Job summary
NHS North West London ICB have identified an exciting opportunity for a full time permanent Brokerage Administrator position within the Continuing Healthcare Team, based across the North West London area.
The successful candidate will be responsible for supporting the administration and placement process in relation to NHS- funded healthcare placements, as well as operating and maintaining the Database used to record this information. We are seeking a motivated, enthusiastic and flexible individual who has good communication and organisational skills to work as part of a dynamic clinical and administrative team delivering effective Specialist Assessments and Placements service for NHS Continuing Healthcare
Main duties of the job
Successful candidates will need to be able to communicate effectively with a wide variety of people including care providers, patients and their families, hospital discharge co-ordinators and professional and social care staff. The suitable person must be highly professional, approachable and committed to providing an excellent service for patients and their families. Excellent interpersonal skills with an excellent telephone manner are essential. Successful candidates must be very confident and competent with IT, and capable to work under pressure, deadlines and prioritise work.
Contact Details
Informal discussions are welcome by contacting Brian Rogers, Operations Lead, by email: brian.rogers1@nhs.net
Closing Dates
Closing date for applications is: 11 August 2023
The interview will take place w/c : TBC
About us
The NW London Integrated Care System
(ICS) covers the eight boroughs of NW London and brings together all health and
care organisations working to deliver against the four core national objectives
of ICSs.
The NW London Integrated Care Board
(ICB) is the statutory NHS organisation, and employer, responsible for
developing a plan for meeting the health needs of the population, managing the
NHS budget and arranging for the provision of health services in NW London. In
NW London the ICB is known publicly as NHS NW London and is the employer for
this role.
The vision of NW London is to reduce
inequalities and achieve health outcomes on a par with the best of global
cities. To do this we will focus on population health locally and at the level
of the ICS. We will strengthen integrated Borough based provision across health
and social care in order to increase physical and mental health outcomes,
promote life expectancy, quality of life and reduce health inequalities across
the entire population of North West London.
Job description
Job responsibilities
The Continuing HealthCare Service delivers assessments and support to adults and children within NWL ICB.
The role will coordinate and support the administration of Continuing Healthcare Retrospective Claims and Appeals. This role delivers a specific support function to the ICB with regard to the challenges of the close down of the Previous Un-assessed Periods of Care (PUPoC).
Furthermore provides support for the management of Appeals which are challenges to individual Continuing Healthcare decision making. This role facilitates the administration of decision making to ensure it is robust, reducing further funding reimbursement challenges. If these challenges exceed local resolution there is a process with NHSE for an Independent Review Panel (IRP) this Administrator will support the ICB nurse representative at these panels.
We are committed to involving patients and the public in our work, including working with local residents to help us shape and co-produce services. All staff, particularly those involved in development or delivery of patient services, will be expected to engage appropriately with members of the public and stakeholders, including attending meetings and responding to queries as required.
The vision of North West London ICB is to reduce inequalities and achieve health outcomes on a par with the best of global cities. To do this we will focus on population health locally and at the level of the ICB. We will strengthen integrated Borough based provision across health and social care in order to increase physical and mental health outcomes, promote life expectancy, quality of life and reduce health inequalities across the entire population of North West London.
Job description
Job responsibilities
The Continuing HealthCare Service delivers assessments and support to adults and children within NWL ICB.
The role will coordinate and support the administration of Continuing Healthcare Retrospective Claims and Appeals. This role delivers a specific support function to the ICB with regard to the challenges of the close down of the Previous Un-assessed Periods of Care (PUPoC).
Furthermore provides support for the management of Appeals which are challenges to individual Continuing Healthcare decision making. This role facilitates the administration of decision making to ensure it is robust, reducing further funding reimbursement challenges. If these challenges exceed local resolution there is a process with NHSE for an Independent Review Panel (IRP) this Administrator will support the ICB nurse representative at these panels.
We are committed to involving patients and the public in our work, including working with local residents to help us shape and co-produce services. All staff, particularly those involved in development or delivery of patient services, will be expected to engage appropriately with members of the public and stakeholders, including attending meetings and responding to queries as required.
The vision of North West London ICB is to reduce inequalities and achieve health outcomes on a par with the best of global cities. To do this we will focus on population health locally and at the level of the ICB. We will strengthen integrated Borough based provision across health and social care in order to increase physical and mental health outcomes, promote life expectancy, quality of life and reduce health inequalities across the entire population of North West London.
Person Specification
Experience
Essential
- Relevant experience working in an organisation providing health, social, public or related services
- Proven experience working within the NHS
- Experience of a computerised Finance System
- Accuracy in ensuring invoices checked against our data base is correct and paid to providers
Desirable
- Experience in collaborating with a varied group of stakeholders
Qualifications
Essential
- Continuous Professional development
Knowledge and Skills
Essential
- Ability to communicate complex financial data and procedures to non financial staff
- Extensive Knowledge of Financial Systems and Financial controls
- Knowledge of the importance of financial coding structures to ensure that expenditure is coded to the correct place for both decision making and final account purposes
- Knowledge of Better Practice Payment Compliance requirements
Desirable
- Be up to date and widely read on innovations within the health sector that improve health gain.
- Understands the principals of financial investment to ensure sustainable development and value for money.
Person Specification
Experience
Essential
- Relevant experience working in an organisation providing health, social, public or related services
- Proven experience working within the NHS
- Experience of a computerised Finance System
- Accuracy in ensuring invoices checked against our data base is correct and paid to providers
Desirable
- Experience in collaborating with a varied group of stakeholders
Qualifications
Essential
- Continuous Professional development
Knowledge and Skills
Essential
- Ability to communicate complex financial data and procedures to non financial staff
- Extensive Knowledge of Financial Systems and Financial controls
- Knowledge of the importance of financial coding structures to ensure that expenditure is coded to the correct place for both decision making and final account purposes
- Knowledge of Better Practice Payment Compliance requirements
Desirable
- Be up to date and widely read on innovations within the health sector that improve health gain.
- Understands the principals of financial investment to ensure sustainable development and value for money.
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
