Head of Digital Transformation and Delivery

Job summary

The post-holder will develop and implement an effective digital innovation strategy to improve digital transformation delivery in the ICS, promoting innovation across the Organisation. Taking the lessons learned from the successful delivery of the Digital First Programme, the post-holder is responsible for providing overall management of digital transformation across North West London to support, develop and transform digital pathways to improve access to care and deliver better outcomes for patients and working closely with colleagues across the sector, ensuring coherent strategy.

Main duties of the job

The post holder will be responsible for

Strategic Planning:

• Develop and execute a comprehensive digital innovation and transformation strategy aligned with the ICS Digital and Data Strategy.
• Identify emerging technologies and formulate implementation plans to support integrated working.
• Review and align existing digital transformation initiatives across the ICS.

Delivery of Digitally Enabled Pathways:

• Collaborate with borough and programme teams to deliver transformation programmes and priorities.
• implement digital solutions such as online consultations, telehealth platforms, data analytics tools, and mobile applications.
• Foster a culture of innovation within the organisation.

Change Management and Technical Implementation:

• Lead change management efforts to support the implementation of digitally enabled services and tools.
• Develop and implement change management plans that prioritise user adoption.
• Establish key performance indicators (KPIs) and metrics to evaluate the effectiveness of digital initiatives.

Team Management and Stakeholder Engagement:

• Manage the NW London digital transformation and delivery team.
• Prepare and present complex information to support decision-making
• Nurture key relationships and maintain networks internally and externally.

About us

NHS North West London Integrated Care Board (NHS NWL ICB) is a statutory body responsible for planning and allocating health and care resources to improve the lives of people in eight boroughs across North West London: Brent, Ealing, Hammersmith and Fulham, Harrow, Hillingdon, Hounslow, Royal Borough of Kensington and Chelsea and Westminster.The local population is large and diverse, with a wide range of health and care needs that are evolving all the time. Working with our partners including Councils, NHSprovider Trusts, GPs and voluntary and community organisations, we plan and allocate NHS resource to deliver a wide range of services including urgent and emergency care, mental health, primary care, elective hospital services and community care.

Working for us, you can help ensure that our residents and patients have access to the right services when they need them and assist them take greater care of their own health to ensure they live longer, healthier lives.

To do this we will:improve outcomes in population health and healthcarereduce inequalities in health outcomes, experience, and accessenhance productivity and better value for moneysupport broader social and economic development within our area.We're proud of our staff and the contribution they make and are committed to developing their knowledge and skills in a supportive, inclusive, and values-led organisation.