Senior Manager: PMO

Job responsibilities

Current NHS- secondoment for 18 months

Non NHS - fixed term 18 months

The main duties of the role are:

Develop the capability of the HNY Cancer Alliance programme leads

Devise and deliver training and education on best practice programme management

Devise and deliver training and education on best practice stakeholder management

Develop and train staff on the use of project management documentation

Develop and train staff to ensure compliance with the HNY Cancer Alliance governance framework

Develop a train the trainer model to ensure ongoing capability development of the team

Deliver a defined number of programme deliverables for the Awareness and Earlier Diagnosis Programme

This post will be fundamental to the effective delivery of the Alliances operational plan and supporting the delivery of national cancer ambitions across the ICS.

Roles and responsibilities:

To ensure effective delivery of pathway transformation as identified in the operational plan and aligned to wider Cancer Alliance, ICS and national priorities through robust project management.

The post holder will employ excellent communication and organisational skills to support complex pieces of work. There will be a strong emphasis on working collaboratively with all partners and building and maintaining close working relationships with clinical leads.

The post holder will play a key role in the decision-making process regarding elements of operational plan and the work plan for their programme, identifying interdependencies that might influence planning and delivery timeframes.

To co-ordinate the allocation of project resources to support the deliverables of the operational plan.

To deliver and define projects within agreed timeframes, but with an emphasis on pace, where opportunity affords.

To guide the translation of improvement priorities into tangible project objectives, outputs, and outcomes in order that the required impact is achieved.

The post holder will ensure that evaluation metrics are considered and defined from the outset of projects and co-opt the relevant function (e.g., patient engagement or business intelligence/data) to enable capture of qualitative and quantitative analysis.

The post holder will be responsible for establishing a SharePoint folder of core project documents that are compatible with those of the wider ICS and which enable rapid mobilisation of projects, effective reporting and risk management.

The post holder will guide their team and key stakeholders in the assessment and completion of Equality and Quality Impact Assessments for relevant pieces of work. This will include ensuring that a consistent approach and standard template is used to capture the assessment; and that review is coordinated through the appropriate governance channels.

The role will support the assessment, management and mitigation of risks and issues across projects, and be responsible for prompt escalation to the Deputy Managing Director in the event that project resilience and effectiveness may be compromised.

To help inform the Deputy Managing Director in budgetary decisions specifically the allocation of resource across pathway priorities and at times of operational planning. This will include monthly review of spend. Additionally, the post holder will support any procurement processes related to the projects.

Support the development of business cases that demonstrate need, relevant options, and value for money.

Support clinical, operational teams and partners to access funding to support transformation across cancer pathways, ensuring all submitted proposals have been correctly aligned to the funding process.

Maintain appropriate records regarding project spend, managing orders, invoicing and recharges - constantly striving for value for money aligned to Alliance administrative processes.

The post holder will coordinate the delivery of appropriate gateway reviews and decisions to proceed where projects may involve more than one phase/tranche. They will also be responsible for guiding effective benefits realisation and providing expert knowledge and advice regarding this.

To provide senior project support to the junior roles within the Alliance structure providing coaching and guidance as required.

Providing high level and/or complex information to pathway leads, senior clinical and managerial staff.

Support and advise locality project groups and links, as well as the overall key pathway and programme meetings and forums.

• Key relationships will include:
• Cancer Clinical Leads
• Members of the Cancer Alliances Clinical Delivery Groups
• Cancer Operational teams in all of our acute hospitals
• Cancer Lead Commissioners
• The Cancer Alliances Senior Management Team
• Members of the Cancer Alliance Oversight and Assurance Group
• Members of the Trust MDTs
• Members of the Cancer Alliance Board
• Colleagues from other Cancer Alliance networks

Skills / Competencies

Essential

• Clear communicator with excellent written and presentation skills; capable of constructing and delivering clear ideas and concepts concisely and accurately to a diverse and varied range of audiences consisting of internal and external stakeholders
• Ability to prepare and produce concise yet insightful communications for dissemination to senior stakeholders and a broad range of stakeholders as required
• Able to assimilate complex information and represent it in accessible way to a broad range of stakeholders
• Can challenge and influence others to develop a shared vision
• Develop professional working relationships at senior levels
• Ability to work across organisational boundaries with clinical teams and operations
• High level critical thinking
• Technical ability to research, analyse, develop and deliver high quality information and intelligence
• Able to understand complex issues combined with sound analytical skills
• Ability to draw qualitative and quantitative data from a wide range of sources, including national guidance, and present analysis in a clear concise manner
• Ability to analyse complex data and intelligence, assess options and draw appropriate conclusions from which to make decisions and inform stakeholders.
• Ability to analyse very complex issues where material is conflicting and drawn from multiple sources
• Demonstrable capability to act upon incomplete information, using experience to make and communicate inferences, interpretations and deductions to support decision-making
• Ability to complete and communicate audits and evaluation of complex projects for assurance and programme planning purposes
• Ability to maintain concentration for long periods whilst managing competing priorities
• Experience of analysing performance against defined metrics, strategic objectives and business plans
• Evidence of effective decision making skills, including the ability to delegate and make recommendations based on an analysis of options
• Demonstrable capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly
• Experience of setting up and implementing internal processes and procedures for application across a wider network to ensure management and oversight consistency
• Development of policies and specialist guidance and training to support the delivery of complex projects within a programme framework
• Can monitor progress against plans, escalate risks and issues as appropriate

Desirable

• Appreciation and knowledge of NHS governance processes

Qualifications

Essential

• Educated to degree level in relevant subject or equivalent level qualification or significant experience of working at a similar level in specialist area
• Sound understanding of the role of Integrated Care Systems and Cancer Alliances
• MSP or PRINCE2 qualification or equivalent
• Significant experience in managing projects that span organisational boundaries
• Evidence of professional development
• Understanding of health priorities including health inequalities and COVID recovery

Desirable

• Cancer specific qualification or experience of working in a cancer context

Experience

Essential

• Co-ordinating projects in complex and challenging environments
• Facilitating collaborative working
• Identifying and engaging key stakeholders
• Establishing and serving the governance of change and transformation
• Experience of working within a programme structure and programme and project techniques and tools
• Establishing standardised approaches across stakeholders with a diversity of views
• Analysing data and intelligence
• Writing and presenting intelligence reports to meet a varied audience
• Documentation management and knowledge sharing
• Drafting briefing papers and correspondence for executive and senior management team level
• Experience of compiling business plans
• Measuring service performance, measuring and tracking outputs and outcomes, indicators and benefits
• Developing plans for service improvements across multiple organisations
• Monitoring budgets and keeping finance records
• Experienced user of document management and collaboration platforms
• Managing and reporting risks and issues
• Worked with senior clinical colleagues to improve services

Desirable

• Demonstrable experience in a Healthcare environment
• Has an understanding of cancer services in HNY CA
• Understanding of cancer pathways and provision and the role of Clinical Delivery Groups