Job summary
We are looking for a full-time experienced Business Analyst to
join us at an exciting time for the Gloucestershire ICB. We are committed to
the need to deliver dynamic, sustainable, and resilient services.
Youll be working across a broad digital programme on a range of
projects across the Gloucestershire health and care community.
The successful candidate will have experience of Business Analysis
in a health care setting. Youll understand different technologies as well as
digital strategies and goals, backed by the ability to build relationships
across a wide range of stakeholders.
Your knowledge and expertise will support the design and delivery
of specific projects within the digital programme, interacting with patients,
clinicians, suppliers, care professionals and technical teams to design and
deliver high quality services.
Reporting to the Head of Digital Transformation, the post-holder
will be a highly skilled business analyst working with stakeholders, both
externally and internally to effectively understand, design and deliver
services. You will be highly organised, resilient, and flexible in their
approach, with excellent attention to detail and the ability to work with
varying levels of uncertainty.
As part of the wider team you will work flexibly across ICB
footprint in Gloucestershire, at home and from Shire Hall where the ICB is
based. Various flexible working options as well as secondments are considered
so please do make contact to discuss if you are interested.
Main duties of the job
The delivery of business analysis assignments to
enable our customers to achieve the best possible outcomes for their patients,
populations and staff and ensuring best value for public money.
To provide business analysis and change management
expertise to support digital transformation projects across the Gloucestershire
Integrated Care System (ICS)
To act as a facilitator of change on a multiple,
concurrent projects with any of the health and social care organisations in
Gloucestershire.
Coordinate and facilitate cross functional groups of
stakeholders and use a range of information elicitation techniques to identify,
understand, analyse, document and communicate the business requirements to
enable optimal business improvement, system design and technical solution
development.
Keep abreast of new and emerging technologies and standards to
support innovative and creative delivery of business objectives.
About us
Our NHS Gloucestershire
Integrated Care Board (NHS Gloucestershire) is responsible for planning and
buying services to meet the health needs of local people. It also
brings partners together to ensure the counties NHS provides the best possible
care. Alongside our communities, we want to improve health, improve access to
high quality care and support when needed and make Gloucestershire a better
place for the future.
NHS Gloucestershire ICB
had the best staff survey result in 2023 for proportion of staff who would
recommend it as a place to work.
More information about our organisation can be found here: NHS Gloucestershire ICB (nhsglos.nhs.uk)
Job description
Job responsibilities
The delivery of business analysis assignments to
enable our customers to achieve the best possible outcomes for their patients,
populations and staff and ensuring best value for public money.
To provide business analysis and change management
expertise to support digital transformation projects across the Gloucestershire
Integrated Care System (ICS)
To act as a facilitator of change on a multiple,
concurrent projects with any of the health and social care organisations in
Gloucestershire.
Coordinate and facilitate cross functional groups of
stakeholders and use a range of information elicitation techniques to identify,
understand, analyse, document and communicate the business requirements to
enable optimal business improvement, system design and technical solution
development.
Keep abreast of new and emerging technologies and standards to
support innovative and creative delivery of business objectives.
Job description
Job responsibilities
The delivery of business analysis assignments to
enable our customers to achieve the best possible outcomes for their patients,
populations and staff and ensuring best value for public money.
To provide business analysis and change management
expertise to support digital transformation projects across the Gloucestershire
Integrated Care System (ICS)
To act as a facilitator of change on a multiple,
concurrent projects with any of the health and social care organisations in
Gloucestershire.
Coordinate and facilitate cross functional groups of
stakeholders and use a range of information elicitation techniques to identify,
understand, analyse, document and communicate the business requirements to
enable optimal business improvement, system design and technical solution
development.
Keep abreast of new and emerging technologies and standards to
support innovative and creative delivery of business objectives.
Person Specification
Experience
Essential
- Significant demonstrable experience in business analysis or supporting change management.
Desirable
- NHS experience e.g. clinical system implementations or implementation of digital enablers.
- Knowledge or experience of waterfall and agile development environments.
- Experience of user centred design projects and programmes, including undertaking user research, developing requirements and user testing.
Skills
Essential
- Good communication and interpersonal skills
- Excellent written and verbal presentation skills.
- Communicating complex technical information easily to both technical and non-technical people.
- The ability to motivate and engage individuals and teams
- Problem solving skills and ability to respond to sudden unexpected demands.
- Must be able to prioritise own work effectively.
Qualifications
Essential
- Higher level degree, professional qualification or equivalent experience.
- Business Analysis qualification (ISEB, BCS or CBAP)
- Experience of continued professional development in specialist area.
Desirable
- PRINCE2 Practitioner.
- Agile Project Management.
Knowledge
Essential
- Demonstrable knowledge and experience of application of a range of investigative/business analysis and change management processes, tools and techniques .
- Able to facilitate meetings of mixed groups of people in order to analyse business processes and elicit business requirements.
- Demonstrable experience of process mapping.
- Demonstrable experience of detailed requirements engineering and documentation.
- Experience of preparing use case diagrams and user stories
- Must be able to provide and receive complex, sensitive or contentious information and present complex and sensitive information to project stakeholders.
- Negotiate with colleagues and customers on difficult and controversial issues.
- Experience in stakeholder analysis.
- Experience of developing user acceptance testing scripts.
- Experience of developing user interface guides.
Desirable
- Experience and knowledge of working Information Governance policies within the NHS.
- Experience of benefits analysis
- Communication skills for complex matters requiring persuasion and influence, including the ability to generate consensus in complex situations.
Person Specification
Experience
Essential
- Significant demonstrable experience in business analysis or supporting change management.
Desirable
- NHS experience e.g. clinical system implementations or implementation of digital enablers.
- Knowledge or experience of waterfall and agile development environments.
- Experience of user centred design projects and programmes, including undertaking user research, developing requirements and user testing.
Skills
Essential
- Good communication and interpersonal skills
- Excellent written and verbal presentation skills.
- Communicating complex technical information easily to both technical and non-technical people.
- The ability to motivate and engage individuals and teams
- Problem solving skills and ability to respond to sudden unexpected demands.
- Must be able to prioritise own work effectively.
Qualifications
Essential
- Higher level degree, professional qualification or equivalent experience.
- Business Analysis qualification (ISEB, BCS or CBAP)
- Experience of continued professional development in specialist area.
Desirable
- PRINCE2 Practitioner.
- Agile Project Management.
Knowledge
Essential
- Demonstrable knowledge and experience of application of a range of investigative/business analysis and change management processes, tools and techniques .
- Able to facilitate meetings of mixed groups of people in order to analyse business processes and elicit business requirements.
- Demonstrable experience of process mapping.
- Demonstrable experience of detailed requirements engineering and documentation.
- Experience of preparing use case diagrams and user stories
- Must be able to provide and receive complex, sensitive or contentious information and present complex and sensitive information to project stakeholders.
- Negotiate with colleagues and customers on difficult and controversial issues.
- Experience in stakeholder analysis.
- Experience of developing user acceptance testing scripts.
- Experience of developing user interface guides.
Desirable
- Experience and knowledge of working Information Governance policies within the NHS.
- Experience of benefits analysis
- Communication skills for complex matters requiring persuasion and influence, including the ability to generate consensus in complex situations.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
