Job summary
The role is
open to full-time or part-time applicants, as a formal job-share.
The applicant
will need to be able to work effectively with multiple organisations to be able
to lead and manage a challenging workload to deliver change and improve
services for our local population. The post holder will be expected to manage a
portfolio of competing projects and tasks for the ICB and Alliance in relation
to new Community Models of Care and Primary Care Networks
To maximize the pace of delivery, strong planning and coordination skills will
be essential, as being able to demonstrate experience of delivering change
projects.
This is a key role within the ICB
and the postholder(s) would be expected to
provide effective project management and to be able to develop business cases
to meet the key objectives in the NEE Alliance Place Plans and NHS long term
plan priorities. Communication and
influencing skills are a key part of this role as relationship building across
multi-agency stakeholders is a vital element, facilitating integration at an
Alliance partnership level.
The Postholder would be expected to provide a high standard of Project
Management and analytical skill to manage projects to time and budget.
This is a dynamic and evolving role in a fast paced environment, and
will require a resilient and resourceful individual(s) to take forward the busy
agendas for the team.
Main duties of the job
Take
the lead in commissioning of a designated locality of services.
2. Design monitoring arrangements for new
and existing services and ensure that these are implemented and reviewed.
3. Continually analyse service
performance, outcome and impact and use this intelligence to develop pathways, policy,
and strategy.
4. Work with contract management
colleagues to ensure appropriate steps are taken to keep performance of
services in the locality on course and to identify where performance areas
suggest new areas for service change or re-tendering of contracts.
5. Represent the organisation in
multi-agency, multi-professional meetings, using own judgement in assessing
whether to agree on the organisations behalf direction of travel, specific action,
and investment (in principle) or to seek more senior confirmation.
6. Monitor and manage budgets as required.
7. Work with clinical commissioners, providers,
and leading development of ideas for service change that will bring better
quality of care for patients and/or more efficient, cost-effective services. In
many cases this will involve developing new pathways that support a shift of
services away from secondary care into the community or from tertiary to
secondary care.
8. Provide project leadership for a range
of schemes that are to be developed into full commissioning cases.
About us
The NHS Suffolk and North-East Essex Integrated Care Board
(ICB) plans and buys healthcare services for our population. This function is
commonly referred to as commissioning.
To do this, we work within a budget of around
£1.5 billion, which is set by NHS England, and work closely with local
government and the NHS providers in our area. Our performance is judged by how
well our local health and care system as a whole is working, including the
health outcomes of our communities.
The ICB has delegated some authority to the three
health and wellbeing alliances that operate in Suffolk and North-East Essex to
act on its behalf. This is to ensure that the needs of smaller, local areas are
addressed. The ICB remains accountable for all of its functions, including
those it has delegated.
Local residents have a big role to play in the
operation of the ICB. We rely on the experiences and perspectives of our
communities to help shape our decision-making.
Job description
Job responsibilities
The fundamental purpose of the
Alliance Transformation role in North-East Essex is the delivery and leadership
in the development of the community model of care Integrated teams and the
Primary Care Networks (PCN). It is essential that primary care is at the heart
of the community model of care to enable our population to benefit, and the health
inequalities gap to be lessened. Matrix working principles are intrinsic to the
success of the proposed model and this is a very well- established way of
working in NEE.
The core areas of work within
the locality portfolio are:
Primary Care Contracting and Recovery
Alliance Development and Community Model of Care
(integrated teams)
Urgent Care UTC and local resilience models
Community Services
Essex facing integration including BCF local delivery,
social prescribing, etc
Post holders will both work
specifically with their allocated locality to deliver transformation projects
and provide leadership to specific programmes of work at an Alliance level as a
subject matter expert.
To deliver these
post holders will:
Support ICB locality
working with local authorities and key stakeholders and to support the
development of community models and Primary Care Networks (PCNs) in the
locality.
Develop partnerships
between Essex facing organisations, district and borough council teams and the
voluntary sector and community groups.
Lead a range of service
development and redesign programmes from concept through to procurement to
deliver the main objectives in the operational plan across the Alliance
transformation programme of work.
Plan and organise a
programme of schemes that deliver efficient and effective pathway changes
Exercise a high degree of
autonomy in proposing and progressing service change
Work with relevant
providers to develop ideas for service change that will bring better quality of
care for people and/or more efficient, cost-effective services
Lead promotion of
designated work streams within the commissioning ICB / locality and with
external organisations to ensure appropriate engagement with all interested
stakeholders.
Act as key contact for several
important service developments, liaising and negotiating with other stakeholder
organisations, including providers and patient groups.
Design care pathways and
service specifications, in line with best evidence-based practice and patient
choice.
Responsible for the
commissioning and management of a designated locality of services.
Design monitoring
arrangements for new and existing services and ensure that these are
implemented and reviewed.
Detailed programme
locality responsibilities will be assigned across the team, depending on
service need priorities, capacity, knowledge, and skill set. You will be
working across the Alliance transformation portfolio of work.
Job description
Job responsibilities
The fundamental purpose of the
Alliance Transformation role in North-East Essex is the delivery and leadership
in the development of the community model of care Integrated teams and the
Primary Care Networks (PCN). It is essential that primary care is at the heart
of the community model of care to enable our population to benefit, and the health
inequalities gap to be lessened. Matrix working principles are intrinsic to the
success of the proposed model and this is a very well- established way of
working in NEE.
The core areas of work within
the locality portfolio are:
Primary Care Contracting and Recovery
Alliance Development and Community Model of Care
(integrated teams)
Urgent Care UTC and local resilience models
Community Services
Essex facing integration including BCF local delivery,
social prescribing, etc
Post holders will both work
specifically with their allocated locality to deliver transformation projects
and provide leadership to specific programmes of work at an Alliance level as a
subject matter expert.
To deliver these
post holders will:
Support ICB locality
working with local authorities and key stakeholders and to support the
development of community models and Primary Care Networks (PCNs) in the
locality.
Develop partnerships
between Essex facing organisations, district and borough council teams and the
voluntary sector and community groups.
Lead a range of service
development and redesign programmes from concept through to procurement to
deliver the main objectives in the operational plan across the Alliance
transformation programme of work.
Plan and organise a
programme of schemes that deliver efficient and effective pathway changes
Exercise a high degree of
autonomy in proposing and progressing service change
Work with relevant
providers to develop ideas for service change that will bring better quality of
care for people and/or more efficient, cost-effective services
Lead promotion of
designated work streams within the commissioning ICB / locality and with
external organisations to ensure appropriate engagement with all interested
stakeholders.
Act as key contact for several
important service developments, liaising and negotiating with other stakeholder
organisations, including providers and patient groups.
Design care pathways and
service specifications, in line with best evidence-based practice and patient
choice.
Responsible for the
commissioning and management of a designated locality of services.
Design monitoring
arrangements for new and existing services and ensure that these are
implemented and reviewed.
Detailed programme
locality responsibilities will be assigned across the team, depending on
service need priorities, capacity, knowledge, and skill set. You will be
working across the Alliance transformation portfolio of work.
Person Specification
Knowledge, Training & Experience
Essential
- Educated to masters level or equivalent level of experience of working at a senior level in specialist area.
- Extensive knowledge of specialist areas, acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or experience to masters level equivalent
- Evidence of post qualifying and continuing professional development
- Must have an understanding of the background to and aims of current healthcare policy and appreciate the implications of this on engagement
- Should have an appreciation of the relationship between the Department of Health, NHS England and individual provider and commissioning organisations
- Member of relevant professional body
Analytical, Planning, Management & Physical Skills
Essential
- Problem solving skills and ability to respond to sudden unexpected demands
- Ability to analyse complex facts and situations and develop a range of options
- Takes decisions on difficult and contentious issues where there may be a number of courses of action.
- Strategic thinking ability to anticipate and resolve problems before they arise
- Demonstrated capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly.
- Must be able to prioritise own work effectively and be able to direct activities of others. Experience of managing and motivating a team and reviewing performance of the individuals.
- Working knowledge of Microsoft Office with intermediate keyboard skills.
Desirable
- Comprehensive experience of project principles techniques and tools such as Prince 2 and Managing Successful Projects
Communication Skills
Essential
- Must be able to provide and receive highly complex, sensitive or contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups
- Negotiate on difficult and controversial issues including performance and change.
Autonomy/Freedom to Act
Essential
- Must be able to use initiative to decide relevant actions and make recommendations to Sponsor/ Manager, with the aim of improving deliverables and compliance to policies.
- Ability to make decisions autonomously, when required, on difficult issues, working to tight and often changing timescales
- Experience of identifying and interpreting National policy. Experience of researching best practice (globally, private and public sector), interpreting its relevance and processes/ practices which could be implemented successfully to achieve system reform (advising on policy implementation)
Other
Essential
- Needs to have a thorough understanding of and commitment to equality of opportunity and good working relationships both in terms of day-to-day working practices, but also in relation to management systems in the area
- Previously responsible for a budget, involved in budget setting and working knowledge of financial processes
- Used to working in a busy environment
- Adaptability, flexibility and ability to cope with uncertainty and change
- Willing to engage with and learn from peers, other professionals and colleagues in the desire to provide or support the most appropriate interventions
- Professional calm and efficient manner
- Effective organizer, influencer and networker
- Demonstrates a strong desire to improve performance and make a difference by focusing on goals.
- Completer/Finisher
Person Specification
Knowledge, Training & Experience
Essential
- Educated to masters level or equivalent level of experience of working at a senior level in specialist area.
- Extensive knowledge of specialist areas, acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or experience to masters level equivalent
- Evidence of post qualifying and continuing professional development
- Must have an understanding of the background to and aims of current healthcare policy and appreciate the implications of this on engagement
- Should have an appreciation of the relationship between the Department of Health, NHS England and individual provider and commissioning organisations
- Member of relevant professional body
Analytical, Planning, Management & Physical Skills
Essential
- Problem solving skills and ability to respond to sudden unexpected demands
- Ability to analyse complex facts and situations and develop a range of options
- Takes decisions on difficult and contentious issues where there may be a number of courses of action.
- Strategic thinking ability to anticipate and resolve problems before they arise
- Demonstrated capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly.
- Must be able to prioritise own work effectively and be able to direct activities of others. Experience of managing and motivating a team and reviewing performance of the individuals.
- Working knowledge of Microsoft Office with intermediate keyboard skills.
Desirable
- Comprehensive experience of project principles techniques and tools such as Prince 2 and Managing Successful Projects
Communication Skills
Essential
- Must be able to provide and receive highly complex, sensitive or contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups
- Negotiate on difficult and controversial issues including performance and change.
Autonomy/Freedom to Act
Essential
- Must be able to use initiative to decide relevant actions and make recommendations to Sponsor/ Manager, with the aim of improving deliverables and compliance to policies.
- Ability to make decisions autonomously, when required, on difficult issues, working to tight and often changing timescales
- Experience of identifying and interpreting National policy. Experience of researching best practice (globally, private and public sector), interpreting its relevance and processes/ practices which could be implemented successfully to achieve system reform (advising on policy implementation)
Other
Essential
- Needs to have a thorough understanding of and commitment to equality of opportunity and good working relationships both in terms of day-to-day working practices, but also in relation to management systems in the area
- Previously responsible for a budget, involved in budget setting and working knowledge of financial processes
- Used to working in a busy environment
- Adaptability, flexibility and ability to cope with uncertainty and change
- Willing to engage with and learn from peers, other professionals and colleagues in the desire to provide or support the most appropriate interventions
- Professional calm and efficient manner
- Effective organizer, influencer and networker
- Demonstrates a strong desire to improve performance and make a difference by focusing on goals.
- Completer/Finisher
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
