Job summary
The Head of Alliance Programme Management & Operations
leads on the overall coordination of strategic programmes relating to the
alliance delivery plan and ensures that day to day operational management
processes are designed, implemented and adhered to relating to the governance
of key meetings and reporting for assurance purposes on these deliverables.
The role requires an exemplary programme management
background and the ability to multi-task numerous conflicting deadlines whilst
establishing strong working relationship with all key stakeholders in order to
work in partnership with a wide range of alliance partners on complex and
sensitive programmes.
The IES Alliance is a collaboration of organisations
dedicated to improving the health and wellbeing of our local populations in
Ipswich and East Suffolk. We are all committed to working together in a
more joined up way in the best interests of the people we serve. It is
the forum for primary and community service commissioning as well as the
delivery of the whole place-based strategy. We are moving away from
traditional commissioning models to a population health-based approach with ever
greater integration of health and local authority services and greater parity
between physical and mental health.
Main duties of the job
- To coordinate across the IES Alliance for the annual strategic planning process in terms of developing Alliance wide and ICB specific strategic and operational plans. This includes ensuring that the details within the NHS Long Term Plan and the Suffolk and North East Essex (SNEE) Strategic Plan, The Joint Forward Plan (JFP) and Commissioning Intentions are aligned and being delivered.
- To support the Alliance to articulate its vision and deliver its strategy through provision of a robust responsive programme management infrastructure, developing automated links/feeds where possible.
- To ensure all governance processes are in place and are efficient and effective, taking responsibility for the planning, monitoring, risk management, review, and reporting functions such as preparation of an annual delivery plan and working with ICB, ICS and Alliance colleagues.
- To ensure that the Alliance Committee, Executive Delivery Group (EDG) and Alliance MDT forward planning is developed in response to local, ICB and national needs and opportunities and to work seamlessly with all Alliance partners and lead on the operational aspects and the programme management function supporting these meetings- developing automated processes where possible with a view to write once and publish everywhere.
About us
The NHS Suffolk and North-East Essex Integrated Care Board
(ICB) plans and buys healthcare services for our population. This function is
commonly referred to as commissioning.
To do this, we work within a budget of around
£1.5 billion, which is set by NHS England, and work closely with local
government and the NHS providers in our area. Our performance is judged by how
well our local health and care system as a whole is working, including the
health outcomes of our communities.
The ICB has delegated some authority to the three
health and wellbeing alliances that operate in Suffolk and North-East Essex to
act on its behalf. This is to ensure that the needs of smaller, local areas are
addressed.
The ICB remains accountable for all of its functions, including
those it has delegated.
Local residents have a big role to play in the
operation of the ICB. We rely on the experiences and perspectives of our
communities to help shape our decision-making.
Job description
Job responsibilities
The job description and person specification are
an outline of the tasks, responsibilities and outcomes required of the role.
The job holder will carry out any other duties as may reasonably be required by
their line manager.
The
job description and person specification may be reviewed on an on going basis
in accordance with the changing needs of the Department or Directorate and the ICB.
For full details of the responsibilities and duties of this role please see the attached job description.
Job description
Job responsibilities
The job description and person specification are
an outline of the tasks, responsibilities and outcomes required of the role.
The job holder will carry out any other duties as may reasonably be required by
their line manager.
The
job description and person specification may be reviewed on an on going basis
in accordance with the changing needs of the Department or Directorate and the ICB.
For full details of the responsibilities and duties of this role please see the attached job description.
Person Specification
Equality and Diversity
Essential
- Demonstrates knowledge and understanding of equality of opportunity and diversity taking into account and being aware of how individual actions contribute to and make a difference to
- the equality agenda.
- Ensures staff for whom the post holder has line management responsibility.
- Demonstrates knowledge and understanding of equality of opportunity and diversity.
Other
Essential
- Previously responsible for a budget, involved in budget setting and working knowledge of financial processes.
- Team working skills.
- Self-motivated.
- Ability to move between details and the bigger picture.
- Demonstrates honesty and integrity and promotes organisational values.
- Embrace change, viewing it as an opportunity to learn and develop
Skills
Essential
- Provide and receive highly complex, sensitive and contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups.
- Persuade board and senior managers of the respective merits of different options, innovation and new market opportunities.
- Negotiate on difficult and very complex and detailed issues.
- Problem solving skills and ability to respond to sudden unexpected demands.
- Ability to analyse complex facts and situations and develop a range of options.
- Takes decisions on difficult and contentious issues where there may be a number of courses of action.
- Strategic thinking ability to anticipate and resolve problems before they arise.
- Plans and organises a broad range of complex activities, formulating and adjusting plans to reflect changing circumstances.
- Inputs to strategic plans across NHS and within the specific teams.
- Works with Stakeholders to develop performance improvement plans and to develop plans for innovation and opening up the market.
- Good use of available information sources to enable efficient and effective planning.
- Ability to work under pressure and to tight and often changing deadlines.
- Skills for direct line management and job management.
- Skills for delivering results through managing through others and using a range of levers in the absence of direct line management responsibility.
- Skills for managing relationships with a range of different stakeholders.
- Working knowledge of Microsoft Office with intermediate keyboard skills.
- Manages team within the constraints of NHS strategic plan.
- Ability to work on own initiative and organise workload, allocating work as necessary.
- Ability to make decisions autonomously, when required, on difficult issues.
Desirable
- Ability to carry out procurements for highly detailed, high value contracts that require analysis, comparison and assessment.
Knowledge, Training and Experience
Essential
- Educated to masters level or equivalent level of experience of working at a senior level in specialist area.
- Extensive knowledge of specialist areas, acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or experience to masters level equivalent.
- Must have an understanding of the background to and aims of current healthcare policy and appreciate the implications of this on engagement.
- Should have an appreciation of the relationship between the Department of Health, NHS England and individual provider and commissioning organisations.
- Member of relevant professional body
Desirable
- Evidence of post qualifying and continuing professional development, programme/project management qualification/OBC training.
Person Specification
Equality and Diversity
Essential
- Demonstrates knowledge and understanding of equality of opportunity and diversity taking into account and being aware of how individual actions contribute to and make a difference to
- the equality agenda.
- Ensures staff for whom the post holder has line management responsibility.
- Demonstrates knowledge and understanding of equality of opportunity and diversity.
Other
Essential
- Previously responsible for a budget, involved in budget setting and working knowledge of financial processes.
- Team working skills.
- Self-motivated.
- Ability to move between details and the bigger picture.
- Demonstrates honesty and integrity and promotes organisational values.
- Embrace change, viewing it as an opportunity to learn and develop
Skills
Essential
- Provide and receive highly complex, sensitive and contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups.
- Persuade board and senior managers of the respective merits of different options, innovation and new market opportunities.
- Negotiate on difficult and very complex and detailed issues.
- Problem solving skills and ability to respond to sudden unexpected demands.
- Ability to analyse complex facts and situations and develop a range of options.
- Takes decisions on difficult and contentious issues where there may be a number of courses of action.
- Strategic thinking ability to anticipate and resolve problems before they arise.
- Plans and organises a broad range of complex activities, formulating and adjusting plans to reflect changing circumstances.
- Inputs to strategic plans across NHS and within the specific teams.
- Works with Stakeholders to develop performance improvement plans and to develop plans for innovation and opening up the market.
- Good use of available information sources to enable efficient and effective planning.
- Ability to work under pressure and to tight and often changing deadlines.
- Skills for direct line management and job management.
- Skills for delivering results through managing through others and using a range of levers in the absence of direct line management responsibility.
- Skills for managing relationships with a range of different stakeholders.
- Working knowledge of Microsoft Office with intermediate keyboard skills.
- Manages team within the constraints of NHS strategic plan.
- Ability to work on own initiative and organise workload, allocating work as necessary.
- Ability to make decisions autonomously, when required, on difficult issues.
Desirable
- Ability to carry out procurements for highly detailed, high value contracts that require analysis, comparison and assessment.
Knowledge, Training and Experience
Essential
- Educated to masters level or equivalent level of experience of working at a senior level in specialist area.
- Extensive knowledge of specialist areas, acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or experience to masters level equivalent.
- Must have an understanding of the background to and aims of current healthcare policy and appreciate the implications of this on engagement.
- Should have an appreciation of the relationship between the Department of Health, NHS England and individual provider and commissioning organisations.
- Member of relevant professional body
Desirable
- Evidence of post qualifying and continuing professional development, programme/project management qualification/OBC training.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
