NHS Suffolk and North East Essex ICB

Child Death Review Administrator

The closing date is 12 March 2026

Job summary

**Internal to Norfolk and Suffolk ICB staff only**

An exciting opportunity has arisen in the newly joined Norfolk & Suffolk Child Death Review Team for a new member to join our existing team. This is a substantive post in a team who will be moving from SNEE ICB and Norfolk and Waveney ICB ( Norfolk and Suffolk ICB), this team will transfer to a provider in the future.

The post holder will be expected to support the Child Death Review team in all relevant business support. This position will have communication with bereaved families as well as colleagues from different agencies.

Due to the nature of the work, evidence of clear effective communication skills and excellent IT skills are essential. Communication is across a wide range of multidisciplinary teams including medical and nursing, teams in hospital, childrens community teams, primary care, police, coronial service, social services, education, housing, and the voluntary sector.

Please contact Anne-Marie Freeman (Lead Child Death review Nurse) anne-marie.freeman1@nhs.net or Cindie Dunkling ( Designated Nurse Safeguarding Children) cindie.dunkling@snee.nhs.uk if you would like to discuss this role further or have any questions.

Main duties of the job

To provide efficient and confidential administrative support to the Child Death Review Team.

To work as part of the wider safeguarding team across Norfolk and Suffolk. Please note the team will be moving to a provider from the ICB in the future.

Take accurate notes and minutes at Child Death Review and other meetings as required.

To provide efficient and confidential administrative support regarding enquiries from staff, patients, and clinicians.

To co-ordinate diary events and arrange meetings including room bookings, sending invitations, agendas and associated paperwork and presentations for all meetings as required.

Ensure administration work and correspondence is promptly dealt with, being aware of sensitive and contentious issues and information. Monitor the progress of any action and deadlines to be met. This will include liaising with managers, system partners, clinicians, investigating officer, reviewers, and partner agencies.

To establish and maintain office systems and administrative procedures to achieve high standards of clerical services within the team.

To maintain effective communication and working relationships within the ICB, Social Care and partner agencies to promote effective joint working.

To receive, screen and sort incoming post, dealing with correspondence on the Child Death Review Team, including summarising information and advising on priorities course of action.

About us

The NHS Suffolk and North-East Essex Integrated Care Board (ICB) plans and buys healthcare services for our population. This function is commonly referred to as commissioning. To do this, we work within a budget of around £2.7 billion, which is set by NHS England, and work closely with local government and the NHS providers in our area. Our performance is judged by how well our local health and care system as a whole is working, including the health outcomes of our communities.

The ICB has delegated some authority to the three health and wellbeing alliances that operate in Suffolk and North-East Essex to act on its behalf. This is to ensure that the needs of smaller, local areas are addressed.

The ICB remains accountable for all of its functions, including those it has delegated. Local residents have a big role to play in the operation of the ICB. We rely on the experiences and perspectives of our communities to help shape our decision-making.

Details

Date posted

26 February 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year AfC 25/26

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

D9710-ICB483

Job locations

Endeavour House

8 Russell Road

Ipswich

Suffolk

IP1 2BX


Job description

Job responsibilities

The job description and person specification are an outline of the tasks, responsibilities and outcomes required of the role. The job holder will carry out any other duties as may reasonably be required by their line manager.

The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the Department and the Organisation.

Job description

Job responsibilities

The job description and person specification are an outline of the tasks, responsibilities and outcomes required of the role. The job holder will carry out any other duties as may reasonably be required by their line manager.

The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the Department and the Organisation.

Person Specification

Skills & Abilities

Essential

  • Clear communicator with excellent writing, data entry and presentation skills: capable of constructing and delivering clear information/ instructions to staff and service users.
  • Ability to work under pressure in a busy working environment and able to multi-task
  • Effective team working

Desirable

  • Minute taking

Experience

Essential

  • Significant administrative/ secretarial experience including initiating and maintaining office systems.
  • Demonstrable experience in dealing with the public and dealing with sensitive and confidential information.
  • Intermediate knowledge of IT systems and software programmes such as Outlook, Word, Excel, Powerpoint and Access.
  • Understanding of Confidentiality and Data Protection Act.
  • Knowledge of NHS issues

Qualifications

Essential

  • Educated to NVQ 3 level/ NVQ 4 level in a relevant subject or equivalent level of qualification or significant equivalent previous proven experience.

Personal Attributes

Essential

  • Ability to work without supervision
  • Able to work on own initiative, organising and prioritising own and others workloads to changing and often tight deadlines
  • Flexible and adaptable
  • Professional, calm, and efficient manner

Other

Essential

  • An ability to maintain confidentiality and trust
  • Professional, calm and efficient manner
  • Commitment to continuing professional development
  • Positive and flexible approach to work
  • May be required to travel to ICB Offices and other venues within the ICB area as required
Person Specification

Skills & Abilities

Essential

  • Clear communicator with excellent writing, data entry and presentation skills: capable of constructing and delivering clear information/ instructions to staff and service users.
  • Ability to work under pressure in a busy working environment and able to multi-task
  • Effective team working

Desirable

  • Minute taking

Experience

Essential

  • Significant administrative/ secretarial experience including initiating and maintaining office systems.
  • Demonstrable experience in dealing with the public and dealing with sensitive and confidential information.
  • Intermediate knowledge of IT systems and software programmes such as Outlook, Word, Excel, Powerpoint and Access.
  • Understanding of Confidentiality and Data Protection Act.
  • Knowledge of NHS issues

Qualifications

Essential

  • Educated to NVQ 3 level/ NVQ 4 level in a relevant subject or equivalent level of qualification or significant equivalent previous proven experience.

Personal Attributes

Essential

  • Ability to work without supervision
  • Able to work on own initiative, organising and prioritising own and others workloads to changing and often tight deadlines
  • Flexible and adaptable
  • Professional, calm, and efficient manner

Other

Essential

  • An ability to maintain confidentiality and trust
  • Professional, calm and efficient manner
  • Commitment to continuing professional development
  • Positive and flexible approach to work
  • May be required to travel to ICB Offices and other venues within the ICB area as required

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

NHS Suffolk and North East Essex ICB

Address

Endeavour House

8 Russell Road

Ipswich

Suffolk

IP1 2BX


Employer's website

https://suffolkandnortheastessex.icb.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

NHS Suffolk and North East Essex ICB

Address

Endeavour House

8 Russell Road

Ipswich

Suffolk

IP1 2BX


Employer's website

https://suffolkandnortheastessex.icb.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Details

Date posted

26 February 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year AfC 25/26

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

D9710-ICB483

Job locations

Endeavour House

8 Russell Road

Ipswich

Suffolk

IP1 2BX


Supporting documents

Privacy notice

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