Senior EPRR Manager

Job responsibilities

Provide support to the Head of Resilience and Operations around system resilience and EPRR

Act as an Operational EPRR Staff member during responses and during escalation.

Support effective working practice between the wide range of internal and external stakeholders acting as both mediator and coordinator in times of escalation and surge when pressures to make decisions swiftly is inherent

Responsible for the development of new and revised systems and processes around the emergency preparedness, resilience and response agenda. Ensuring that the ICB and the wider health and care system is aware of their responsibilities and required actions in times of system pressure-escalation. Delivered through engagement and involvement with a wide range of stakeholders in accordance with national and local guidance on emergency preparedness, resilience and response..

Responsible for establishing positive relationships with all levels of clinical and non-clinical staff, staff from other health and care organisations and the wider public sector including all multiagency partners that are part of the Local Resilience Forum or have a role in responding to incidents (for example, voluntary sector organisations).

Lead projects related to the national and local requirements for emergency preparedness, resilience and response as required

Representation and/or lead, as required, defined groups, meetings and forums with other members of HNY ICB, Local Authorities, health and care providers and other external agencies

Collate as required, qualitative and quantitative information and lead appropriate analysis to develop robust plans to support emergency preparedness, resilience and response

The postholder will be responsible for ensuring that there are systems and processes in place to formally log decisions made in an emergency situation, training and exercises and other situations where a systematic recording of actions and outcomes are required.

Analyse, interpret and present data to highlight issues, risks and support decision making.

Along with other members of the EPRR Team, design and delivery of EPRR training packages.

Supporting the Head of Resilience and Operations in EPRR exercise design and facilitation within the ICB and for the wider health economy.

Contribution to the annual self-assessment process for the NHS Core Standards for EPRR for both the ICB and the wider health system.

Line management responsibilities.

Lead on the development of short, medium and long term planning for EPRR in line with the teams overarching strategy.

To carry responsibility for developing policy, procedure and standard operating procedure.

Production of strategic reports and briefings for the ICB and partner organisations.

Procurement of specialist emergency planning training where appropriate ensuring value for money and managing budgetary requirements allocated to projects.

Skills and Attributes

Essential

• Must be able to provide and receive Head of Resilience and Operations, sensitive or contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups
• Negotiate on difficult and controversial issues including performance and change
• Problem solving skills and ability to respond to sudden unexpected demands
• Ability to analyse complex facts and situations and develop a range of options
• Takes decisions on difficult and contentious issues where there may be a number of courses of action.
• Tactical thinking and horizon scanning ability to anticipate and resolve problems before they arise
• Must be able to prioritise own work effectively and be able to direct activities of others. Experience of managing and motivating a team and reviewing performance of the individuals
• Ability to make decisions autonomously, when required, on difficult issues, working to tight and often changing timescales
• Senior experience of identifying and interpreting National policy. interpreting its relevance and processes and practices which could be implemented successfully to achieve system reform (advising on policy implementation)
• Used to working in a busy environment
• Adaptability, flexibility and ability to cope with uncertainty and change
• Willing to engage with and learn from peers, other professionals and colleagues in the desire to provide or support the most appropriate interventions
• Professional calm and efficient manner
• Effective organiser, influencer and networker
• Demonstrates a strong desire to improve performance and make a difference by focusing on goals Can Do attitude.
• Presentation/chairing skills for subgroups of the Local Health Resilience Partnership or task and finish groups as required

Qualifications

Essential

• Extensive specialist knowledge of EPRR, acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or experience to masters level
• Evidence of continued professional development
• Understanding of the public sector
• Operational management experience in the health sector
• Extensive experience of successfully operating in a politically sensitive environment
• Experience of managing risks and reporting
• Successful senior experience in a healthcare environment
• Clear understanding of national priorities and legislation in relation to business continuity and emergency preparedness, resilience and response

Desirable

• Training qualifications specifically in regard to EPRR, including but not limited to a Diploma in Health EPRR, NHS Principles of Health Command Training, JESIP training etc
• Level 3 teaching qualification

Experience

Essential

• Experience of working successfully in a role requiring high level of persuasion, negotiation and political skills based on track record
• The ability to work responsively and flexibly dealing with competing priorities
• Extensive experience of successfully operating in a politically sensitive environment
• Experience of managing risks and reporting
• Experience of monitoring budgets and business planning processes
• Successful senior experience in a healthcare environment
• Experience of translating legislation/policy/standards and guidance into practice
• Proven management experience within a public service setting at a senior level

Desirable

• Demonstrated experience of delivering and coordinating projects in Head of Resilience and Operations and challenging environments
• Experience of drafting briefing papers and correspondence at executive level
• Experience of working in EPRR and engaging with multi-agency partners.
• Experience of managing Head of Resilience and Operations change projects