Job summary
Are you looking for an interesting and exciting role where
you can utilise your fantastic commissioning and transformation skills to support
our Suffolk and North- East Essex mental health programme.
We are looking for two experienced, enthusiastic and
motivated individuals to join our team working across mental health providers
including health, social care and the Voluntary, Community, Faith and Social
Enterprise sector.
We need:
An individual with the ability to think creatively and work
in a varied and fast paced environment, who can demonstrate leadership
qualities with experience of leading projects.
Someone with strong communication skills and experience of
working with a diverse range of people and services.
You Will:
Build and develop relationships with NHSE, neighbouring
ICBs, key statutory and other stakeholders and partners within the Suffolk and
North East Essex footprint (including Norfolk and Suffolk Foundation Trust
(NSFT) and Essex Partnership University Trust (EPUT).
Be responsible for a local geographic patch and build
relationships with our three at place Alliances- namely North East Essex,
Ipswich and East Suffolk and West Suffolk.
Please note, due to the ongoing cost reduction programme and restructure underway at SNEE ICB (due to end in Summer 2024), prior consideration for this role may be given to existing staff who are affected by this programme and this role may be removed from the recruitment process at any time.
Main duties of the job
The Senior Transformation Lead is a role which is pivotal in
supporting the development and delivery of transformation, modernisation, and
design within Mental Health services across SNEE.
Lead and facilitate the development of the redesign plans to
provide flexible, targeted delivery support to clinical leads and managers. The post holder will provide strategic and
professional commissioning advice to help develop and deliver plans which align
to the overall strategic priorities of the ICB and Mental Health Collaboratives.
Review and provide constructive challenge and
support to managers and clinicians in the development of sustainable plans and
be able to influence senior colleagues.
About us
The NHS Suffolk and North East Essex ICB plan and buy healthcare services for over one million people. Working within a total budget of £1.5bn per year, we serve some of the poorest and wealthiest communities in the UK.
In addition to consolidating our own resources and expertise, we are also building powerful alliances with our partners in the local government, healthcare, community and voluntary sectors. Because we know that together, we can achieve the best possible health outcomes.
We are committed to providing a supportive work environment where employees are able to work to the best their abilities. We value professional development and care about health and wellbeing of our staff with many initiatives in place to make us an employer of choice and an organisation that employees are proud to be part of.
Job description
Job responsibilities
The Senior Transformation Lead will develop and drive the
development of strategic transformation plans/projects across the Mental Health
Collaboratives for Suffolk and North East Essex (SNEE).
They will provide expert knowledge, skills, and interventions
to influence and challenge the achievement of service deliverables in line with
the Mental Health Collaboratives overall strategic objectives.
The Senior Transformation Lead will take a lead specifically
for one of the SNEE Alliances (Ipswich and East Suffolk/ West Suffolk or North
East Essex) for the overall Adult Mental Health Programme whilst also taking
responsibility for assigned SNEE ICB wide pieces of work.
The Senior Transformation Lead will work closely with the
other members of the SNEE ICB Mental Health Team and ICB directorates to ensure
the delivery of the programme.
Deputise for the Head of Mental Health System Change and the
Deputy Director of Mental Health Transformation as appropriate.
This role will involve working with all health providers, social
care, local government and VCSE organisations as required to transform and
develop services for our SNEE ICB population.
The post carries specific leadership and performance
responsibility for:
Mental Health Transformation
The
post holder will:
Have an in depth understanding of how the ICP and
Mental Health Collaboratives operate and utilise this to drive the delivery of the
strategic programme.
Work closely with key stakeholders (such as
mental health providers, NHSE/HEE, transformation leads, clinicians, Executive
Directors, staff, Integrated Care Academy).
Job description
Job responsibilities
The Senior Transformation Lead will develop and drive the
development of strategic transformation plans/projects across the Mental Health
Collaboratives for Suffolk and North East Essex (SNEE).
They will provide expert knowledge, skills, and interventions
to influence and challenge the achievement of service deliverables in line with
the Mental Health Collaboratives overall strategic objectives.
The Senior Transformation Lead will take a lead specifically
for one of the SNEE Alliances (Ipswich and East Suffolk/ West Suffolk or North
East Essex) for the overall Adult Mental Health Programme whilst also taking
responsibility for assigned SNEE ICB wide pieces of work.
The Senior Transformation Lead will work closely with the
other members of the SNEE ICB Mental Health Team and ICB directorates to ensure
the delivery of the programme.
Deputise for the Head of Mental Health System Change and the
Deputy Director of Mental Health Transformation as appropriate.
This role will involve working with all health providers, social
care, local government and VCSE organisations as required to transform and
develop services for our SNEE ICB population.
The post carries specific leadership and performance
responsibility for:
Mental Health Transformation
The
post holder will:
Have an in depth understanding of how the ICP and
Mental Health Collaboratives operate and utilise this to drive the delivery of the
strategic programme.
Work closely with key stakeholders (such as
mental health providers, NHSE/HEE, transformation leads, clinicians, Executive
Directors, staff, Integrated Care Academy).
Person Specification
Other
Essential
- The ability to work effectively and flexibly under pressure.
- Strong compassionate and inclusive leadership influencing, negotiating and interpersonal skills.
- A collaborative management style, which recognises and values personal contributions and encourages and motivates team working and continuous quality improvement.
- Skills and experience of working in partnership with trade union colleagues and staff representatives.
- Demonstrates commitment to NHS and organisational values and behaviours.
- Demonstrate commitment and role model behaviours and actions that support equality, diversity, belonging and inclusion.
Equality and Diversity
Essential
- Understanding of and commitment to equality of opportunity and good working relationships
Knowledge, Training & Experience
Essential
- Educated to masters level or equivalent professional experience with highly developed specialist commissioning, transformation and service development knowledge over a significant period.
- Other relevant training/project management qualifications.
- Good understanding of Organisational Design and Change and the role these play in service transformation.
- Experience in developing and delivering service redesign programmes in a large complex organisation.
- Experience in providing professional leadership and advice to stakeholders, clinicians and managers on strategic planning and development issues.
- Track record of successful strategic partnership working.
- Experience of working with senior managers and clinicians including Board level directors.
- Proven track record of successfully leading teams to develop and deliver strategies/plans, culture change and organisation effectiveness.
- Experience of leading the development of transformation projects and strategies to enable service transformation.
- Significant experience and track record of delivering change and transformation to improve capacity, capability, and efficiencies.
- Experience of budget management.
- Evidence of continual professional development.
- Understanding of the broader strategic and policy context for delivery of health services.
- Demonstrable knowledge and experience of complex change management.
- Service budget, financial management, contract management and performance experience.
- Knowledge of best practice in recruitment and retention, employee relations, policy and procedure, staff engagement and wellbeing.
- Capacity to think strategically and take a whole system approach.
- The ability to analyse complex issues, to think and plan to achieve both tactical and strategic objectives, and to exercise sound judgement in the face of conflicting pressures.
- The skills to evaluate and learn from outcomes, with a clear commitment to innovation, learning and improvement.
Communication Skills
Essential
- Provide and receive highly complex, sensitive, or contentious information; barriers to understanding; present complex, sensitive, or contentious information to large groups/ communicate in hostile, antagonistic atmosphere.
- Communicates with internal staff and external agencies to ensure compliance with performance targets, strategic objectives.
- Involves negotiation and diplomacy; undertakes presentations to staff groups and the public/ conveys highly contentious information in atmosphere of proposed major change.
- Excellent leadership, influencing skills and ability to demonstrate professional credibility.
- Able to lead and motivate others.
- Excellent data analysis skills and the ability to deliver complex information.
- Excellent interpersonal, communication and leadership skills with the ability to use the highest level of interpersonal and communication skills, required when communicating in a highly emotive atmosphere relating to workforce redesign.
- The ability to identify, define, promote, communicate, and achieve clear organisational values and goals, effective management processes, and rational and timely decision taking.
- The ability to work in partnership with clinicians and health care professionals within and outside the ICB and a partnership approach to working across organisations.
- Highly effective skills and effectiveness in handling sensitive conflict resolution, facilitation/ mediation, and management.
- Ability to write and present concise and effective committee papers, business cases and contracts.
Autonomy
Essential
- Must be able to use initiative to decide relevant actions and make recommendations with the aim of improving deliverables and compliance to policies.
- Ability to make decisions autonomously, when required, on difficult issues, working to tight and often changing timescales.
- Experience of identifying and interpreting national policy.
- Experience of researching best practice interpreting its relevance and processes/ practices which could be implemented successfully to achieve system reform (advising on policy implementation).
Person Specification
Other
Essential
- The ability to work effectively and flexibly under pressure.
- Strong compassionate and inclusive leadership influencing, negotiating and interpersonal skills.
- A collaborative management style, which recognises and values personal contributions and encourages and motivates team working and continuous quality improvement.
- Skills and experience of working in partnership with trade union colleagues and staff representatives.
- Demonstrates commitment to NHS and organisational values and behaviours.
- Demonstrate commitment and role model behaviours and actions that support equality, diversity, belonging and inclusion.
Equality and Diversity
Essential
- Understanding of and commitment to equality of opportunity and good working relationships
Knowledge, Training & Experience
Essential
- Educated to masters level or equivalent professional experience with highly developed specialist commissioning, transformation and service development knowledge over a significant period.
- Other relevant training/project management qualifications.
- Good understanding of Organisational Design and Change and the role these play in service transformation.
- Experience in developing and delivering service redesign programmes in a large complex organisation.
- Experience in providing professional leadership and advice to stakeholders, clinicians and managers on strategic planning and development issues.
- Track record of successful strategic partnership working.
- Experience of working with senior managers and clinicians including Board level directors.
- Proven track record of successfully leading teams to develop and deliver strategies/plans, culture change and organisation effectiveness.
- Experience of leading the development of transformation projects and strategies to enable service transformation.
- Significant experience and track record of delivering change and transformation to improve capacity, capability, and efficiencies.
- Experience of budget management.
- Evidence of continual professional development.
- Understanding of the broader strategic and policy context for delivery of health services.
- Demonstrable knowledge and experience of complex change management.
- Service budget, financial management, contract management and performance experience.
- Knowledge of best practice in recruitment and retention, employee relations, policy and procedure, staff engagement and wellbeing.
- Capacity to think strategically and take a whole system approach.
- The ability to analyse complex issues, to think and plan to achieve both tactical and strategic objectives, and to exercise sound judgement in the face of conflicting pressures.
- The skills to evaluate and learn from outcomes, with a clear commitment to innovation, learning and improvement.
Communication Skills
Essential
- Provide and receive highly complex, sensitive, or contentious information; barriers to understanding; present complex, sensitive, or contentious information to large groups/ communicate in hostile, antagonistic atmosphere.
- Communicates with internal staff and external agencies to ensure compliance with performance targets, strategic objectives.
- Involves negotiation and diplomacy; undertakes presentations to staff groups and the public/ conveys highly contentious information in atmosphere of proposed major change.
- Excellent leadership, influencing skills and ability to demonstrate professional credibility.
- Able to lead and motivate others.
- Excellent data analysis skills and the ability to deliver complex information.
- Excellent interpersonal, communication and leadership skills with the ability to use the highest level of interpersonal and communication skills, required when communicating in a highly emotive atmosphere relating to workforce redesign.
- The ability to identify, define, promote, communicate, and achieve clear organisational values and goals, effective management processes, and rational and timely decision taking.
- The ability to work in partnership with clinicians and health care professionals within and outside the ICB and a partnership approach to working across organisations.
- Highly effective skills and effectiveness in handling sensitive conflict resolution, facilitation/ mediation, and management.
- Ability to write and present concise and effective committee papers, business cases and contracts.
Autonomy
Essential
- Must be able to use initiative to decide relevant actions and make recommendations with the aim of improving deliverables and compliance to policies.
- Ability to make decisions autonomously, when required, on difficult issues, working to tight and often changing timescales.
- Experience of identifying and interpreting national policy.
- Experience of researching best practice interpreting its relevance and processes/ practices which could be implemented successfully to achieve system reform (advising on policy implementation).
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
