Job summary
An exciting opportunity has arisen for a Band 3
Health research officer to join us within the MASH Health Team. We are offering
a 37.5-hour a week substantive contract.
The Suffolk MASH makes decisions about next steps
when a concern is raised about a child or adult who is reported to be at risk
of harm, abuse, or neglect. It is based in Ipswich. Suffolk MASH is Multi-
agency with Health being one of the teams.
Suffolk MASH receives and processes all
safeguarding referrals of children and adults at risk of harm and abuse.
We are looking for an
experienced motivated and adaptable administrative professional to offer administrative
support services to MASH Health and the wider health community.
The successful candidate would contribute to an
efficient, effective Multi Agency Safeguarding Hub, supporting the MASH health
team and other professionals in
undertaking their responsibilities.
The successful candidate will be exposed to reading
some distressing material, being able to recognize your own reactions and gaining
support from the team is vital.
The successful candidate would be joining a team of
experienced Health Research Officers.
The successful candidate would
require strong proven IT skills. Prior knowledge of Liquid Logic and/or Systm 1
would be an advantage.
If you would like to discuss this position, please contact
Liz Hogg: 01473 770 115
/ 01473 770380
Tracey Welham: 01473 770177 / 01473 770380
Main duties of the job
The MASH health team provides health research and contribution to
strategy discussion meetings to determine outcomes for children and adults with
care and support needs where there are safeguarding concerns. The MASH
safeguarding health research officer is a key role to support the daily work of
the team. Several key dimensions of the role include:
The MASH administrator is the first
point of contact for multiagency partners to the MASH Health Team. They will
manage the MASH Health Teams email inbox and work tray, in doing to
co-ordinating the referrals into the team and the daily flow and delegation of
work.
To understand and adhere to MASH
Health systems processes.
To input data onto Excel spreadsheets
to capture MASH Health activity for reporting and quality assurance purposes.
The post holder will be prepared to
answer/reply to queries relating to health records, either by email, telephone
or in person.
Be able to receive and read
distressing information relating to abuse, domestic abuse, and crime.
Participate in reflective
safeguarding supervision.
About us
The NHS Suffolk and North-East Essex Integrated Care Board
(ICB) plans and buys healthcare services for our population. This function is
commonly referred to as commissioning.
To do this, we work within a budget of around
£1.5 billion, which is set by NHS England, and work closely with local
government and the NHS providers in our area. Our performance is judged by how
well our local health and care system as a whole is working, including the
health outcomes of our communities.
The ICB has delegated some authority to the three
health and wellbeing alliances that operate in Suffolk and North-East Essex to
act on its behalf. This is to ensure that the needs of smaller, local areas are
addressed.
The ICB remains accountable for all of its functions, including
those it has delegated.
Local residents have a big role to play in the
operation of the ICB. We rely on the experiences and perspectives of our
communities to help shape our decision-making.
Job description
Job responsibilities
The job description and person specification are an outline of the tasks, responsibilities and outcomes required of the role. The job holder will carry out any other duties as may reasonably be required by their line manager.
The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the Department and the Organisation.
Job description
Job responsibilities
The job description and person specification are an outline of the tasks, responsibilities and outcomes required of the role. The job holder will carry out any other duties as may reasonably be required by their line manager.
The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the Department and the Organisation.
Person Specification
Qualifications
Essential
- Educated to NVQ 3 / RSA 3 level in a relevant subject or equivalent level of qualification or significant equivalent previous proven experience. Plus relevant practical experience.
Equality and Diversity
Essential
- Understanding of and commitment to equality of opportunity and good working relationships.
Other
Essential
- Understanding of and commitment to equality of opportunity and good working relationships.
- An ability to maintain confidentiality and trust.
- Commitment to continuing personal development
- Flexible approach to work.
- Ability to work effectively as part of a team.
- Professional, calm and efficient manner
Experience
Essential
- Evidence of continuous professional development that includes safeguarding children and/ or adults training.
- Significant administrative/secretarial experience including initiating and maintaining office systems.
- Demonstrable experience in dealing with the public and dealing with sensitive and confidential information.
- Implementing and maintaining manual and electronic filing systems.
- Experience of working in a in a health care environment.
- Arranging meetings and diary managements.
- Experience of organising a number of different tasks at one time;
- Experience of solving problems and creating new systems to meet required specification
- Intermediate knowledge of IT systems and software programmes such as Liquid Logic, System 1, Outlook, Word, Excel, Powerpoint and Access.
Desirable
- Experience of working in a Multi-Agency Safeguarding Hub
Communication Skills
Essential
- Clear communicator with excellent writing, data entry and presentation skills: capable of constructing and delivering clear information/ instructions to staff and service users
- Exercise personal judgement when dealing with a range of factors / issues that may involve managers, colleagues, stakeholders and service users.
Autonomy
Essential
- Able to work on own initiative, organising and prioritising own workload to set deadlines.
- Ability to work under pressure in a busy working environment and able to multi-task
- Note taking and transcribing minutes.
Person Specification
Qualifications
Essential
- Educated to NVQ 3 / RSA 3 level in a relevant subject or equivalent level of qualification or significant equivalent previous proven experience. Plus relevant practical experience.
Equality and Diversity
Essential
- Understanding of and commitment to equality of opportunity and good working relationships.
Other
Essential
- Understanding of and commitment to equality of opportunity and good working relationships.
- An ability to maintain confidentiality and trust.
- Commitment to continuing personal development
- Flexible approach to work.
- Ability to work effectively as part of a team.
- Professional, calm and efficient manner
Experience
Essential
- Evidence of continuous professional development that includes safeguarding children and/ or adults training.
- Significant administrative/secretarial experience including initiating and maintaining office systems.
- Demonstrable experience in dealing with the public and dealing with sensitive and confidential information.
- Implementing and maintaining manual and electronic filing systems.
- Experience of working in a in a health care environment.
- Arranging meetings and diary managements.
- Experience of organising a number of different tasks at one time;
- Experience of solving problems and creating new systems to meet required specification
- Intermediate knowledge of IT systems and software programmes such as Liquid Logic, System 1, Outlook, Word, Excel, Powerpoint and Access.
Desirable
- Experience of working in a Multi-Agency Safeguarding Hub
Communication Skills
Essential
- Clear communicator with excellent writing, data entry and presentation skills: capable of constructing and delivering clear information/ instructions to staff and service users
- Exercise personal judgement when dealing with a range of factors / issues that may involve managers, colleagues, stakeholders and service users.
Autonomy
Essential
- Able to work on own initiative, organising and prioritising own workload to set deadlines.
- Ability to work under pressure in a busy working environment and able to multi-task
- Note taking and transcribing minutes.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
