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Humber and North Yorkshire Integrated Care Board (857)

Primary Care Commissioning Support Officer

Information:

This job is now closed

Job summary

As a Primary Care Commissioning Support Officer, the postholder will work as part of a team supporting the three ICBs across Yorkshire and the Humber (Humber & North Yorkshire, South Yorkshire and West Yorkshire ICBs) to deliver an effective service, supporting managers and the team by:

developing effective working relationships with key stakeholders to ensure that services commissioned are effective and meet contractual and governance requirements.

contributing to the development and redesign of care pathways to ensure services commissioned provide both quality and value for money.

assisting in - and coordinating - the development and production of information and assurance systems and processes, and reports, to support business decisions, capacity planning and the ongoing monitoring of contracts.

undertaking project management functions aligned to dental work-streams and governance.

develop and maintain data sources, systems and processes for dental contracting.

undertake reporting and analysis of information to support delivery

Main duties of the job

The post holder will be part of a team hosted by Humber and North Yorkshire ICB, on behalf of the two other ICBs in Yorkshire and the Humber (South Yorkshire and West Yorkshire) and will:

  • Support the team to ensure that the portfolio of projects is planned, managed and delivered effectively, taking the lead for some projects, and supporting others.
  • Support and inform the targeting of resources, monitoring spend, implementation and evaluation of tasks/ projects by providing high quality support including complex information and analysis, communications and stakeholder management
  • Ensure accurate and open communication and co-ordination with a range of organisations and individuals, researching and drafting correspondence and papers and ensuring the management of specific tasks, lead reporting and analysis across a range of specialties, functions and projects
  • Be a key member of the team as well as supporting effective communication and stakeholder management, both internally and externally.
  • The post holder has significant autonomy and discretion to work within a set of defined parameters.

About us

NHS Humber and North Yorkshire Integrated Care Board (ICB) is responsible for planning and arranging the provision of NHS services to meet the diverse health needs of a population of 1.7 million people. Our area reaches over 1,500 square miles and includes the cities of Hull and York and the large rural areas across East Yorkshire, North Yorkshire and Northern Lincolnshire. The ICB is part of the Humber and North Yorkshire Health and Care Partnership, one of 42 Integrated Care Systems (ICS) across England to meet health and care needs, coordinate services and plan in a way that improves population health and reduces inequality between groups. The Health and Care Partnership comprises of NHS organisations, local councils, health and care providers and voluntary, community and social enterprise (VCSE) organisations.

Details

Date posted

03 October 2023

Pay scheme

Agenda for change

Band

Band 6

Salary

£35,392 to £42,618 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

D9857-23-0086

Job locations

East Riding Place

Health House

Willerby

HU10 6DT


North Yorkshire Place

1 Grimbald Crag Court

Knaresborough

HG5 8QB


Oak House

Bramley

Rotherham

S66 1YY


Job description

Job responsibilities

Key functional responsibilities

Analytical/Judgemental

Undertake complex and detailed information analysis of specific projects/reports requiring high levels of concentration

Update, maintain, organise, gather and analyse information to predict/meet future organisational and team needs by identifying best professional practice

Monitor and evaluate risks and issues using a tracking mechanism to enable a proactive resolution and escalation processes

Contribute to the information management of performance, taking a lead for specific projects

Provide coordination of and participate in relevant meetings, reporting attendance and providing information advice and support where requested. Communication

Work with members of the team and key stakeholder to investigate the causes of any variance from plan/delivery targets and contribute to the implementation of solutions

Support the development of internal and external communications where required by regular contact with the teams, stakeholders and Communications team

Responsible for preparation of correspondence and complex papers, as directed by Manager.

Financial and Physical Resources

Deliver against organisational objectives, achieving quality outcomes, prioritising own workload and working to tight deadlines

Support and inform teams on the targeting of resources, monitoring spend, implementing, evaluating and delivery of plans by providing sophisticated, high-quality information and analysis

Continually strive for delivering project/function outcomes, value for money and greater efficiency

Contribute to the financial delivery of the service ensuring it is cost effective and delivered on time.

Authorised signatory for travel arrangements and meeting expenses.

People Management (as required)

Provide specialist training, advice and support on own role/responsibilities where necessary

Support training and induction of new staff

Responsible for team supervision

Information Management

Operate within and provide enhancements to current management information, reporting to enhance decision making processes

Updating, maintaining, organise, gather and analyse information to predict/meet future organisational and team needs by identifying best professional practice

Lead on development, implementation, monitoring and evaluation of new information systems

Responsible for the development and maintenance of databases required for regular reports. Research and Development

Actively supports and contributes to the development of key performance indicators for the successful assessment of performance

Test and review new concepts, models, and practices

Contributes to ensuring there are processes in place for spreading and sharing learning and outcomes. Planning and Organisation

Contribute to strategic planning.

Support implementation of a broad range of complex strategic modernisation/service improvement, public health, workforce or commissioning strategies and any associated action plans

Contribute to the development of performance and governance strategies and the development and implementation of improvement programmes

Contribute to the formulation of plans of up to three year and strategic direction within the team

Deliver against objectives, achieving quality outcomes, prioritising own workload and working to tight deadlines.

Policy and Service Development

Proposes changes to own area, informing policy and making recommendations for other projects delivery

Contribute to the review and development of existing information management systems.

Job description

Job responsibilities

Key functional responsibilities

Analytical/Judgemental

Undertake complex and detailed information analysis of specific projects/reports requiring high levels of concentration

Update, maintain, organise, gather and analyse information to predict/meet future organisational and team needs by identifying best professional practice

Monitor and evaluate risks and issues using a tracking mechanism to enable a proactive resolution and escalation processes

Contribute to the information management of performance, taking a lead for specific projects

Provide coordination of and participate in relevant meetings, reporting attendance and providing information advice and support where requested. Communication

Work with members of the team and key stakeholder to investigate the causes of any variance from plan/delivery targets and contribute to the implementation of solutions

Support the development of internal and external communications where required by regular contact with the teams, stakeholders and Communications team

Responsible for preparation of correspondence and complex papers, as directed by Manager.

Financial and Physical Resources

Deliver against organisational objectives, achieving quality outcomes, prioritising own workload and working to tight deadlines

Support and inform teams on the targeting of resources, monitoring spend, implementing, evaluating and delivery of plans by providing sophisticated, high-quality information and analysis

Continually strive for delivering project/function outcomes, value for money and greater efficiency

Contribute to the financial delivery of the service ensuring it is cost effective and delivered on time.

Authorised signatory for travel arrangements and meeting expenses.

People Management (as required)

Provide specialist training, advice and support on own role/responsibilities where necessary

Support training and induction of new staff

Responsible for team supervision

Information Management

Operate within and provide enhancements to current management information, reporting to enhance decision making processes

Updating, maintaining, organise, gather and analyse information to predict/meet future organisational and team needs by identifying best professional practice

Lead on development, implementation, monitoring and evaluation of new information systems

Responsible for the development and maintenance of databases required for regular reports. Research and Development

Actively supports and contributes to the development of key performance indicators for the successful assessment of performance

Test and review new concepts, models, and practices

Contributes to ensuring there are processes in place for spreading and sharing learning and outcomes. Planning and Organisation

Contribute to strategic planning.

Support implementation of a broad range of complex strategic modernisation/service improvement, public health, workforce or commissioning strategies and any associated action plans

Contribute to the development of performance and governance strategies and the development and implementation of improvement programmes

Contribute to the formulation of plans of up to three year and strategic direction within the team

Deliver against objectives, achieving quality outcomes, prioritising own workload and working to tight deadlines.

Policy and Service Development

Proposes changes to own area, informing policy and making recommendations for other projects delivery

Contribute to the review and development of existing information management systems.

Person Specification

Experience

Essential

  • Specialist knowledge in a relevant subject to post graduate level
  • Experience and understanding of evaluating and measuring the performance of health services.
  • Comprehensive knowledge of project management and/or health information systems development.
  • Workforce development knowledge and experience.
  • Working knowledge of Microsoft Project

Desirable

  • Previous experience in similar role in public sector.
  • A good understanding of the health and social care environment and roles and responsibilities within it.
  • Experience in communications and stakeholder management.

Skills / Competencies

Essential

  • Clear communicator with excellent writing, report writing and presentation skills; capable of constructing and delivering clear ideas and concepts concisely and accurately for diverse audiences.
  • Evidence of success in effective project and programme management.
  • Skills for communication on complex matters and difficult situations, requiring persuasion and influence.
  • Skills for nurturing key relationships and maintaining networks.
  • Ability to analyse and interpret information, pre-empt and evaluate
  • issues, and recommend and appropriate course of action to address the issues.
  • Problem solving skills and ability to respond to sudden unexpected demands.
  • Strategic thinking ability to anticipate.
  • Attention to detail combined with the ability to extract key messages from complex analysis.
  • Independent thinker with demonstrated good judgement, problem-solving and analytical skills
  • Takes decisions on difficult and contentious issues where there may be a
  • number of courses of action.
  • Skills for supporting project management.
  • Previous experience in project management and planning.
  • Ability to engender trust and confidence and demonstrate integrity in the provision of advice and support.
  • Skills for managing projects ensuring they meet financial targets.
  • Skills for manipulating information.
  • Intermediate keyboard skills.
  • Ability to work without supervision.
  • Able to work on own initiative, organising and prioritising own and others workloads to changing and often tight deadlines.
  • An ability to maintain confidentiality and
  • trust.

Qualifications

Essential

  • Educated to degree level in relevant subject or equivalent level of experience of working at a similar level in specialist area
  • Further training or significant experience in project management, financial management or supporting change management processes.
Person Specification

Experience

Essential

  • Specialist knowledge in a relevant subject to post graduate level
  • Experience and understanding of evaluating and measuring the performance of health services.
  • Comprehensive knowledge of project management and/or health information systems development.
  • Workforce development knowledge and experience.
  • Working knowledge of Microsoft Project

Desirable

  • Previous experience in similar role in public sector.
  • A good understanding of the health and social care environment and roles and responsibilities within it.
  • Experience in communications and stakeholder management.

Skills / Competencies

Essential

  • Clear communicator with excellent writing, report writing and presentation skills; capable of constructing and delivering clear ideas and concepts concisely and accurately for diverse audiences.
  • Evidence of success in effective project and programme management.
  • Skills for communication on complex matters and difficult situations, requiring persuasion and influence.
  • Skills for nurturing key relationships and maintaining networks.
  • Ability to analyse and interpret information, pre-empt and evaluate
  • issues, and recommend and appropriate course of action to address the issues.
  • Problem solving skills and ability to respond to sudden unexpected demands.
  • Strategic thinking ability to anticipate.
  • Attention to detail combined with the ability to extract key messages from complex analysis.
  • Independent thinker with demonstrated good judgement, problem-solving and analytical skills
  • Takes decisions on difficult and contentious issues where there may be a
  • number of courses of action.
  • Skills for supporting project management.
  • Previous experience in project management and planning.
  • Ability to engender trust and confidence and demonstrate integrity in the provision of advice and support.
  • Skills for managing projects ensuring they meet financial targets.
  • Skills for manipulating information.
  • Intermediate keyboard skills.
  • Ability to work without supervision.
  • Able to work on own initiative, organising and prioritising own and others workloads to changing and often tight deadlines.
  • An ability to maintain confidentiality and
  • trust.

Qualifications

Essential

  • Educated to degree level in relevant subject or equivalent level of experience of working at a similar level in specialist area
  • Further training or significant experience in project management, financial management or supporting change management processes.

Employer details

Employer name

Humber and North Yorkshire Integrated Care Board (857)

Address

East Riding Place

Health House

Willerby

HU10 6DT


Employer's website

https://humberandnorthyorkshire.icb.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Humber and North Yorkshire Integrated Care Board (857)

Address

East Riding Place

Health House

Willerby

HU10 6DT


Employer's website

https://humberandnorthyorkshire.icb.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Dental Commissioning Lead

Debbie Pattinson

Deborah.pattinson@nhs.net

07842418658

Details

Date posted

03 October 2023

Pay scheme

Agenda for change

Band

Band 6

Salary

£35,392 to £42,618 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

D9857-23-0086

Job locations

East Riding Place

Health House

Willerby

HU10 6DT


North Yorkshire Place

1 Grimbald Crag Court

Knaresborough

HG5 8QB


Oak House

Bramley

Rotherham

S66 1YY


Supporting documents

Privacy notice

Humber and North Yorkshire Integrated Care Board (857)'s privacy notice (opens in a new tab)