Job summary
The North West London ICB is looking for an experienced Business Intelligence professional to join the team to fill the Population health management intelligence lead role for Bi-Borough Borough Based Partnership (BBP) covering the boroughs of Westminster and Kensington & Chelsea. The PHM Intelligence lead is an exciting role responsible for the development and delivery of an integrated partnership service that enables the delivery of Bi-Borough BBP priorities. The post holder will be working closely with the NWL Integrated Care Board (NWL ICB) Business Intelligence team and also colleagues across the Westminster City Council, Royal Borough of Kensington & Chelsea and the public health teams to deliver the data and analytical requirements for the various workstreams that support Bi-Borough BBP priorities.
The post holder will be expected to scope, design and iterate the boroughs reporting suite and generate the intelligence/insights drawing on existing reports and engaging with BI teams that support the providers across the Westminster and Kensington & Chelsea borough.
Main duties of the job
We are looking for someone with hands-on skills that will require the candidate to
analyse complex datasets using statistical approaches
direct the production of information reports
Develop the insights and intelligence focussing on addressing inequalities
Taking a population health management approach to analytics and utilising the linked dataset to identify cohorts for interventions
develop and deliver specialised training
contribute to the implementation of complex information projects
interpret client requests and develop local Statements of Work
The post holder will be part of a dynamic business intelligence team that is dedicated and strive to improving population health using data and analytics. If you are technically sound, passionate about delivering business change through systems and data, want to be challenged, organised, hard-working, flexible and enjoy a fast paced working environment, wed like to hear from you.
Informal discussions are welcome by contacting Owen Melbourne at Owen.melbourne@nhs.net
About us
NHS North West London Integrated Care Board (NHS NWL ICB) is a statutory body responsible for planning and allocating health and care resources to improve the lives of people in eight boroughs across North West London: Brent, Ealing, Hammersmith and Fulham, Harrow, Hillingdon, Hounslow, Royal Borough of Kensington and Chelsea and Westminster.
The local population is large and diverse, with a wide range of health and care needs that are evolving all the time. Working with our partners including Councils, NHS provider Trusts, GPs and voluntary and community organisations we plan and allocate NHS resource to deliver a wide range of services including urgent and emergency care, mental health, primary care, elective hospital services and community care.
All ICB roles work collectively to ensure our residents and patients have access to the right services when they need them as well as focusing on prevention and health promotion, supporting residents to take greater care of their own health and live longer, healthier lives.
To do this we will:
improve outcomes in population health and healthcare
reduce inequalities in health outcomes, experience, and access
enhance productivity and better value for money
support broader social and economic development within our area.
Job description
Job responsibilities
The post holder is expected to develop and deliver the analytical services required for Bi-Borough borough based partnership and embed a population health management approach within the work of the partnership.
Strategic focus
Provide analytical insight to support the objective of the BBP priorities adopting a population health management approach
Assess the information needs of place-based care and delivery and ensure reporting systems meet these needs and to review these needs on a regular basis.
Advise and inform BBP director and senior leaders in the use of information in decision- making, planning, performance managing, commissioning and population health management.
Present highly complex information about projects, initiatives and services to a wide range of stakeholders in a formal setting and at board level.
Develop research which supports evidenced-based decision making and puts resident outcomes at the heart of what the partnership does
Operational focus
Co-ordinate data requirements with the data management team and ensure data required for analytics is available
Develop the analytical products in a range of different formats i.e. tableau dashboards, excel dashboards, Power BI dashboards, data and intelligence packs
To work with BI analysts to develop and deliver timely and accessible data and information that supports place-based working
To support the place-team to scope and brief effectively where ad hoc analysis is required from the BI team
To work corporately to support the Business Intelligence function
Foster good working relationships and develop a coordinated supportive approach to working with the NWL sector
To prioritise and coordinate tight and often conflicting deadlines with short-term and more involved, highly complex tasks at place and system level
Provide information and detailed advice to influence organisational policy across different areas such as Local Delivery Plans, Performance Management, Benchmarking, Service level agreement and Population health management
Responsible for the management of the development and delivery of new information systems and information flows to collect and store data, analyse and automate information reporting and presentation to support new services and different ways of working.
Management of analysis of highly complex and varied datasets, using advanced statistical techniques using Excel, Specialist statistical software including production of SPC charts, VBA and SQL programming skills.
Interpret and make judgements upon complex patient and service activity trends.
To interpret and present clear and unambiguous information to inform the functions carried out by the place-based teams
Identify and make recommendations for swift corrective action on risks, issues, conflicting priorities and dependencies,
Work with clinical colleagues and cross-functional teams to improve the way in which services are delivered
Identify key improvement areas as a result of changes in pattern, trends and understanding what the impact of possible interventions could be.
Leadership focus
Manage, motivate and inspire BI staff across the partnership, investing time in their development identifying training needs.
Provide regular team briefings on ICB data strategy and Collaboration strategies and priorities ensuring all staff know how they contribute to the business
Build effective relationships with colleagues at all levels through open communication and constructive feedback
Responsible for establishing governance, monitoring progress, managing risks and issues and ensuring business readiness for the change.
Responsible for leading a defined set of interdependent projects and associated business change activities.
Job description
Job responsibilities
The post holder is expected to develop and deliver the analytical services required for Bi-Borough borough based partnership and embed a population health management approach within the work of the partnership.
Strategic focus
Provide analytical insight to support the objective of the BBP priorities adopting a population health management approach
Assess the information needs of place-based care and delivery and ensure reporting systems meet these needs and to review these needs on a regular basis.
Advise and inform BBP director and senior leaders in the use of information in decision- making, planning, performance managing, commissioning and population health management.
Present highly complex information about projects, initiatives and services to a wide range of stakeholders in a formal setting and at board level.
Develop research which supports evidenced-based decision making and puts resident outcomes at the heart of what the partnership does
Operational focus
Co-ordinate data requirements with the data management team and ensure data required for analytics is available
Develop the analytical products in a range of different formats i.e. tableau dashboards, excel dashboards, Power BI dashboards, data and intelligence packs
To work with BI analysts to develop and deliver timely and accessible data and information that supports place-based working
To support the place-team to scope and brief effectively where ad hoc analysis is required from the BI team
To work corporately to support the Business Intelligence function
Foster good working relationships and develop a coordinated supportive approach to working with the NWL sector
To prioritise and coordinate tight and often conflicting deadlines with short-term and more involved, highly complex tasks at place and system level
Provide information and detailed advice to influence organisational policy across different areas such as Local Delivery Plans, Performance Management, Benchmarking, Service level agreement and Population health management
Responsible for the management of the development and delivery of new information systems and information flows to collect and store data, analyse and automate information reporting and presentation to support new services and different ways of working.
Management of analysis of highly complex and varied datasets, using advanced statistical techniques using Excel, Specialist statistical software including production of SPC charts, VBA and SQL programming skills.
Interpret and make judgements upon complex patient and service activity trends.
To interpret and present clear and unambiguous information to inform the functions carried out by the place-based teams
Identify and make recommendations for swift corrective action on risks, issues, conflicting priorities and dependencies,
Work with clinical colleagues and cross-functional teams to improve the way in which services are delivered
Identify key improvement areas as a result of changes in pattern, trends and understanding what the impact of possible interventions could be.
Leadership focus
Manage, motivate and inspire BI staff across the partnership, investing time in their development identifying training needs.
Provide regular team briefings on ICB data strategy and Collaboration strategies and priorities ensuring all staff know how they contribute to the business
Build effective relationships with colleagues at all levels through open communication and constructive feedback
Responsible for establishing governance, monitoring progress, managing risks and issues and ensuring business readiness for the change.
Responsible for leading a defined set of interdependent projects and associated business change activities.
Person Specification
Qualifications
Essential
- Educated to masters level or equivalent level of experience of working at a senior level in specialist area.
- Evidence of post qualifying and continuing professional development
Experience
Essential
- Extensive experience in collecting, analysing, interpreting and presenting data
- Excellent understanding of NHS data flows, data management processes and information systems
- Specialist knowledge and understanding of NHS data definitions, NHS information requirements, clinical terminology and coding systems
- Knowledge and experience of developing and implementing tableau reporting solutions
- Strong analytical approach to solving problems
- Knowledge and understanding of information governance protocols for integrated care board
- Experience of building a user friendly narrative for complex to highly complex data analysis
- Ability to carry out and direct complex analysis like demand and capacity analysis, needs analysis, geo-spatial analysis and regression analysis
- Knowledge and experience of population health management techniques and ability to identify health inequalities
- Experience of evaluating national guidance and ability to transfer this to technical deliverables for the team and protocols for non-specialist staff
- Sound understanding of current NHS business processes and clinical practice
- Ability to write SQL scripts to extract information from databases and deliver analytics as required from stakeholder
- Data manipulation skills and ability to interpret, consolidate and present trends and significance
- Ability to use segmentation and/or clustering to better understand population being modelled
Desirable
- Ability to present and communicate clearly complex statistical information to people at all levels in the organisation
Person Specification
Qualifications
Essential
- Educated to masters level or equivalent level of experience of working at a senior level in specialist area.
- Evidence of post qualifying and continuing professional development
Experience
Essential
- Extensive experience in collecting, analysing, interpreting and presenting data
- Excellent understanding of NHS data flows, data management processes and information systems
- Specialist knowledge and understanding of NHS data definitions, NHS information requirements, clinical terminology and coding systems
- Knowledge and experience of developing and implementing tableau reporting solutions
- Strong analytical approach to solving problems
- Knowledge and understanding of information governance protocols for integrated care board
- Experience of building a user friendly narrative for complex to highly complex data analysis
- Ability to carry out and direct complex analysis like demand and capacity analysis, needs analysis, geo-spatial analysis and regression analysis
- Knowledge and experience of population health management techniques and ability to identify health inequalities
- Experience of evaluating national guidance and ability to transfer this to technical deliverables for the team and protocols for non-specialist staff
- Sound understanding of current NHS business processes and clinical practice
- Ability to write SQL scripts to extract information from databases and deliver analytics as required from stakeholder
- Data manipulation skills and ability to interpret, consolidate and present trends and significance
- Ability to use segmentation and/or clustering to better understand population being modelled
Desirable
- Ability to present and communicate clearly complex statistical information to people at all levels in the organisation
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
