Job summary
Summery
Gloucestershire
ICB have an exciting opportunity for a support role in our Emergency
Preparedness, Resilience and Response (EPRR) Team. The team works
collaboratively across the Integrated Care System to ensure preparedness,
response and resilient planning in line with statutory guidance, alongside
business continuity arrangements for the ICB and our commissioned provider
organisations to keep our patients and residents safe. We have a very close
relationship with our Multi-Agency stakeholders where we perform a significant
role within the Local Resilience Forum (LRF).
Main duties of the job
To
provide administrative support to EPRR staff in respect of Integrated Care
Board (ICB), Integrated Care System (ICS), Local Health Resilience Partnership
(LHRP) and Local Resilience Form (LRF) functions
To
provide pro-active management of the joint EPRR email folders, responding where
appropriate and within your remit on behalf of the Senior EPRR Manager and EPRR
Manager and highlighting those that need immediate attention.
To
support the ICS Training Officer role in the preparation of training materials
to enhance the training function.
To
be responsible for managing correspondence and documentation.
To
be responsible for the co-ordination of meetings, including drafting agendas,
collating and proof-reading reports, preparing presentations and preparing
records of meetings.
To
provide effective communications and relationships with internal and external
contacts, ensuring that messages are received and distributed from/to relevant
parties in a timely maner.
We are looking for a enthusiastic person looking with a can
do attitude and a flexible approach for the varied role in the world of
Emergency Planning Resilience and Response, this will give you experience in a
wide EPRR areas such as multiagency meetings, training and exercises.
About us
Our NHS Gloucestershire
Integrated Care Board (NHS Gloucestershire) is responsible for planning and
buying services to meet the health needs of local people. It also
brings partners together to ensure the counties NHS provides the best possible
care. Alongside our communities, we want to improve health, improve access to
high quality care and support when needed and make Gloucestershire a better
place for the future.
NHS Gloucestershire ICB
had the best staff survey result in 2023 for proportion of staff who would
recommend it as a place to work.
More information about our organisation can be found here: NHS Gloucestershire ICB (nhsglos.nhs.uk)
Job description
Job responsibilities
To provide
administrative support to EPRR staff in respect of Integrated Care Board (ICB),
Integrated Care System (ICS), Local Health Resilience Partnership (LHRP) and
Local Resilience Form (LRF) functions
To
manage diary arrangements.
To provide pro-active
management of the joint EPRR email folders, responding where appropriate and
within your remit on behalf of the Senior EPRR Manager and EPRR Manager and
highlighting those that need immediate attention.
To
be responsible for managing correspondence and documentation.
To
be responsible for the co-ordination of meetings, including drafting agendas, collating
and proof-reading reports, preparing presentations and preparing records of
meetings.
To
support the ICS Training Officer role in the preparation of training materials
to enhance the training function.
To
provide effective communications and relationships with internal and external
contacts, ensuring that messages are received and distributed from/to relevant parties in a timely manner.
The job description and person specification are
an outline of the tasks, responsibilities and outcomes required of the
role. The job holder will carry out any
other duties as may reasonably be required by their line manager.
Job description
Job responsibilities
To provide
administrative support to EPRR staff in respect of Integrated Care Board (ICB),
Integrated Care System (ICS), Local Health Resilience Partnership (LHRP) and
Local Resilience Form (LRF) functions
To
manage diary arrangements.
To provide pro-active
management of the joint EPRR email folders, responding where appropriate and
within your remit on behalf of the Senior EPRR Manager and EPRR Manager and
highlighting those that need immediate attention.
To
be responsible for managing correspondence and documentation.
To
be responsible for the co-ordination of meetings, including drafting agendas, collating
and proof-reading reports, preparing presentations and preparing records of
meetings.
To
support the ICS Training Officer role in the preparation of training materials
to enhance the training function.
To
provide effective communications and relationships with internal and external
contacts, ensuring that messages are received and distributed from/to relevant parties in a timely manner.
The job description and person specification are
an outline of the tasks, responsibilities and outcomes required of the
role. The job holder will carry out any
other duties as may reasonably be required by their line manager.
Person Specification
Qualifications
Essential
- Ability to write formal letters and correspondence.
- Competent at understanding matrix relationships, key personnel and policies and procedures.
- Ability to handle and deal with sensitive and confidential information with discrete and absolute professionalism.
- Ability to work under pressure alone and as part of a team.
- Outstanding organisational and time management skills.
- Ability to gain credibility with both internal and external stakeholders.
- Excellent verbal and written communication skills.
- Excellent interpersonal and influencing skills, including diplomacy and tact.
- Good interpersonal aptitude and ability to work with people at all levels.
- Ability to use initiative and work autonomously.
- Good presentational ability and an eye for detail.
- Aptitude for learning quickly.
- Proven ability to take the initiative and focus on customer service.
Desirable
- Proven experience of dealing competently with complex items / items of a confidential nature.
- Ability to use own initiative and make sound judgement when dealing with queries whether internal or external.
- Administrative skills including Microsoft Office Programs.
- Demonstratable record of sharing knowledge with colleagues.
Person Specification
Qualifications
Essential
- Ability to write formal letters and correspondence.
- Competent at understanding matrix relationships, key personnel and policies and procedures.
- Ability to handle and deal with sensitive and confidential information with discrete and absolute professionalism.
- Ability to work under pressure alone and as part of a team.
- Outstanding organisational and time management skills.
- Ability to gain credibility with both internal and external stakeholders.
- Excellent verbal and written communication skills.
- Excellent interpersonal and influencing skills, including diplomacy and tact.
- Good interpersonal aptitude and ability to work with people at all levels.
- Ability to use initiative and work autonomously.
- Good presentational ability and an eye for detail.
- Aptitude for learning quickly.
- Proven ability to take the initiative and focus on customer service.
Desirable
- Proven experience of dealing competently with complex items / items of a confidential nature.
- Ability to use own initiative and make sound judgement when dealing with queries whether internal or external.
- Administrative skills including Microsoft Office Programs.
- Demonstratable record of sharing knowledge with colleagues.
