NHS Suffolk and North East Essex ICB

Nurse Coordinator

The closing date is 31 March 2026

Job summary

Norfolk and Suffolk ICB are offering opportunities for Registered Nurses (Adult, Mental Health or Learning Disability) to join the NHS Continuing Healthcare (CHC) team. These roles involve coordinating CHC assessments, case managing individuals eligible for CHC funding, and supporting the Discharge to Assess model. The team is supportive and forward-thinking, seeking motivated nurses keen to develop skills in a dynamic environment.

The roles include undertaking CHC assessments in homes, care homes or virtually, supporting personalised care through Personal Health Budgets, and commissioning and managing care packages or placements. Staff work across Norfolk and Suffolk with bases in Ipswich and Norwich, collaborating with local authorities, hospitals, community services, care providers and voluntary organisations to improve patient experience.

These rewarding roles offer opportunities to rotate within the team to build knowledge and expertise. A full induction and training programme is provided, along with ongoing professional development. Previous CHC experience is not essential, but applicants should have experience assessing individuals with complex needs and coordinating care.

Candidates must be strong communicators with good IT skills and able to manage sensitive situations professionally. A driving licence and access to a car are required. Full and part-time roles are available, minimum 22.5 hours per week.

Main duties of the job

Responsible for coordinating and carrying out comprehensive assessments and making eligibility recommendations using the appropriate local and national tools as defined in the guidance for NHS CHC and NHS-FNC.

To collate data and evidence from comprehensive assessments to form reports. Responsible for completion and review of person-centred, outcome-focussed care and support plans for individuals deemed eligible for NHS funding, ensuring that the agreed package of care and support meet the individuals assessed needs.

To support individuals to access Personal Health Budgets to manage their care and support.

To carry out reviews of care and support and eligibility for NHS funding where required.

To support with the local resolution process where eligibility decisions have been challenged.

To carry out Mental Capacity Assessments and make Best Interests Decisions as appropriate, in line with relevant legislation.

To support with and be involved in the process of making applications to the Court of Protection or Responsible Body for authorisation of Deprivation of Liberty, including consideration of the necessity and proportionality of proposed deprivations.

About us

The NHS Suffolk and North East Essex ICB plan and buy healthcare services for over one million people. Working within a total budget of £3.8bn per year, we serve some of the poorest and wealthiest communities in the UK.

In addition to consolidating our own resources and expertise, we are also building powerful alliances with our partners in the local government, healthcare, community and voluntary sectors. Because we know that together, we can achieve the best possible health outcomes

We are committed to providing a supportive work environment where employees are able to work to the best their abilities. We value professional development and care about health and wellbeing of our staff with many initiatives in place to make us an employer of choice and an organisation that employees are proud to be part of.

Details

Date posted

17 March 2026

Pay scheme

Agenda for change

Band

Band 6

Salary

£38,682 to £46,580 a year AfC 25/26

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

D9710-ICB487

Job locations

Endeavour House

8 Russell Road

Ipswich

Suffolk

IP1 2BX


Norfolk and Wavney

County Hall

Martineau Ln

Norwich

NR1 2DH


Job description

Job responsibilities

The job description and person specification are an outline of the tasks, responsibilities and outcomes required of the role. The job holder will carry out any other duties as may reasonably be required by their line manager.

The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the Department and the Organisation.

Job description

Job responsibilities

The job description and person specification are an outline of the tasks, responsibilities and outcomes required of the role. The job holder will carry out any other duties as may reasonably be required by their line manager.

The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the Department and the Organisation.

Person Specification

Autonomy

Essential

  • Ability to work on own initiative and organise own workload without
  • supervision working to tight and often changing timescales.

Qualifications

Essential

  • Registered Nurse (Adult, Mental Health or Learning Disability) with active NMC Registration.
  • Evidence of continuous professional development

Desirable

  • Academic or professional qualification at degree level or working towards.

Equality & Diversity

Essential

  • Understanding of and commitment to equality of opportunity and good
  • working relationships

Skills & Abilities

Essential

  • Clear communicator with excellent writing, report writing and
  • presentation skills; capable of constructing and delivering clear ideas
  • and concepts concisely and accurately for diverse audiences
  • Evidence of success in efficient and effective project and programme
  • management.
  • Skills for communication on complex matters and difficult situations,
  • requiring persuasion and influence.
  • Skills for nurturing key relationships and maintaining networks.
  • Ability to analyse and interpret information, pre-empt and evaluate
  • issues, and recommend and appropriate course of action to
  • address the issues.
  • Problem solving skills and ability to respond to sudden unexpected
  • demands
  • Strategic thinking ability to anticipate
  • Attention to detail combined with the ability to extract key messages from complex analysis Independent thinker with demonstrated good judgement, problem-solving and analytical skills
  • Skills for project management
  • Ability to engender trust and confidence and demonstrate integrity
  • in the provision of advice and support
  • Skills for managing projects ensuring they meet financial targets.
  • Skills for manipulating information.
  • Intermediate keyboard skills

Desirable

  • Takes decisions on difficult and contentious issues where they may be
  • a number of courses of action.
  • Previous experience in project management and planning

Experience & Knowledge

Essential

  • Educated to degree level in relevant subject or equivalent level of
  • experience of working at a similar level in specialist area
  • Further training or significant experience in project management,
  • financial management or supporting change management processes
  • Experience and understanding of evaluating and measuring the
  • performance of health services.
  • Experience in communications and stakeholder management
  • Intermediate knowledge of IT systems and software programmes such as Outlook, Word, Excel, Powerpoint

Desirable

  • Comprehensive knowledge of project management and/or health
  • information systems development
  • Workforce development knowledge and experience
  • Previous experience in similar role in public sector
  • A good understanding of the health and social care environment and roles and responsibilities within it

Other

Essential

  • An ability to maintain confidentiality and trust
  • Used to working in a busy environment
  • Adaptability, flexibility and ability to cope with uncertainty and change
  • Commitment to continuing professional development
  • Professional calm and efficient manner
  • Effective organiser
  • Demonstrate a strong desire to improve performance and make a
  • difference by focusing on goals.
  • May be required to travel to ICB Offices and other venues within the
  • ICB area as required
Person Specification

Autonomy

Essential

  • Ability to work on own initiative and organise own workload without
  • supervision working to tight and often changing timescales.

Qualifications

Essential

  • Registered Nurse (Adult, Mental Health or Learning Disability) with active NMC Registration.
  • Evidence of continuous professional development

Desirable

  • Academic or professional qualification at degree level or working towards.

Equality & Diversity

Essential

  • Understanding of and commitment to equality of opportunity and good
  • working relationships

Skills & Abilities

Essential

  • Clear communicator with excellent writing, report writing and
  • presentation skills; capable of constructing and delivering clear ideas
  • and concepts concisely and accurately for diverse audiences
  • Evidence of success in efficient and effective project and programme
  • management.
  • Skills for communication on complex matters and difficult situations,
  • requiring persuasion and influence.
  • Skills for nurturing key relationships and maintaining networks.
  • Ability to analyse and interpret information, pre-empt and evaluate
  • issues, and recommend and appropriate course of action to
  • address the issues.
  • Problem solving skills and ability to respond to sudden unexpected
  • demands
  • Strategic thinking ability to anticipate
  • Attention to detail combined with the ability to extract key messages from complex analysis Independent thinker with demonstrated good judgement, problem-solving and analytical skills
  • Skills for project management
  • Ability to engender trust and confidence and demonstrate integrity
  • in the provision of advice and support
  • Skills for managing projects ensuring they meet financial targets.
  • Skills for manipulating information.
  • Intermediate keyboard skills

Desirable

  • Takes decisions on difficult and contentious issues where they may be
  • a number of courses of action.
  • Previous experience in project management and planning

Experience & Knowledge

Essential

  • Educated to degree level in relevant subject or equivalent level of
  • experience of working at a similar level in specialist area
  • Further training or significant experience in project management,
  • financial management or supporting change management processes
  • Experience and understanding of evaluating and measuring the
  • performance of health services.
  • Experience in communications and stakeholder management
  • Intermediate knowledge of IT systems and software programmes such as Outlook, Word, Excel, Powerpoint

Desirable

  • Comprehensive knowledge of project management and/or health
  • information systems development
  • Workforce development knowledge and experience
  • Previous experience in similar role in public sector
  • A good understanding of the health and social care environment and roles and responsibilities within it

Other

Essential

  • An ability to maintain confidentiality and trust
  • Used to working in a busy environment
  • Adaptability, flexibility and ability to cope with uncertainty and change
  • Commitment to continuing professional development
  • Professional calm and efficient manner
  • Effective organiser
  • Demonstrate a strong desire to improve performance and make a
  • difference by focusing on goals.
  • May be required to travel to ICB Offices and other venues within the
  • ICB area as required

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

NHS Suffolk and North East Essex ICB

Address

Endeavour House

8 Russell Road

Ipswich

Suffolk

IP1 2BX


Employer's website

https://suffolkandnortheastessex.icb.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

NHS Suffolk and North East Essex ICB

Address

Endeavour House

8 Russell Road

Ipswich

Suffolk

IP1 2BX


Employer's website

https://suffolkandnortheastessex.icb.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Melanie Webster

melanie.webster@snee.nhs.uk

Details

Date posted

17 March 2026

Pay scheme

Agenda for change

Band

Band 6

Salary

£38,682 to £46,580 a year AfC 25/26

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

D9710-ICB487

Job locations

Endeavour House

8 Russell Road

Ipswich

Suffolk

IP1 2BX


Norfolk and Wavney

County Hall

Martineau Ln

Norwich

NR1 2DH


Supporting documents

Privacy notice

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