Job summary
As a Senior Community
Programme Manager at NHS Humber and North Yorkshire Integrated Care Board (HNY
ICB) working within the ICBs Community Health and Care Collaborative, you will
play a pivotal role in transforming community health and care services for our
population. This dynamic position requires a strategic thinker with extensive
experience in the health and care system, capable of leading and overseeing the
planning, delivery, and monitoring of various transformation initiatives. You
will support the Strategic Lead by working autonomously managing multiple
projects, collaborating with senior leaders and various teams across the system
to drive innovation and improve health outcomes for the HNY population.
Joining HNY ICBs Community
Health and Care Collaborative means being part of a forward-thinking organisation
within a team committed to making systemic improvements for our communities.
You will have the opportunity to influence policy, lead transformative
projects, and contribute to a collective focus on population health,
prevention, and reducing health inequalities. If you are passionate about
making a positive impact and thrive in a collaborative environment, this role
is for you. Be a part of our mission to deliver sustainable, high-quality
community services and help individuals remain independent in the place they
call home.
Main duties of the job
You will be responsible for
supporting the Strategic Lead to delivery key priorities of transformation across
the ICB. You will lead the transformation of multiple projects within community
health and care services, working on delivering new models of care and linking
together agencies to integrate pathways and improve patient experiences for our
population. Your goal will be to improve health outcomes for the community by
driving innovation and reducing inequalities. There are two posts available,
one permanent, one fixed term which will have specific portfolios of work
reportable to the Strategic Lead.
Key skills and qualities
include strong leadership, excellent communication, and the ability to work in
a highly political and sensitive environment. You must be adept at managing
complex data, presenting reports at Board level, and building effective relationships
with stakeholders.
About us
HNY ICB is a forward-thinking
organisation dedicated to improving health outcomes and reducing inequalities
across the region. Our team is tight knit and work well together. By joining the
Community Health and Care Collaborative, you become part of a collaborative and
innovative team that values diversity, inclusion, and continuous learning. We
are committed to supporting our staff through various professional development
opportunities, including training qualifications and award nominations. HNY ICB
also prioritises the well-being of its employees, offering a range of health
and wellbeing resources such as the Employee Assistance Programme, online
wellbeing sessions, and Wellbeing Champions.
Working at HNY ICB
means contributing to meaningful projects that make a real difference in the
community. The organisation fosters a culture of care, connection, and
innovation, ensuring that every team member feels valued and empowered to make
a positive impact. Join us in our mission to deliver high-quality, sustainable
healthcare services and be part of a team that is dedicated to building a
healthier future for all.
Job description
Job responsibilities
You will help create local and large-scale plans finding ways for
multiple providers to work together on a larger scale. You will make sure these
plans are strong and align with the Integrated Care Boards strategic
objectives. You will also gather, review, and share good practices, prepare and
present reports to the Board, and analyse complex data to find new
opportunities. Additionally, you will build strong relationships with
stakeholders, support the sharing of best practices, and ensure effective teamwork
across Humber and North Yorkshire.
Job description
Job responsibilities
You will help create local and large-scale plans finding ways for
multiple providers to work together on a larger scale. You will make sure these
plans are strong and align with the Integrated Care Boards strategic
objectives. You will also gather, review, and share good practices, prepare and
present reports to the Board, and analyse complex data to find new
opportunities. Additionally, you will build strong relationships with
stakeholders, support the sharing of best practices, and ensure effective teamwork
across Humber and North Yorkshire.
Person Specification
Qualifications
Essential
- Educated to masters level or equivalent level of experience of working at a senior level in specialist area.
- Extensive knowledge of specialist areas, acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or experience to masters level equivalent.
- Evidence of post qualifying and continuing professional development.
Desirable
- Prince 2 or programme management qualification or relevant equivalent experience
Skills and competencies
Essential
- Must be able to provide and receive highly complex, sensitive or contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups.
- Ability to apply project management discipline and processes (e.g. Prince 2) to a programme of projects to maximise delivery.
- The ability to negotiate on difficult and controversial issues including implementation of change programmes.
- Excellent communication and interpersonal skills.
- The ability to work with colleagues at all levels, internally and externally and liaise with very senior people on transformation priorities.
- Ability to write clear and concise documents for discussion with other stakeholders.
- Able to use computers for written, numerical, database and graphical presentations.
- Problem solving skills and the ability to respond to sudden unexpected demands.
- Embrace change, viewing it as an opportunity to learn and develop.
- Have the ability to analyse and develop a range of options.
- Have the ability to take decisions on difficult and highly contentious issues where there may be a number of courses of action.
- Have the ability to anticipate and resolve problems before they arise.
- Able to create, analyse, interpret and present highly complex statistical reports and numerical data information.
- Demonstrate capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly.
- Have the ability to prioritise own work effectively and be able to direct activities of others.
- Have the ability to use initiative to decide relevant actions and make recommendations to Sponsor/ Manager, with the aim of improving deliverables and compliance to policies.
- Have the ability to make decisions autonomously, when required, on difficult issues, working to tight and often changing timescales.
- Developed communication skills for delivering key messages to a range of stakeholders both internal and external (including outside the NHS) to the organisation, some at very senior level.
- Ability to move between details and the bigger picture.
- Demonstrates honesty and integrity and promotes organisational values.
Experience
Essential
- Significant NHS management experience in an Operational Role in either a provider or commissioning organisation.
- NHS management experience in a corporate planning/transformation role in either a provider or commissioning organisation.
- Should have an appreciation of the relationship between the Department of Health, the Integrated Care Systems, Local Care Partnerships, and
- Evidence of leading and delivering change.
- Service planning and redesign experience.
- An understanding of the NHS financial regime and current healthcare policy.
- Experience of researching best practice, interpreting its relevance and processes/ practices which could be implemented successfully to achieve system reform (advising on policy implementation)
- Experience of managing and motivating a team and reviewing performance of the individuals
- Experience of identifying and interpreting national policy
- Demonstrable experience of dealing with a wide range of people at all levels and with both Clinicians and Managers
- Experience of working to tight and often changing timescales
- Interpreting national policy for implementation
Person Specification
Qualifications
Essential
- Educated to masters level or equivalent level of experience of working at a senior level in specialist area.
- Extensive knowledge of specialist areas, acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or experience to masters level equivalent.
- Evidence of post qualifying and continuing professional development.
Desirable
- Prince 2 or programme management qualification or relevant equivalent experience
Skills and competencies
Essential
- Must be able to provide and receive highly complex, sensitive or contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups.
- Ability to apply project management discipline and processes (e.g. Prince 2) to a programme of projects to maximise delivery.
- The ability to negotiate on difficult and controversial issues including implementation of change programmes.
- Excellent communication and interpersonal skills.
- The ability to work with colleagues at all levels, internally and externally and liaise with very senior people on transformation priorities.
- Ability to write clear and concise documents for discussion with other stakeholders.
- Able to use computers for written, numerical, database and graphical presentations.
- Problem solving skills and the ability to respond to sudden unexpected demands.
- Embrace change, viewing it as an opportunity to learn and develop.
- Have the ability to analyse and develop a range of options.
- Have the ability to take decisions on difficult and highly contentious issues where there may be a number of courses of action.
- Have the ability to anticipate and resolve problems before they arise.
- Able to create, analyse, interpret and present highly complex statistical reports and numerical data information.
- Demonstrate capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly.
- Have the ability to prioritise own work effectively and be able to direct activities of others.
- Have the ability to use initiative to decide relevant actions and make recommendations to Sponsor/ Manager, with the aim of improving deliverables and compliance to policies.
- Have the ability to make decisions autonomously, when required, on difficult issues, working to tight and often changing timescales.
- Developed communication skills for delivering key messages to a range of stakeholders both internal and external (including outside the NHS) to the organisation, some at very senior level.
- Ability to move between details and the bigger picture.
- Demonstrates honesty and integrity and promotes organisational values.
Experience
Essential
- Significant NHS management experience in an Operational Role in either a provider or commissioning organisation.
- NHS management experience in a corporate planning/transformation role in either a provider or commissioning organisation.
- Should have an appreciation of the relationship between the Department of Health, the Integrated Care Systems, Local Care Partnerships, and
- Evidence of leading and delivering change.
- Service planning and redesign experience.
- An understanding of the NHS financial regime and current healthcare policy.
- Experience of researching best practice, interpreting its relevance and processes/ practices which could be implemented successfully to achieve system reform (advising on policy implementation)
- Experience of managing and motivating a team and reviewing performance of the individuals
- Experience of identifying and interpreting national policy
- Demonstrable experience of dealing with a wide range of people at all levels and with both Clinicians and Managers
- Experience of working to tight and often changing timescales
- Interpreting national policy for implementation
