Job summary
NHS Humber and North Yorkshire
Integrated Care Board is seeking an experienced Senior Operations and
Resilience Manager to join our EPRR team which is responsible for providing
strategic leadership and direction on the resilience and responsiveness of NHS
services across the ICB.
The successful candidate will
be responsible for the planning and assurance of emergency preparedness,
resilience and response, engaging with a range of key stakeholders, and
ensuring that the ICB and partners is well prepared to respond to and learn
from various forms of incidents.
Working within the Chief
Operating Officer's directorate, the postholder will maintain and enhance the
emergency preparedness, resilience and response capability of the Humber and North
Yorkshire Health and Care Partnership and ensure effective oversight of the
work of the ICBs System Coordination Centre.
This includes working with internal business continuity planning across
the Corporate Affairs portfolio.
The post will be busy and
rewarding and offer you opportunities for personal growth and development.
Main duties of the job
The postholder will have
experience of EPRR and operational resilience.
They will have a good understanding of assurance for emergency
preparedness, resilience and response.
The postholder will be an
excellent communicator, verbal and written, both internally and externally.
The postholder will be a
subject matter expert, ensuring that support and advice is always available to
directors on issues of resilience.
The postholder will have
responsibility for strategic and operational development to ensure a safe and
effective response to incidents and emergencies.
About us
The ICB welcomes all applicants, however, we must
remind applicants that we currently do not hold a Tier 2 sponsorship license
(now called Skilled Worker visa sponsorship). Can we politely ask this is
considered before applying for this position.
NHS Humber and North Yorkshire Integrated Care Board (ICB) is responsible for planning and arranging the provision of NHS services to meet the diverse health needs of a population of 1.7 million people. Our area reaches over 1,500 square miles and includes the cities of Hull and York and the large rural areas across East Yorkshire, North Yorkshire and Northern Lincolnshire.
The ICB is part of the Humber and North Yorkshire Health and Care Partnership, one of 42 Integrated Care Systems (ICS) across England to meet health and care needs, coordinate services and plan in a way that improves population health and reduces inequality between groups. The Health and Care Partnership comprises of NHS organisations, local councils, health and care providers and voluntary, community and social enterprise (VCSE) organisations.
Job description
Job responsibilities
The Senior Operations Resilience Manager is a key
member of the ICB and is responsible for providing strategic
leadership and direction on the resilience and responsiveness of NHS
services across the ICB.
The post
holder will be responsible for assurance of emergency
preparedness, resilience and response, ensuring effective system wide engagement
with a range of key stakeholders, and support the ICB's overall approach to
operational resilience and escalation.
The post holder will be a subject matter expert ensuring that support and advice is always available to directors on issues of resilience.
The post
holder will represent HNY at local LRF meetings and other senior meetings as
required.
The post holder will work as part
of the COO directorate to maintain and enhance the emergency preparedness,
resilience and response capability of the HNY
HCP. This includes working
closely with internal business continuity planning across the Corporate Affairs
portfolio, and colleagues in the respective providers across the ICS footprint.
In providing EPRR and Operational
Resilience leadership, the post holder will have responsibility for strategic and operational development to ensure a safe and effective response to incidents and emergencies.
Job description
Job responsibilities
The Senior Operations Resilience Manager is a key
member of the ICB and is responsible for providing strategic
leadership and direction on the resilience and responsiveness of NHS
services across the ICB.
The post
holder will be responsible for assurance of emergency
preparedness, resilience and response, ensuring effective system wide engagement
with a range of key stakeholders, and support the ICB's overall approach to
operational resilience and escalation.
The post holder will be a subject matter expert ensuring that support and advice is always available to directors on issues of resilience.
The post
holder will represent HNY at local LRF meetings and other senior meetings as
required.
The post holder will work as part
of the COO directorate to maintain and enhance the emergency preparedness,
resilience and response capability of the HNY
HCP. This includes working
closely with internal business continuity planning across the Corporate Affairs
portfolio, and colleagues in the respective providers across the ICS footprint.
In providing EPRR and Operational
Resilience leadership, the post holder will have responsibility for strategic and operational development to ensure a safe and effective response to incidents and emergencies.
Person Specification
Experience
Essential
- In depth additional expert knowledge acquired over a significant period of time in the area of EPRR and/or Operational Resilience
- Subject matter expertise across a number of key areas relating to EPRR.
- Proven and significant leadership experience and/or formal management qualification.
- Significant evidence of continued professional development Demonstrated expertise in a Healthcare environment
- Proven senior level experience of leading and delivering complex change and strategy development programmes in a politically sensitive and complex environment
- Significant management experience at senior level in the NHS or other public healthcare related industry
- Significant experience and understanding of proven implementation of project management methodologies or a Prince 2 or managing successful projects practitioner.
- Significant experience of managing and prioritising a large budget with solid knowledge of financial process requirements
- Extensive experience of delivering presentations to large groups of stakeholders in often pressured and politically sensitive environments
- Member of a relevant professional body.
Skills and Competencies
Essential
- Ability to deal with challenging situations in a formal setting
- Strong external communications skills in a politically sensitive environment with knowledge of and experience in handling media relations
- Ability to prepare and produce concise yet insightful communications for dissemination to senior stakeholders and a broad range of stakeholders as required
- Ability to analyse highly complex issues where material is conflicting and drawn from multiple sources (verbal, written and numerical).
- Demonstrable ability to act upon incomplete information, using experience gained to make inferences and decision making
- Significant ability to analyse numerical and written data, assess options and draw appropriate initiatives
- Demonstrable leadership, vision, strategic thinking and planning with highly developed political skills
- Demonstrable ability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly
- Demonstrable ability to work effectively between strategic and operational activities where required
- Demonstrable ability to manage own workload and make informed decisions in the absence of required information, working to tight and often changing timescales
- Ability to make decisions autonomously, when required, on difficult issues
- Demonstrable ability to use autonomy to undertake actions as a result of own interpretation of policy and guidance providing a source of expert advice to the organisation
Qualifications
Essential
- Educated to Masters level or equivalent level or equivalent experience of working at a senior level in specialist area.
- Programme management qualification / management qualification
- Evidence of Continued Professional Development (CPD).
Desirable
Person Specification
Experience
Essential
- In depth additional expert knowledge acquired over a significant period of time in the area of EPRR and/or Operational Resilience
- Subject matter expertise across a number of key areas relating to EPRR.
- Proven and significant leadership experience and/or formal management qualification.
- Significant evidence of continued professional development Demonstrated expertise in a Healthcare environment
- Proven senior level experience of leading and delivering complex change and strategy development programmes in a politically sensitive and complex environment
- Significant management experience at senior level in the NHS or other public healthcare related industry
- Significant experience and understanding of proven implementation of project management methodologies or a Prince 2 or managing successful projects practitioner.
- Significant experience of managing and prioritising a large budget with solid knowledge of financial process requirements
- Extensive experience of delivering presentations to large groups of stakeholders in often pressured and politically sensitive environments
- Member of a relevant professional body.
Skills and Competencies
Essential
- Ability to deal with challenging situations in a formal setting
- Strong external communications skills in a politically sensitive environment with knowledge of and experience in handling media relations
- Ability to prepare and produce concise yet insightful communications for dissemination to senior stakeholders and a broad range of stakeholders as required
- Ability to analyse highly complex issues where material is conflicting and drawn from multiple sources (verbal, written and numerical).
- Demonstrable ability to act upon incomplete information, using experience gained to make inferences and decision making
- Significant ability to analyse numerical and written data, assess options and draw appropriate initiatives
- Demonstrable leadership, vision, strategic thinking and planning with highly developed political skills
- Demonstrable ability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly
- Demonstrable ability to work effectively between strategic and operational activities where required
- Demonstrable ability to manage own workload and make informed decisions in the absence of required information, working to tight and often changing timescales
- Ability to make decisions autonomously, when required, on difficult issues
- Demonstrable ability to use autonomy to undertake actions as a result of own interpretation of policy and guidance providing a source of expert advice to the organisation
Qualifications
Essential
- Educated to Masters level or equivalent level or equivalent experience of working at a senior level in specialist area.
- Programme management qualification / management qualification
- Evidence of Continued Professional Development (CPD).
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
