Children's Case Managers

North West London Integrated Care Board

Information:

This job is now closed

Job summary

North West London Childrens Continuing Care team is looking for a forward-thinking individual to join our Children's Continuing Care Team, a registered professional who is experienced in working with children & young people who have complex physical & mental health needs.

You will join a friendly, dynamic, and experienced team to help meet the statutory responsibilities under the Children's Continuing Care National frameworks, working collaboratively with partners in Education and Social care to meet the holistic needs of children and young people.

You will assess, case manage, and support the healthcare needs of children and young people with complex health needs. A high level of assessment skills is required to establish eligibility so that we can provide an appropriate level of support to the children, young people, and their families. Good communication skills are required for this role and the ability to work as part of a team. You will manage a caseload of patients effectively to quality assure Children's Continuing Care needs of children and young people on your caseload.

Main duties of the job

In your role, alongside excellent assessment and co-ordination skills, we are looking for individuals with a strong commitment to partnership working to ensure our clients receive full care provision according to individual needs. The post holder will ensure the provision of seamless, integrated services or packages of care for individuals who meet children's continuing care criteria. Each package varies according to the health need support required and, we are looking for a professional who can think with, and support families to achieve their positive health outcomes.

Successful candidates will be joining a fast-paced team that employs the use of holistic nursing, inquisitive thinking & a focus on high quality. The nature of the role is autonomous & challenging but with the benefit of supportive colleagues.

This is a role for someone who is invested in supporting children & young people to improve their health outcomes & quality of life. We are an innovative team that likes to use new ideas to continually improve practice, working in partnership with other agencies to achieve this.

If you have experience in CAMHS/ CALDS or end-of-life care we are particularly interested in hearing from you.

Please see the attached Job Description and Person Specification for further details on the main responsibilities of the Continuing Care Case Manager role.

About us

NHS North West London Integrated Care Board (NHS NWL ICB) is a statutory body responsible for planning and allocating health and care resources to improve the lives of people in eight boroughs across North West London: Brent, Ealing, Hammersmith and Fulham, Harrow, Hillingdon, Hounslow, Royal Borough of Kensington and Chelsea and Westminster.

The local population is large and diverse, with a wide range of health and care needs that are evolving all the time. Working with our partners including Councils, NHS provider Trusts, GPs and voluntary and community organisations we plan and allocate NHS resource to deliver a wide range of services including urgent and emergency care, mental health, primary care, elective hospital services and community care.

All ICB roles work collectively to ensure our residents and patients have access to the right services when they need them as well as focusing on prevention and health promotion, supporting residents to take greater care of their own health and live longer, healthier lives.

To do this we will:

improve outcomes in population health and healthcare

reduce inequalities in health outcomes, experience, and access

enhance productivity and better value for money

support broader social and economic development within our area.

Date posted

27 September 2024

Pay scheme

Agenda for change

Band

Band 7

Salary

£51,883 to £58,544 a year includes high cost area supplements (HCAS), Outer London

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

D9807-NWL-771

Job locations

Sudbury Primary Care Centre

Watford Road

Wembley

HA0 3HG


Job description

Job responsibilities

Be the lead nurse assessor for children and young peoples continuing care (CC) with a responsibility to lead and undertake effective CC assessments and reviews of children and young people

lead and undertake case management to children and young people eligible for continuing care

Liaise with clients, families, advocates and providers in relation to children and young people eligible for continuing care

Undertake innovative work to source particular and bespoke services (including assistive technology and equipment) for children and young peoples CC to meet more challenging and non-typical needs.

Support the delivery of the ICBs statutory duties in relation to the National Framework for Children and Young Peoples Continuing Care

Play a part within the AACC clinical improvement programmes around quality, performance and service delivery for children and young peoples continuing care

Coordinating work across different organisations and stakeholders to develop innovative and bespoke solutions for children and young people eligible for continuing care

Leading hospital avoidance and discharge planning activities as this relates to children and young people eligible for continuing car

Sourcing emergency packages for children and young people eligible for continuing care, as required.

Leading communications with children and young people eligible for continuing care, their families, carers and advocates to ensure that they are at the heart of CC decision-making at every stage.

Providing ongoing oversight of service delivery for children and young people eligible for continuing care

Supporting activities related to the multi-agency team around the child (Match) forum.

Leading on relevant activities in relation to CC and Special Educational Needs and Disabilities (SEND) such as contributions to Education, Health and Care (EHC) Needs assessments as required.

Leading relevant AACC elements of the local area SEND improvement agenda as required.

The provision of expert advice around children and young peoples continuing care in support of key AACC commissioning and market development projects as required.

Lead communications with eligible clients, their families and carers on behalf of the AACC in relation to children and young peoples continuing care

Support work that helps ensure that communications and relationship-management strategies of the AACC are effective, collaborative, outcomes-focused and place the AACC at the heart of decision-making and partnership working in the ICB

Support and lead sometimes fraught and challenging communications with partners around

AACC services, including funding decisions as required.

Support and lead communications with key internal AACC partners as required including children and young peoples safeguarding, quality, commissioning, contracting, the Designated Clinical Lead for Special Educational Needs and Disabilities (SEND) and the Clinical Lead for Children and Young People.

Job description

Job responsibilities

Be the lead nurse assessor for children and young peoples continuing care (CC) with a responsibility to lead and undertake effective CC assessments and reviews of children and young people

lead and undertake case management to children and young people eligible for continuing care

Liaise with clients, families, advocates and providers in relation to children and young people eligible for continuing care

Undertake innovative work to source particular and bespoke services (including assistive technology and equipment) for children and young peoples CC to meet more challenging and non-typical needs.

Support the delivery of the ICBs statutory duties in relation to the National Framework for Children and Young Peoples Continuing Care

Play a part within the AACC clinical improvement programmes around quality, performance and service delivery for children and young peoples continuing care

Coordinating work across different organisations and stakeholders to develop innovative and bespoke solutions for children and young people eligible for continuing care

Leading hospital avoidance and discharge planning activities as this relates to children and young people eligible for continuing car

Sourcing emergency packages for children and young people eligible for continuing care, as required.

Leading communications with children and young people eligible for continuing care, their families, carers and advocates to ensure that they are at the heart of CC decision-making at every stage.

Providing ongoing oversight of service delivery for children and young people eligible for continuing care

Supporting activities related to the multi-agency team around the child (Match) forum.

Leading on relevant activities in relation to CC and Special Educational Needs and Disabilities (SEND) such as contributions to Education, Health and Care (EHC) Needs assessments as required.

Leading relevant AACC elements of the local area SEND improvement agenda as required.

The provision of expert advice around children and young peoples continuing care in support of key AACC commissioning and market development projects as required.

Lead communications with eligible clients, their families and carers on behalf of the AACC in relation to children and young peoples continuing care

Support work that helps ensure that communications and relationship-management strategies of the AACC are effective, collaborative, outcomes-focused and place the AACC at the heart of decision-making and partnership working in the ICB

Support and lead sometimes fraught and challenging communications with partners around

AACC services, including funding decisions as required.

Support and lead communications with key internal AACC partners as required including children and young peoples safeguarding, quality, commissioning, contracting, the Designated Clinical Lead for Special Educational Needs and Disabilities (SEND) and the Clinical Lead for Children and Young People.

Person Specification

Experience

Essential

  • Experience working as a nurse assessor or equivalent for continuing care /continuing healthcare (CHC)
  • Excellent knowledge of continuing care (CC) guidance, policies and decision making.
  • Experience of working with clinicians and/or within clinical settings to deliver excellent health outcomes for children and young people in care settings.
  • Experience or a strong understanding of the policies, procedures and practices employed by clinicians and social workers to assess and review eligible clients in receipt of continuing care, childrens social care and SEND.
  • Experience of working in the NHS and/or local authority at a relevant level.
  • Demonstrated experience of delivering best possible clinical outcomes for children and young people eligible for care services
  • Significant experience of effective work with children and young people patients/service users, families and carers to deliver the best possible clinical outcomes
  • Experience of chairing complex meetings across multi-disciplinary teams.
  • Experience of successfully managing disputes between organisations or with clients and their families, including through recourse to legal avenues of redress where necessary.
  • Ability to provide and receive highly complex, sensitive and contentious information, to negotiate with senior stakeholders on challenging and controversial issues, and to present complex and sensitive information to large and/or influential groups.

Qualifications

Essential

  • First degree or equivalent professional qualification or management experience or knowledge acquired through experience or training
  • Registered children and young peoples nurse on the Nursing and Midwifery Council (NMC) register
  • Evidence of continued professional development
  • A Degree supplemented by diploma level specialist training, experience, short courses Registered children and young peoples nurse on the Nursing and Midwifery Council (NMC) register
Person Specification

Experience

Essential

  • Experience working as a nurse assessor or equivalent for continuing care /continuing healthcare (CHC)
  • Excellent knowledge of continuing care (CC) guidance, policies and decision making.
  • Experience of working with clinicians and/or within clinical settings to deliver excellent health outcomes for children and young people in care settings.
  • Experience or a strong understanding of the policies, procedures and practices employed by clinicians and social workers to assess and review eligible clients in receipt of continuing care, childrens social care and SEND.
  • Experience of working in the NHS and/or local authority at a relevant level.
  • Demonstrated experience of delivering best possible clinical outcomes for children and young people eligible for care services
  • Significant experience of effective work with children and young people patients/service users, families and carers to deliver the best possible clinical outcomes
  • Experience of chairing complex meetings across multi-disciplinary teams.
  • Experience of successfully managing disputes between organisations or with clients and their families, including through recourse to legal avenues of redress where necessary.
  • Ability to provide and receive highly complex, sensitive and contentious information, to negotiate with senior stakeholders on challenging and controversial issues, and to present complex and sensitive information to large and/or influential groups.

Qualifications

Essential

  • First degree or equivalent professional qualification or management experience or knowledge acquired through experience or training
  • Registered children and young peoples nurse on the Nursing and Midwifery Council (NMC) register
  • Evidence of continued professional development
  • A Degree supplemented by diploma level specialist training, experience, short courses Registered children and young peoples nurse on the Nursing and Midwifery Council (NMC) register

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

North West London Integrated Care Board

Address

Sudbury Primary Care Centre

Watford Road

Wembley

HA0 3HG


Employer's website

https://www.nwlondonics.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

North West London Integrated Care Board

Address

Sudbury Primary Care Centre

Watford Road

Wembley

HA0 3HG


Employer's website

https://www.nwlondonics.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Sarah Evans

sarah.evans89@nhs.net

Date posted

27 September 2024

Pay scheme

Agenda for change

Band

Band 7

Salary

£51,883 to £58,544 a year includes high cost area supplements (HCAS), Outer London

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

D9807-NWL-771

Job locations

Sudbury Primary Care Centre

Watford Road

Wembley

HA0 3HG


Supporting documents

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