Job summary
Are you a
motivated and enthusiastic individual looking to make a difference? We are
seeking someone just like you to provide essential administrative support to
Directors and teams across Humber and North Yorkshire Integrated Care Board
(ICB).
Main duties of the job
Your
contributions will be key to the smooth functioning and success of the Business
Support and wider teams within the ICB. You will help ensure our organisation
runs efficiently, complies with regulations, and delivers top-notch services.
As a Business
Support Administrator, you will be a flexible team player who can also work
independently. Your role will involve:
-
Preparing
agendas, taking meeting notes, and ensuring follow-up actions are completed.
-
Supporting
Senior Managers and the team with various tasks, gathering information, and
conducting inquiries as needed.
-
Ensuring
effective communication within the team and providing excellent customer
service by managing mailboxes and directing inquiries appropriately.
-
Assisting
in managing and ordering resources to optimise usage and minimise wastage.
You will be
part of a supportive and dynamic team where your efforts truly matter. If
you're ready to contribute to our strategic goals and enjoy a role that offers
variety and impact, we would love to hear from you.
About us
NHS Humber and North Yorkshire Integrated Care Board (ICB) is responsible for planning and arranging the provision of NHS services to meet the diverse health needs of a population of 1.7 million people. Our area reaches over 1,500 square miles and includes the cities of Hull and York and the large rural areas across East Yorkshire, North Yorkshire and Northern Lincolnshire.
The ICB is part of the Humber and North Yorkshire Health and Care Partnership, one of 42 Integrated Care Systems (ICS) across England to meet health and care needs, coordinate services and plan in a way that improves population health and reduces inequality between groups. The Health and Care Partnership comprises of NHS organisations, local councils, health and care providers and voluntary, community and social enterprise (VCSE) organisations.
Job description
Job responsibilities
Our organisation is guided by strategic objectives and values, aiming to help people start well, live well, age well, and die well. Our key goals include:
- Improving outcomes in population health and healthcare
- Tackling inequalities in outcomes, experience, and access
- Enhancing productivity and value for money
- Supporting broader social and economic development through the NHS
At the ICB, we are committed to our values of we care, we connect, we innovate. We strive to create a supportive and collaborative environment where every team member can thrive and contribute to our mission of improving health and care for our communities.
You will be part of the Business Support team based in the East Riding of Yorkshire, providing essential business support to the wider ICB team. We offer free on-site parking and an annual leave entitlement starting at 27 days per year, plus bank holidays.
Job description
Job responsibilities
Our organisation is guided by strategic objectives and values, aiming to help people start well, live well, age well, and die well. Our key goals include:
- Improving outcomes in population health and healthcare
- Tackling inequalities in outcomes, experience, and access
- Enhancing productivity and value for money
- Supporting broader social and economic development through the NHS
At the ICB, we are committed to our values of we care, we connect, we innovate. We strive to create a supportive and collaborative environment where every team member can thrive and contribute to our mission of improving health and care for our communities.
You will be part of the Business Support team based in the East Riding of Yorkshire, providing essential business support to the wider ICB team. We offer free on-site parking and an annual leave entitlement starting at 27 days per year, plus bank holidays.
Person Specification
Qualifications
Essential
- Educated to NVQ / RSA level 3 or significant equivalent experience
- Understanding of, and commitment to equality of opportunity and good working relationships
Desirable
- Awareness of a range of Health Services provisions
- Knowledge of NHS issues
- Understanding of Data Protection legislation
Experience
Essential
- Able to use IT to gather, interpret and manipulate information
- Demonstrable experience of working in a public facing administrative environment
- Experience of note taking
Desirable
- Previous experience of working in the NHS
- Experience of minute taking
Skills and competencies
Essential
- Good working knowledge of Microsoft Office suite of products, (Word, Excel, PowerPoint, Outlook)
- Excellent communication skills (verbal and written)
- Focuses on delivering a customer orientated service
- Able to plan, prioritise and effectively manage own workload
- A high degree of integrity and ability to apply principles of confidentiality
- Problem solving skills,
- Resourceful and innovative approach to planning and achieving key tasks
- Identifies and takes responsibility for own development
- Motivated and enthusiastic
- Team Player
- Flexible approach to work
- Organised
Desirable
- Awareness of a range of Health Services provisions
- Knowledge of NHS issues
- Understanding of Data Protection legislation
Person Specification
Qualifications
Essential
- Educated to NVQ / RSA level 3 or significant equivalent experience
- Understanding of, and commitment to equality of opportunity and good working relationships
Desirable
- Awareness of a range of Health Services provisions
- Knowledge of NHS issues
- Understanding of Data Protection legislation
Experience
Essential
- Able to use IT to gather, interpret and manipulate information
- Demonstrable experience of working in a public facing administrative environment
- Experience of note taking
Desirable
- Previous experience of working in the NHS
- Experience of minute taking
Skills and competencies
Essential
- Good working knowledge of Microsoft Office suite of products, (Word, Excel, PowerPoint, Outlook)
- Excellent communication skills (verbal and written)
- Focuses on delivering a customer orientated service
- Able to plan, prioritise and effectively manage own workload
- A high degree of integrity and ability to apply principles of confidentiality
- Problem solving skills,
- Resourceful and innovative approach to planning and achieving key tasks
- Identifies and takes responsibility for own development
- Motivated and enthusiastic
- Team Player
- Flexible approach to work
- Organised
Desirable
- Awareness of a range of Health Services provisions
- Knowledge of NHS issues
- Understanding of Data Protection legislation
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
