Job summary
Internal SNEE ICB applications only
We are seeking a dynamic
and strategic Head of Medical Directorate Operations to lead the operations of
our Medical Directorate, driving clinical transformation and delivering
high-quality, person-centred care across our Integrated Care System (ICS). This
pivotal role combines operational excellence with innovation, ensuring the
effective delivery of the ICS Personalised Care Programme and fostering
collaboration across the Transformation Directorate, Alliance teams, and the
Integrated Care Partnership (ICP).
We are looking
for the Head of Medical Directorate Operations, 1.0 WTE, Fixed-term Until
September 2025.
Sometimes the best
candidates need us to make reasonable adjustments to get the best out of them.
If you need to work flexibly, if your interview style is unique to you, or if
you feel as if youve struggled to get your skills noticed, please read on we
want to work with the most talented individuals and recognise that this means
we must take YOU into account. Applications on a job share basis or other
flexible offers will be supported.
So, if this sounds like you, please do not hesitate to apply.
Main duties of the job
- In-depth professional knowledge in financial management, performance management, information systems, staff management, quality improvement acquired through training and experience over extended period.
- Responsible for strategic and operational management for a major area of activity, for example, an operational or geographical division or specialist management unit
- Responsible for compiling business plan, developing strategy for area of activity, ensuring implementation and that performance targets, strategic objectives are met; contributes to corporate policies and strategy.
- Responsible for staff and budgetary management.
- Budget holder; budget setting for several services
- Holds budgets for medical directorate; monitors budgets, responsible for overall budget setting for medical directorate
About us
The NHS Suffolk and North-East Essex Integrated Care Board
(ICB) plans and buys healthcare services for our population. This function is
commonly referred to as commissioning.
To do this, we work within a budget of around
£1.5 billion, which is set by NHS England, and work closely with local
government and the NHS providers in our area. Our performance is judged by how
well our local health and care system as a whole is working, including the
health outcomes of our communities.
The ICB has delegated some authority to the three
health and wellbeing alliances that operate in Suffolk and North-East Essex to
act on its behalf. This is to ensure that the needs of smaller, local areas are
addressed.
The ICB remains accountable for all of its functions, including
those it has delegated.
Local residents have a big role to play in the
operation of the ICB. We rely on the experiences and perspectives of our
communities to help shape our decision-making.
Job description
Job responsibilities
The job description and person specification are an outline of the tasks, responsibilities and outcomes required of the role. The job holder will carry out any other duties as may reasonably be required by their line manager.
The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the Department and the Organisation.
Job description
Job responsibilities
The job description and person specification are an outline of the tasks, responsibilities and outcomes required of the role. The job holder will carry out any other duties as may reasonably be required by their line manager.
The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the Department and the Organisation.
Person Specification
Skills
Essential
- Provide and receive highly complex, sensitive and contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups.
- Persuade board and senior managers of the respective merits of different options, innovation and new market opportunities.
- Negotiate on difficult and very complex and detailed issues.
- Problem solving skills and ability to respond to sudden unexpected demands.
- Ability to analyse complex facts and situations and develop a range of options.
- Takes decisions on difficult and contentious issues where there may be a number of courses of action.
- Strategic thinking ability to anticipate and resolve problems before they arise.
- Plans and organises a broad range of complex activities, formulating and adjusting plans to reflect changing circumstances.
- Inputs to strategic plans across NHS and within the specific teams.
- Works with Stakeholders to develop performance improvement plans and to develop plans for innovation.
- Good use of available information sources to enable efficient and effective planning
- Ability to work under pressure and to tight and often changing deadlines
- Skills for direct line management and job management.
- Skills for delivering results through managing through others and using a range of levers in the absence of direct line management responsibility.
- Skills for managing relationships with a range of different stakeholders.
- Working knowledge of Microsoft Office with intermediate keyboard skills.
- Manages team within the constraints of NHS strategic plan.
- Ability to work on own initiative and organise workload, allocating work as necessary.
- Ability to make decisions autonomously, when required, on difficult issues.
Desirable
- Ability to carry out procurements for highly detailed, high value contracts that require analysis, comparison and assessment.
Knowledge, Training and Experience
Essential
- Educated to masters level or equivalent level of experience of working at a senior level in NHS, local authority, or equivalent.
- Evidence of post qualifying and continuing professional development
- Must have an understanding of the background to and aims of current healthcare policy and appreciate the implications of this on engagement
- Should have an appreciation of the relationship between the Department of Health, NHS England and individual provider and commissioning organisations
- Understanding of quality improvement methods
Desirable
- Experience of using quality improvement to transform clinical services
Other
Essential
- Team working skills
- Self-motivated
- Ability to move between details and the bigger picture.
- Demonstrates honesty and integrity and promotes organisational values.
- Embrace change, viewing it as an opportunity to learn and develop
Financial and Physical Resources
Essential
- Previously responsible for a budget, involved in budget setting and working knowledge of financial processes.
Equality & Diversity
Essential
- Demonstrates knowledge and understanding of equality of opportunity and diversity taking into account and being aware of how individual actions contribute to and make a difference to
- the equality agenda.
- Ensures staff for whom the post holder has line management responsibility.
- Demonstrates knowledge and understanding of equality of opportunity and diversity.
Person Specification
Skills
Essential
- Provide and receive highly complex, sensitive and contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups.
- Persuade board and senior managers of the respective merits of different options, innovation and new market opportunities.
- Negotiate on difficult and very complex and detailed issues.
- Problem solving skills and ability to respond to sudden unexpected demands.
- Ability to analyse complex facts and situations and develop a range of options.
- Takes decisions on difficult and contentious issues where there may be a number of courses of action.
- Strategic thinking ability to anticipate and resolve problems before they arise.
- Plans and organises a broad range of complex activities, formulating and adjusting plans to reflect changing circumstances.
- Inputs to strategic plans across NHS and within the specific teams.
- Works with Stakeholders to develop performance improvement plans and to develop plans for innovation.
- Good use of available information sources to enable efficient and effective planning
- Ability to work under pressure and to tight and often changing deadlines
- Skills for direct line management and job management.
- Skills for delivering results through managing through others and using a range of levers in the absence of direct line management responsibility.
- Skills for managing relationships with a range of different stakeholders.
- Working knowledge of Microsoft Office with intermediate keyboard skills.
- Manages team within the constraints of NHS strategic plan.
- Ability to work on own initiative and organise workload, allocating work as necessary.
- Ability to make decisions autonomously, when required, on difficult issues.
Desirable
- Ability to carry out procurements for highly detailed, high value contracts that require analysis, comparison and assessment.
Knowledge, Training and Experience
Essential
- Educated to masters level or equivalent level of experience of working at a senior level in NHS, local authority, or equivalent.
- Evidence of post qualifying and continuing professional development
- Must have an understanding of the background to and aims of current healthcare policy and appreciate the implications of this on engagement
- Should have an appreciation of the relationship between the Department of Health, NHS England and individual provider and commissioning organisations
- Understanding of quality improvement methods
Desirable
- Experience of using quality improvement to transform clinical services
Other
Essential
- Team working skills
- Self-motivated
- Ability to move between details and the bigger picture.
- Demonstrates honesty and integrity and promotes organisational values.
- Embrace change, viewing it as an opportunity to learn and develop
Financial and Physical Resources
Essential
- Previously responsible for a budget, involved in budget setting and working knowledge of financial processes.
Equality & Diversity
Essential
- Demonstrates knowledge and understanding of equality of opportunity and diversity taking into account and being aware of how individual actions contribute to and make a difference to
- the equality agenda.
- Ensures staff for whom the post holder has line management responsibility.
- Demonstrates knowledge and understanding of equality of opportunity and diversity.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
