Job summary
Are you someone with excellent organisational skills who is
passionate about supporting the population of Colchester and Tendring? We have an
exciting opportunity here at the north east Essex Health & Wellbeing
Alliance, which could be of interest to you.
The North East Essex Health and Wellbeing Alliance are
looking for an organised and creative individual to join their team. The post
holder will work closely with Integrated Care Managers, Officers and Directors
to deliver integrated care programmes, work collaboratively with local partners,
to address our key priorities.
You will need to be highly organised, practical, reliable
and efficient and have a flexible approach to the role; working on your own
initiative as well as working effectively as part of the wider Alliance team.
Duties will include proactive forward planning, fielding emails and telephone
calls, management of complex calendars, meeting management (agenda setting,
distribution of paperwork according to an established timetable, high quality
minute taking and follow-up of actions). You will also be required to communicate
well and maintain effective working relationships with a wide range of
stakeholders and colleagues.
Main duties of the job
Provide administrative and secretarial
support as required.
Receive and deal
with incoming telephone calls, taking messages or relaying information as
required.
Take accurate notes and minutes at formal
meetings (both internal and external to the ICB) as required, presenting the
minutes in a professional format to given timescales.
Work flexibly, providing annual leave/sickness
cover for other teams as required.
Support
the team in the achievement of objectives and monthly reporting.
Provide
admin and clerical support as required at committee and executive group
meetings.
About us
The NHS Suffolk and North-East Essex Integrated Care Board
(ICB) plans and buys healthcare services for our population. This function is
commonly referred to as commissioning.
To do this, we work within a budget of around
£1.5 billion, which is set by NHS England, and work closely with local
government and the NHS providers in our area. Our performance is judged by how
well our local health and care system as a whole is working, including the
health outcomes of our communities.
The ICB has delegated some authority to the three
health and wellbeing alliances that operate in Suffolk and North-East Essex to
act on its behalf. This is to ensure that the needs of smaller, local areas are
addressed. The ICB remains accountable for all of its functions, including
those it has delegated.
Local residents have a big role to play in the
operation of the ICB. We rely on the experiences and perspectives of our
communities to help shape our decision-making.
Job description
Job responsibilities
The job description and person specification are an outline of the tasks, responsibilities and outcomes required of the role. The job holder will carry out any other duties as may reasonably be required by their line manager.
The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the Department and the Organisation.
Job description
Job responsibilities
The job description and person specification are an outline of the tasks, responsibilities and outcomes required of the role. The job holder will carry out any other duties as may reasonably be required by their line manager.
The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the Department and the Organisation.
Person Specification
Experience
Essential
- Previous administrative experience
- Experience in successfully carrying out a range of administrative procedures, including typing, data input, organising meetings and preparing agendas
- Experience of establishing office systems
- Experience of working within a diverse and challenging environment, where priorities change and adjustment to working practices are made
- Minute taking
Desirable
- Administrative experience within the NHS
Qualifications
Essential
- 5 GCSE at A-C including Maths and English or equivalent
- NVQ 3 in administration or similar qualification
Desirable
- A-Levels
- ECDL
- RSA II/III
- Excel training
Knowledge
Essential
- Good understanding / working knowledge of full range of administrative systems (paper and IT)
Desirable
- The workings of the ICB and North East Essex Alliance
- HR processes such as sickness absence recording / recruitment etc.
Skills
Essential
- Proven organisation and planning skills
- Good communication and interpersonal skills, both verbal and written
- Ability to work flexibly
- and under pressure
- Ability to work to own initiative
- Ability to influence and negotiate with team over priority of work
- Accuracy and attention to detail
- Ability to relate to all levels of the organisation and to liaise successfully with the public and members of other organisations
- Ability to deal with difficult customers in a tactful and professional manner
- Experience of using Microsoft Office software, including Word, Excel, PowerPoint, MS Teams, SharePoint and Outlook
- Ability to maintain concentration on complex tasks in a busy working environment
Other
Essential
- Well-developed listening skills
- Good time management, meeting deadlines
- Good team player
- Flexibility to travel to meetings and events on an ad-hoc basis
- Commitment to providing a high quality administrative service
- Commitment to providing a positive representation of the values of the CCG
- Self-motivated
- Reliable
Person Specification
Experience
Essential
- Previous administrative experience
- Experience in successfully carrying out a range of administrative procedures, including typing, data input, organising meetings and preparing agendas
- Experience of establishing office systems
- Experience of working within a diverse and challenging environment, where priorities change and adjustment to working practices are made
- Minute taking
Desirable
- Administrative experience within the NHS
Qualifications
Essential
- 5 GCSE at A-C including Maths and English or equivalent
- NVQ 3 in administration or similar qualification
Desirable
- A-Levels
- ECDL
- RSA II/III
- Excel training
Knowledge
Essential
- Good understanding / working knowledge of full range of administrative systems (paper and IT)
Desirable
- The workings of the ICB and North East Essex Alliance
- HR processes such as sickness absence recording / recruitment etc.
Skills
Essential
- Proven organisation and planning skills
- Good communication and interpersonal skills, both verbal and written
- Ability to work flexibly
- and under pressure
- Ability to work to own initiative
- Ability to influence and negotiate with team over priority of work
- Accuracy and attention to detail
- Ability to relate to all levels of the organisation and to liaise successfully with the public and members of other organisations
- Ability to deal with difficult customers in a tactful and professional manner
- Experience of using Microsoft Office software, including Word, Excel, PowerPoint, MS Teams, SharePoint and Outlook
- Ability to maintain concentration on complex tasks in a busy working environment
Other
Essential
- Well-developed listening skills
- Good time management, meeting deadlines
- Good team player
- Flexibility to travel to meetings and events on an ad-hoc basis
- Commitment to providing a high quality administrative service
- Commitment to providing a positive representation of the values of the CCG
- Self-motivated
- Reliable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
