Job summary
This advert is only open to those currently employed by the following organisations:
- Mid and South Essex Integrated Care Board
- Mid and South Essex NHS Foundation Trust
- Essex Partnership University NHS Foundation Trust
Secondment to 31 March 2026.
Hybrid Working.
This post is located within the Nursing & Quality Directorate of the ICB, which oversees those programmes of work which are cross-cutting and further support our systems maturity and development.
You will support the Director of Operations AACC and the Head of AACC to lead and manage the creation, continuous improvement and consistent use of change & programme management methodologies, governance and standards across the portfolio, setting and communicating processes and standards; and embedding good practice.
Main duties of the job
In conjunction with the Director of Operations and Head of AACC develop working practice and modernisation through working smarter, systems thinking and self-directed support. Also supporting the Director of Operations and Head of AACC in developing and overseeing the portfolio of agreed ICB and system programmes of work, whilst also leading and developing the change management and programme management functions. To support programme leads to identify the scope, objectives and outputs of projects and prepare associated project documentation. To ensure there is embedded, robust governance and assurance processes in place.
About us
Mid and South Essex ICB is a statutory organisation responsible for the planning and delivery of local health and care services, across Mid and South Essex and is part of the wider integrated care system. Integrated Care Systems (ICSs) are partnerships of health and care organisations that come together to plan and deliver joined up services and to improve the health of people who live and work in their area. The headquarters for the organisation is Seax House, Chelmsford. There is a hybrid model of working, which includes attendance at the office in Chelmsford or community visits across Essex and home working.
We are passionate about creating an inclusive workplace that promotes and values diversity. We know through experience that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better patient outcomes. We welcome applications regardless of peoples age, disability, sex, gender, identity and gender expression, sexual orientation, race or ethnicity, religion or belief. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustment for people who have a disability. We also encourage applicants to raise any personal circumstances they would like us to be aware of so we can consider possible adjustments.
Unfortunately, the organisation does not have a Sponsorship licence.
Job description
Job responsibilities
ROLE PURPOSE / SUMMARY
The Mid and South Essex Integrated Care System comprises the Integrated Care Board (ICB), which is the statutory body for the NHS, and the Integrated Care Partnership (ICP), which is a committee of the ICB, and brings together key health, care, community and voluntary sector organisations across the area. The ICS has a bold ambition to deliver improved outcomes for our 1.2m population through our four Alliances, and we are placing clinical and professional leadership and the voice of our residents at the heart of realizing this ambition.
This post is located in the Nursing & Quality Directorate of the ICB, which oversees those programmes of work which are cross-cutting and further support our systems maturity and development. The post holder will support the Director of Operations AACC and the Head of AACC to lead and manage the creation, continuous improvement and consistent use of change & programme management methodologies, governance and standards across the portfolio, setting and communicating processes and standards; and embedding good practice.
The post holder will set and deploy standards for the delivery of ICB and MSE agreed system projects and programmes ensuring that programmes and projects are working towards successful outcomes, delivered on time and within budget through the use of best practice methods and high-quality outputs.
COMPETENCY BASED KEY DELIVERABLES
- In conjunction with the Director of Operations and Head of AACC develop working practice and modernisation through working smarter, systems thinking and self-directed support.
- Support the Director of Operations and Head of AACC in developing and overseeing the portfolio of agreed ICB and system programmes of work.
- Lead and develop the change management & programme management functions within the ICB and as agreed across the MSE system providing cross-directorate support as required.
- Support programme leads to identify the scope, objectives and outputs of projects and prepare associated project documentation e.g. Business cases, project initiation documents, project implementation plans, benefits realisation and risk analysis plans.
- Embed robust governance and assurance processes to facilitate effective delivery of change/programme plans, and associated projects, including tracking action and monitoring progress/performance, escalation of issues and demonstrating the successes and benefits delivered from individual programmes of work.
- Develop and embed an approach that supports continuous improvement in programme management approaches through development of digital solutions, methods and tools used in the delivery of programmes for all directorates.
- Partner with project and programme leads to ensure change management is fully embedded leading to a change in system behaviour and culture.
- Responsible and accountable for decisions made during the course of their duties, escalating significant issues where appropriate
- Contribute to setting long term strategy ensuring the aims and objectives of the organisation/system are embedded and progressively built upon within the setting of the strategy, as well as taking responsibility for the implementation of one or more plans which align to this strategy
- Ensuring change and programmes of work are fully aligned with the requirements of the NHS Joint Forward Plan, ICS Strategy and NHS England policy requirements.
- Management of multiple members of staff
- Responsible for one or more budgets and/or income streams of delivery
- Can demonstrate and deliver acute business acumen in their area of responsibility ensuring value for money, understanding the business of partners and the driving factors for delivery in multiple sectors. Support service development, redesign and performance management for system wide projects from concept through to implementation, including changing working practice and system wide transformation.
Job description
Job responsibilities
ROLE PURPOSE / SUMMARY
The Mid and South Essex Integrated Care System comprises the Integrated Care Board (ICB), which is the statutory body for the NHS, and the Integrated Care Partnership (ICP), which is a committee of the ICB, and brings together key health, care, community and voluntary sector organisations across the area. The ICS has a bold ambition to deliver improved outcomes for our 1.2m population through our four Alliances, and we are placing clinical and professional leadership and the voice of our residents at the heart of realizing this ambition.
This post is located in the Nursing & Quality Directorate of the ICB, which oversees those programmes of work which are cross-cutting and further support our systems maturity and development. The post holder will support the Director of Operations AACC and the Head of AACC to lead and manage the creation, continuous improvement and consistent use of change & programme management methodologies, governance and standards across the portfolio, setting and communicating processes and standards; and embedding good practice.
The post holder will set and deploy standards for the delivery of ICB and MSE agreed system projects and programmes ensuring that programmes and projects are working towards successful outcomes, delivered on time and within budget through the use of best practice methods and high-quality outputs.
COMPETENCY BASED KEY DELIVERABLES
- In conjunction with the Director of Operations and Head of AACC develop working practice and modernisation through working smarter, systems thinking and self-directed support.
- Support the Director of Operations and Head of AACC in developing and overseeing the portfolio of agreed ICB and system programmes of work.
- Lead and develop the change management & programme management functions within the ICB and as agreed across the MSE system providing cross-directorate support as required.
- Support programme leads to identify the scope, objectives and outputs of projects and prepare associated project documentation e.g. Business cases, project initiation documents, project implementation plans, benefits realisation and risk analysis plans.
- Embed robust governance and assurance processes to facilitate effective delivery of change/programme plans, and associated projects, including tracking action and monitoring progress/performance, escalation of issues and demonstrating the successes and benefits delivered from individual programmes of work.
- Develop and embed an approach that supports continuous improvement in programme management approaches through development of digital solutions, methods and tools used in the delivery of programmes for all directorates.
- Partner with project and programme leads to ensure change management is fully embedded leading to a change in system behaviour and culture.
- Responsible and accountable for decisions made during the course of their duties, escalating significant issues where appropriate
- Contribute to setting long term strategy ensuring the aims and objectives of the organisation/system are embedded and progressively built upon within the setting of the strategy, as well as taking responsibility for the implementation of one or more plans which align to this strategy
- Ensuring change and programmes of work are fully aligned with the requirements of the NHS Joint Forward Plan, ICS Strategy and NHS England policy requirements.
- Management of multiple members of staff
- Responsible for one or more budgets and/or income streams of delivery
- Can demonstrate and deliver acute business acumen in their area of responsibility ensuring value for money, understanding the business of partners and the driving factors for delivery in multiple sectors. Support service development, redesign and performance management for system wide projects from concept through to implementation, including changing working practice and system wide transformation.
Person Specification
Knowledge / understanding
Essential
- Advanced knowledge of relevant systems and procedures
- In depth understanding of policies and practices within required field of work
- An in-depth understanding of health care provision and awareness of current NHS policies and priorities
Skills
Essential
- Well developed interpersonal and communication skills with staff at all levels using from the full range of methods as appropriate
- Demonstrable ability to provide and receive highly complex, sensitive and contentious information
- Ability to formulate arguments and express them clearly to lay people and to persuade clinicians and senior management over a course of action
Qualifications
Essential
- Relevant Masters degree or extensive knowledge, skills and experience to equivalent level, or Extensive knowledge of specialist areas, acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or experience
- Change / Project Management Qualification or equivalent level of experience or Management qualification or equivalent level of on the job experience
- Evidence of continuing personal development
Experience
Essential
- Substantial experience of working at a senior level in the specialism.
- Experience of leading, managing and delivering significant change management and change programmes/projects involving multiple stakeholders
- Experience of holding responsibility for budget/s, budget setting and demonstrable knowledge of financial processes within own service
Partnership Working / Leadership Management
Essential
- Can demonstrate partnership working and the understanding of how and when partnerships should be built, navigating and understanding local, regional and national political positions in order to solutions that span across multiple stakeholders
- Responsible for the implementation of the NHS People Promise and ICB Values across functional areas of responsibility.
- Provide effective, inclusive and compassionate leadership across own areas of responsibility, ensuring all voices are heard and creating and nurturing a culture where staff feel safe to speak up
Person Specification
Knowledge / understanding
Essential
- Advanced knowledge of relevant systems and procedures
- In depth understanding of policies and practices within required field of work
- An in-depth understanding of health care provision and awareness of current NHS policies and priorities
Skills
Essential
- Well developed interpersonal and communication skills with staff at all levels using from the full range of methods as appropriate
- Demonstrable ability to provide and receive highly complex, sensitive and contentious information
- Ability to formulate arguments and express them clearly to lay people and to persuade clinicians and senior management over a course of action
Qualifications
Essential
- Relevant Masters degree or extensive knowledge, skills and experience to equivalent level, or Extensive knowledge of specialist areas, acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or experience
- Change / Project Management Qualification or equivalent level of experience or Management qualification or equivalent level of on the job experience
- Evidence of continuing personal development
Experience
Essential
- Substantial experience of working at a senior level in the specialism.
- Experience of leading, managing and delivering significant change management and change programmes/projects involving multiple stakeholders
- Experience of holding responsibility for budget/s, budget setting and demonstrable knowledge of financial processes within own service
Partnership Working / Leadership Management
Essential
- Can demonstrate partnership working and the understanding of how and when partnerships should be built, navigating and understanding local, regional and national political positions in order to solutions that span across multiple stakeholders
- Responsible for the implementation of the NHS People Promise and ICB Values across functional areas of responsibility.
- Provide effective, inclusive and compassionate leadership across own areas of responsibility, ensuring all voices are heard and creating and nurturing a culture where staff feel safe to speak up
