Job summary
NHS Continuing Healthcare (NHS CHC) is a package of care for adults aged 18 or over which is arranged and funded solely by the NHS. North West London Integrated Commissioning Board (ICB) are looking for individuals to join the service in a variety of roles and bands. The NWL team has come together under a new structure and this is an exciting opportunity to join a dynamic and positive team.
North West London Integrated Care Board is looking to appoint a full time CHC Complex Clinical Assessor. The post holder will report to the CHC Complex Clinical Case Manager.
The post holder will be responsible for providing day to day case management expertise for CHC eligible patients presenting with highly complex needs and circumstances including supporting complex safeguarding situations, providing support to the Head of CHC with legal cases, such as court of protection.
Main duties of the job
We are looking for innovative, forward thinking, enthusiastic and confident nurses to be part of a skilled and dynamic team. Previous experience of working in NHS Continuing Healthcare would be an advantage and a sound level of knowledge and experience of the National Framework for NHS Continuing Healthcare is required.
The post holder will need to be an excellent communicator with sound interpersonal skills. They will need to have the ability to manage emotive and sensitive issues with tact and diplomacy, work well under pressure, negotiate with confidence, and maintain a high level of productivity. They will become part of a diverse multi-skilled team, who support each other with their own clinical knowledge to ensure the best personalised care for each individual client.The post holder will complete all aspects of NHS Continuing Healthcare and strive to improve processes and services. They will respond and report safeguarding concerns working closely with system partners. They will ensure that DoLS compliance is followed. They will need to demonstrate time management skills in managing a caseload, and working in a flexible manner within a pressurized environment.
About us
NHS North West London Integrated Care Board (NHS NWL ICB) is a statutory body responsible for planning and allocating health and care resources to improve the lives of people in eight boroughs across North West London: Brent, Ealing, Hammersmith and Fulham, Harrow, Hillingdon, Hounslow, Royal Borough of Kensington and Chelsea and Westminster.The local population is large and diverse, with a wide range of health and care needs that are evolving all the time. Working with our partners including Councils, NHSprovider Trusts, GPs and voluntary and community organisations, we plan and allocate NHS resource to deliver a wide range of services including urgent and emergency care, mental health, primary care, elective hospital services and community care.
Working for us, you can help ensure that our residents and patients have access to the right services when they need them and assist them take greater care of their own health to ensure they live longer, healthier lives.
To do this we will:improve outcomes in population health and healthcarereduce inequalities in health outcomes, experience, and accessenhance productivity and better value for moneysupport broader social and economic development within our area.We're proud of our staff and the contribution they make and are committed to developing their knowledge and skills in a supportive, inclusive, and values-led organisation.
Job description
Job responsibilities
For more information on the detailed job description and main responsibilities for this role, please read the job description and person specification document provided on this advert.
Job description
Job responsibilities
For more information on the detailed job description and main responsibilities for this role, please read the job description and person specification document provided on this advert.
Person Specification
Knowledge Training and Experience
Essential
- Relevant degree/professional qualification in Nursing (RGN, RNLD, RMN)
- Evidence of continuous professional development
- Educated to degree level or equivalent level of experience of working at a senior level in a specialist area.
- Experience of working in a complex, multi-disciplinary environment
- Experience of case management with service users who have complex health needs
- A clear knowledge and understanding of The National Framework for NHS Continuing Health Care and its application in practice
- An understanding of the Mental Capacity Act 2005 and its application
- An understanding of commissioning for complex health needs in the context of NHS Continuing Healthcare
- A good level of working knowledge of the relevant legislation and theories underpinning the provision of services to the relevant client group
- A clear knowledge and understanding of service provision available locally, regionally and nationally for the client group
- Understanding of relevant current NHS and social care market mechanisms
- Good working knowledge of adult safeguarding
- Awareness of Data Protection and confidentiality issues
- Excellent time management skills
- Ability to prioritise and to work effectively on own initiative
- Ability to work in hostile environments and deal with conflict on a regular basis
- Understanding of the commissioning/ procurement process for adult continuing health care packages
Physical Skills
Essential
- Skills for manipulating information. Intermediate keyboard skills
Equality and Diversity
Essential
- Understanding of and commitment to equality of opportunity and good working relationships
Other
Essential
- An ability to maintain confidentiality and trust
- Used to working in a busy environment
- Adaptability, flexibility and ability to cope with uncertainty and change
- Commitment to continuing professional development
- Professional calm and efficient manner
- Demonstrate a strong desire to improve performance and make a difference by focusing on goals.
- Effective organiser
Person Specification
Knowledge Training and Experience
Essential
- Relevant degree/professional qualification in Nursing (RGN, RNLD, RMN)
- Evidence of continuous professional development
- Educated to degree level or equivalent level of experience of working at a senior level in a specialist area.
- Experience of working in a complex, multi-disciplinary environment
- Experience of case management with service users who have complex health needs
- A clear knowledge and understanding of The National Framework for NHS Continuing Health Care and its application in practice
- An understanding of the Mental Capacity Act 2005 and its application
- An understanding of commissioning for complex health needs in the context of NHS Continuing Healthcare
- A good level of working knowledge of the relevant legislation and theories underpinning the provision of services to the relevant client group
- A clear knowledge and understanding of service provision available locally, regionally and nationally for the client group
- Understanding of relevant current NHS and social care market mechanisms
- Good working knowledge of adult safeguarding
- Awareness of Data Protection and confidentiality issues
- Excellent time management skills
- Ability to prioritise and to work effectively on own initiative
- Ability to work in hostile environments and deal with conflict on a regular basis
- Understanding of the commissioning/ procurement process for adult continuing health care packages
Physical Skills
Essential
- Skills for manipulating information. Intermediate keyboard skills
Equality and Diversity
Essential
- Understanding of and commitment to equality of opportunity and good working relationships
Other
Essential
- An ability to maintain confidentiality and trust
- Used to working in a busy environment
- Adaptability, flexibility and ability to cope with uncertainty and change
- Commitment to continuing professional development
- Professional calm and efficient manner
- Demonstrate a strong desire to improve performance and make a difference by focusing on goals.
- Effective organiser
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
