and make a difference by focusing on goals
Desirable
- Takes decisions on difficult and contentious issues where they may be a number of courses of action.
Qualifications
Essential
- Educated to degree level in relevant subject or equivalent level of experience of working at a similar level in specialist area
- Further training or significant experience in project management, financial management or supporting change management processes
- Advanced knowledge of MS Office applications and Structured Query Language (SQL)
- In-depth knowledge and understanding of:
- Data Protection
- Information Governance
- Caldicott
Desirable
- Comprehensive knowledge of project management and/or health information systems development
- Advanced knowledge of MS PowerBI or Similar data visualisation tools
- A good understanding of the health and social care environment and roles and responsibilities within it
Person Specification
Experience
Essential
- Experience in communications and stakeholder management
- Experience and understanding of evaluating and measuring the performance of health services.
- Significant staff management experience
- Performance management
- Data management and warehousing principles
- Activity and predictive modelling
- Proven experience of data processing and analysis.
- Proven experience of developing customised reports/information packs
- Experience of delivering high quality information within required timescales
Desirable
- Previous experience in similar role in public sector
- Workforce development knowledge and experience
- Previous experience in project management and planning
Skills and Attributes
Essential
- Excellent motivational, negotiating and persuasive skills
- Advanced keyboard skills to manipulate data
- Clear communicator with excellent writing, report writing and presentation skills; capable of constructing and delivering clear ideas and concepts concisely and accurately for diverse audiences
- Evidence of success in efficient and effective project and programme management
- Skills for communication on complex matters and difficult situations, requiring persuasion and influence.
- Skills for nurturing key relationships and maintaining networks.
- Ability to analyse and interpret information, pre-empt and evaluate issues, and recommend and appropriate course of action to address the issues
- Problem solving skills and ability to respond to sudden unexpected demands
- Strategic thinking ability to anticipate
- Attention to detail combined with the ability to extract key messages from complex analysis
- Independent thinker with demonstrated good judgement, problem-solving and analytical skills
- Skills for project management
- Ability to engender trust and confidence and demonstrate integrity in the provision of advice and support
- Skills for managing projects ensuring they meet financial targets.
- Skills in tools for manipulating information such as MS Excel or Power BI.
- Ability to work on own initiative and organise own workload without supervision working to tight and often changing timescales
- Understanding of and commitment to equality of opportunity and good working relationships
- An ability to maintain confidentiality and trust
- Used to working in a busy environment
- Adaptability, flexibility and ability to cope with uncertainty and change
- Commitment to continuing professional development
- Professional calm and efficient manner
- Effective organiser
- Demonstrate a strong desire to improve performance and make a difference by focusing on goals
Desirable
- Takes decisions on difficult and contentious issues where they may be a number of courses of action.
Qualifications
Essential
- Educated to degree level in relevant subject or equivalent level of experience of working at a similar level in specialist area
- Further training or significant experience in project management, financial management or supporting change management processes
- Advanced knowledge of MS Office applications and Structured Query Language (SQL)
- In-depth knowledge and understanding of:
- Data Protection
- Information Governance
- Caldicott
Desirable
- Comprehensive knowledge of project management and/or health information systems development
- Advanced knowledge of MS PowerBI or Similar data visualisation tools
- A good understanding of the health and social care environment and roles and responsibilities within it
