BCYP inc. SEND Support Manager - Band 7

NHS Mid and South Essex Integrated Care Board

This job is now closed

Job summary

Only open to staff currently employed by MSE ICB, MSEFT and EPUT.

The BCYP inc. SEND Support Manager will play a vital role in ensuring the ICB can discharge its key purpose:

improve outcomes in population health, reduce unwarranted variation with partners
Stewardship, prevention and population health improvement
tackle inequalities in outcomes, experience and access

The post is responsible for supporting the implementation of the integrated agenda for the ICS, working closely with partner organisations in the delivery of the key priorities within the children's portfolio. This will include areas such as mental health, long-term conditions, community and acute services. Key to being successful will be the ability to build effective working relationships with our system partners including local authorities, hospital and community services. You will work as part of small team supporting a defined portfolio - you will need to demonstrate the ability to contribute to the overall programme but work autonomously and confidently across the system.

We are looking for a motivated individual who has the knowledge and experience of managing workstreams across the system, is adaptable and flexible and able to provide the most appropriate support where required. You must have a passion for improving children and young people's health and care services in mid and south Essex. Experience of babies, children's and young people's health and care services is desirable but not essential.

Main duties of the job

Contribute to the delivery of one or more strategic or project plans, supporting key milestones to be delivered and raising any issues associated with the delivery
Can demonstrate and delivery business acumen in their area of responsibility ensuring value for money, understanding the system challenges, identifying risks to delivery and the driving factors for delivery for our system partners
Support, facilitate and monitor programmes of work across the portfolio including supporting reporting processes, identifying challenges and understanding when to escalate for resolution
Be the key lead on specific projects including co-ordinating and chairing meetings/networks, preparing agendas, ensuring appropriate actions are recorded and then delivered
Prepare and report updates to key stakeholders, both internal to the ICB and to our system partners - including developing presentations of complex information and presenting to key groups when required
Support opportunities for continous improvement and learning in a financially challenged system
Develop and maintain effective relationships with internal and external stakeholders

This is a part time position - 22.5 hours per week

Hybrid working.

About us

Mid and South Essex ICB is a statutory organisation responsible for the planning and delivery of local health and care services, across Mid and South Essex and is part of the wider integrated care system. Integrated Care Systems (ICSs) are partnerships of health and care organisations that come together to plan and deliver joined up services and to improve the health of people who live and work in their area. The headquarters for the organisation is Phoenix Court, Basildon, but there is a hybrid model of working, which includes working across Mid and South Essex and home working.

We are passionate about creating an inclusive workplace that promotes and values diversity. We know through experience that the different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better patient outcomes. We welcome applications regardless of peoples age, disability, sex, gender, identity and gender expression, sexual orientation, race or ethnicity, religion or belief. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustment for people who have a disability. We would also encourage applicants to raise any personal circumstances they would like us to be aware of so that we can consider possible adjustments.

Unfortunately, the organisation does not have a Sponsorship licence.

Date posted

02 May 2024

Pay scheme

Agenda for change

Band

Band 7

Salary

£43,742 to £50,056 a year plus, fringe London allowance

Contract

Permanent

Working pattern

Part-time

Reference number

D9708-MSE359

Job locations

Phoenix House

Christopher Martin Road

Basildon

Essex

SS14 3HG

Job description

Job responsibilities

ROLE PURPOSE / SUMMARY

The Mid and South Essex Integrated Care System will comprise the Integrated Care Board (ICB), which is the statutory body for the NHS, and the Integrated Care Partnership (ICP), which is a committee of the ICB, and brings together key health, care, community and voluntary sector organisations across the area.

The ICS has a bold ambition to deliver improved outcomes for our 1.2m population through our four Alliances, and we are placing clinical and professional leadership and the voice of our residents at the heart of realising this ambition.

The Clinical Leadership and Innovation Directorate harnesses clinical and multi-professional leadership to improve outcomes and value for the population of Mid and South Essex. We do this by ensuring our services are both integrated and equitable.

The Directorate is charged with putting clinical and multi-professional leadership at the heart of our system. This means that our health and care performance benefits from the active support and participation of staff within the ICS as part of their day-to-day work.

It is responsible for the delivery, mental health and babies, children and young people function, this includes ensuring smooth delegation of specialised commissioning, providing the statutory commissioning function for the ICB and working in partnership with others to ensure responsibilities for Transforming Care, Neurodiversity and Children Mental Health whilst commissioned through arrangements with other organisations have clear reporting and accountability to the Directorate and ICB.

The ICS has committed to developing our clinical and care leadership while adopting a Stewardship approach to improving the care we provide. Stewardship means bringing together the expertise of clinical and multi-professional leaders within a care area to get the best value from our collective system resources, in line with Triple Value aims, ultimately influencing our entire health and care provision.

The Directorate will support the system by preparing the ground for the adoption of theStewardship Approach as well as managing the transition including ongoing pathway development, specialist commissioning activities and change-making within current BAUactivity. It will then transform our system by managing our health and care resources throughthe formation of and delivery by stewardship groups. Responsibility for this will be heldbetween the Delivery and Stewardship functions working in a dynamic, hand-in-glove matrix manner.

This post is responsible for ensuring the priorities, commissioning including smooth transition of specialised commissioning required of the ICB are established and in place reflecting the System defined priorities and leading the significant pathway changes as agreed by the ICB; working with partners to support implementation and asks of national guidance. Key to this is delivery of the Planning and Joint Forward Plan commitments. The post holder will drive transformational change through effective commissioning, leading the agreed and defined portfolio and ensuring a comprehensive risk register of health risks affecting/impacting the Integrated Care Board/population that is serves.

COMPETENCY BASED KEY DELIVERABLES

Responsible for decisions made during the course of duties, seeking guidance and escalating issues where appropriate
Contribute to the delivery of one or more strategic plans, enabling key milestones to be delivered and raising any issues associated with the delivery of plans and workstreams.
Management of a small team
Responsible for one or more budgets and/or income streams of delivery
Can demonstrate and deliver business acumen in their area of responsibility ensuring value for money, understanding the business of partners and the driving factors for delivery in multiple sectors
Develop, manage and maintain relationships with key stakeholders proactively identify and key emerging or increasing risks for the ICB from the work portfolio that need to be mitigated to support Babies, Children and Young People service provision
Ongoing development of processes to improve the patient experience and ensuring pathways developed to support improved outcomes and have clear evaluation of success
Develop learning and inform pathway changes with partners using tools such as GIRFT
Support and provide leadership within with Directorate, sharing expertise and knowledge across the directorate
Engage and inform pathway change through working with other parts of the directorate to ensure clinical ownership and accountability within pathways
Provision of specialist advice (where appropriate)
Provide leadership to the Babies, Children and Young People team.
Support the delivery of any projects and pathways as identified within the Directorate, ICB or via a national directive
Maintain close links with the wider performance and improvement team and other directorates
Contribute and coordinate the implementation of ICB policies

Job description

Job responsibilities

ROLE PURPOSE / SUMMARY

COMPETENCY BASED KEY DELIVERABLES

Responsible for decisions made during the course of duties, seeking guidance and escalating issues where appropriate
Contribute to the delivery of one or more strategic plans, enabling key milestones to be delivered and raising any issues associated with the delivery of plans and workstreams.
Management of a small team
Responsible for one or more budgets and/or income streams of delivery
Can demonstrate and deliver business acumen in their area of responsibility ensuring value for money, understanding the business of partners and the driving factors for delivery in multiple sectors
Develop, manage and maintain relationships with key stakeholders proactively identify and key emerging or increasing risks for the ICB from the work portfolio that need to be mitigated to support Babies, Children and Young People service provision
Ongoing development of processes to improve the patient experience and ensuring pathways developed to support improved outcomes and have clear evaluation of success
Develop learning and inform pathway changes with partners using tools such as GIRFT
Support and provide leadership within with Directorate, sharing expertise and knowledge across the directorate
Engage and inform pathway change through working with other parts of the directorate to ensure clinical ownership and accountability within pathways
Provision of specialist advice (where appropriate)
Provide leadership to the Babies, Children and Young People team.
Support the delivery of any projects and pathways as identified within the Directorate, ICB or via a national directive
Maintain close links with the wider performance and improvement team and other directorates
Contribute and coordinate the implementation of ICB policies

Person Specification

Qualifications

Essential

Degree Plus Knowledge of specialist areas acquired through post graduate diploma or equivalent experience or training
Management qualification or equivalent level of on the job experience
Evidence of continuing personal development

Experience

Essential

Experience of leading, managing and delivering projects involving stakeholders
Substantial experience of working at a senior level in programme management
Experience of managing incoming and outgoing information requirements, handling correspondence/queries which may be highly complex, sensitive or highly confidential

Knowledge / understanding

Essential

Knowledge of relevant systems and procedures
Understanding of policies and practices within required field of work
Understanding of the current issues impacting on the NHS

Partnership Working / Leadership Management

Essential

Can demonstrate partnership working and the understanding of how and when partnerships should be built, in order to effect solutions that span across multiple stakeholders
Ability to work in a collaborative way across organisational/sector boundaries in order to achieve the highest quality outcomes for patients
Able to persuade and influence in areas of conflict

Skills

Essential

Proven level of developed interpersonal and communication skills with staff at all levels both written and verbal.
Excellent data analysis and interpretation skills involving highly complex data, with outstanding analytical and problem-solving skills.
Ability to formulate arguments and express them clearly to lay people and to persuade clinicians and senior management over a course of action

Other

Essential

Personal qualities of honesty and integrity.
Possess a positive attitude and be self motivated

Person Specification

Qualifications

Essential

Degree Plus Knowledge of specialist areas acquired through post graduate diploma or equivalent experience or training
Management qualification or equivalent level of on the job experience
Evidence of continuing personal development

Experience

Essential

Experience of leading, managing and delivering projects involving stakeholders
Substantial experience of working at a senior level in programme management
Experience of managing incoming and outgoing information requirements, handling correspondence/queries which may be highly complex, sensitive or highly confidential

Knowledge / understanding

Essential

Knowledge of relevant systems and procedures
Understanding of policies and practices within required field of work
Understanding of the current issues impacting on the NHS

Partnership Working / Leadership Management

Essential

Can demonstrate partnership working and the understanding of how and when partnerships should be built, in order to effect solutions that span across multiple stakeholders
Ability to work in a collaborative way across organisational/sector boundaries in order to achieve the highest quality outcomes for patients
Able to persuade and influence in areas of conflict

Skills

Essential

Proven level of developed interpersonal and communication skills with staff at all levels both written and verbal.
Excellent data analysis and interpretation skills involving highly complex data, with outstanding analytical and problem-solving skills.
Ability to formulate arguments and express them clearly to lay people and to persuade clinicians and senior management over a course of action