Job summary
Are you passionate about working with local communities to improve health and wellbeing? Do you want to understand and address health inequalities? Would you like to support services to deliver care differently?
An exciting opportunity has arisen for two Delivery and Engagement Managers in Mid Essex Alliance (covering Chelmsford, Maldon and Braintree Districts). As part of the Alliance team, you will promote a culture of innovation and integration across partners and work with local communities to improve local population health.
We are looking for a highly motivated, enthusiastic, and conscientious individual, who will develop strong partnerships within our communities in order to identify opportunities for collaboration and innovation. An ability to work effectively and creatively with a range of partners is therefore vital to this role, along with the ability to translate ideas into clear plans that deliver change.
If you are interested in finding out more, we would like to hear from you. For an informal discussion about the roles, please contact Michelle Phillips michellephillips2@nhs.net or Alison Connolly alison.connolly1@nhs.net.
2 x Permanent role full time
1 x Fixed Term/Secondment role until 01/02/2026 at 30 hours per week -Position will be offered as a secondment if coming from an NHS Organisation. Position will be offered as a fixed term contract if coming from outside organisation.
Predominantly home working. Some working from our Basildon office and Mid Essex areas.
Main duties of the job
Within defined work areas/localities:
- Establish, nurture and promote relationships with and between all partners, ensuring the culture and capability for meaningful collaboration and integration of care
- Establish mechanisms for meaningful engagement with residents and local communities in defining care needs and designing solutions, across all cultures and communities
- Contribute to setting the local strategic direction, in collaboration with senior colleagues, partners, and in line with the ambitions of the ICS
- Ensure delivery of agreed projects, outcomes and objectives within own remit, but also through a supportive role across the wider team
- Ensure effective delivery of projects for allocated localities and Integrated Neighbourhood Teams to strengthen their role as the foundation of out of hospital care and deliver improvements in:
oHealth and wellbeing promotion and prevention
oAnticipatory and complex care
oUrgent and episodic care
- Understand, interpret and promote the utilisation of local population health management data to identify opportunity and deliver tangible outcome improvements for identified cohorts. To include indicators of wider determinants of health and prevention and appropriate interventions to reduce health inequalities
- Work with partners to apply a range of project management tools, outcome measures and reports to plan, monitor and report on progress to peers and senior colleagues, proactively escalating risks where appropriate and implementing solutions
About us
Mid and South Essex ICB is a statutory organisation responsible for the planning and delivery of local health and care services, across Mid and South Essex and is part of the wider integrated care system. Integrated Care Systems (ICSs) are partnerships of health and care organisations that come together to plan and deliver joined up services and to improve the health of people who live and work in their area. The headquarters for the organisation is Phoenix Court, Basildon, but there is a hybrid model of working, which includes working across Mid and South Essex and home working.
We are passionate about creating an inclusive workplace that promotes and values diversity. We know through experience that the different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better patient outcomes. We welcome applications regardless of peoples age, disability, sex, gender, identity and gender expression, sexual orientation, race or ethnicity, religion or belief. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustment for people who have a disability. We would also encourage applicants to raise any personal circumstances they would like us to be aware of so that we can consider possible adjustments.
Unfortunately, the organisation does not have a Sponsorship licence.
Job description
Job responsibilities
ROLE PURPOSE / SUMMARY
The Mid and South Essex Integrated Care System will comprise the Integrated Care Board (ICB), which is the statutory body for the NHS, and the Integrated Care Partnership (ICP), which is a committee of the ICB, and brings together key health, care, community and voluntary sector organisations across the area.
The ICS has a bold ambition to deliver improved outcomes for our 1.2m population through our four Alliances, and we are placing clinical and professional leadership and the voice of our residents at the heart of realizing this ambition.
The postholder will be a manager within the Alliance-based team, who will work in partnership with local communities to improve local population health.
The role will lead on delivery of this approach within defined areas of work, holding responsibility for embedding a culture of collaborative innovation, integration and engagement across partners, including residents. The role will support alliance partnerships to define and deliver objectives specific to the needs of their locality, securing tangible improvements in health and wellbeing across local communities. This will be at both Integrated Neighbourhood Team (INT) and locality level, ensuring potential for optimisation of outcomes is maximized wherever opportunity arises. Although the postholder will be based within an Alliance team, they will work closely and collaboratively with teams across the ICB.
The postholder will be a dynamic, motivated individual who is a self-starter, able to adapt to new strategies, ideas and ways of working as they enable delivery of the ICB ambitions.
COMPETENCY BASED KEY DELIVERABLES
- Responsible and accountable for decisions made during the course of their duties, escalating significant issues where appropriate
- Contribute to setting long term strategy ensuring the aims and objectives of the organisation/system are embedded and progressively built upon within the setting of the strategy, as well as taking responsibility for the implementation of one or more plans which align to this strategy
- Management of multiple members of staff
- Responsible for one or more budgets and/or income streams of delivery
- Can demonstrate and deliver acute business acumen in their area of responsibility ensuring value for money, understanding the business of partners and the driving factors for delivery in multiple sectors.
- Responsible for supporting the senior Alliance team in delivering the core functions of the ICB and delivering National standards- Governance, assurance and oversight, performance, and quality of local services
- Understands the connection between the large-scale infrastructure of the ICS and the Alliance to ensure improved resident outcomes
Within defined work areas/localities:
- Establishes, nurtures and promotes relationships with and between all partners, ensuring a broad and robust network that enables meaningful collaboration and integration of care.
- Establishes effective mechanisms for meaningful engagement with residents and local communities in defining care needs and designing solutions, across all cultures and communities.
- Contributes to setting the local strategic direction, in collaboration with senior colleagues, partners, and in line with the ambitions of the ICS.
- Ensures delivery of agreed projects, outcomes and objectives, as determined by ICB and Alliance strategy.
- Support senior leads in working closely with partners, in particular local authority public health teams, to identify appropriate interventions to reduce health inequalities and address the wider determinants of health
- Ensures effective functioning and delivery of projects for allocated localities and INTs to strengthen their role as the foundation of out of hospital care, working within a framework of collaboration, integration and engagement to deliver improvements in:
o Health and wellbeing promotion and prevention;
o Anticipatory and complex care
o Urgent and episodic care;
- Understands, interprets and promotes the utilisation of local population health management data to identify opportunity and deliver tangible outcome improvements for identified cohorts. To include indicators of wider determinants of health and prevention.
- Works with partners in using a range of project management tools, outcome measures and reports to plan, monitor and report on progress to peers and senior colleagues, proactively escalating risks where appropriate and implementing solutions.
Job description
Job responsibilities
ROLE PURPOSE / SUMMARY
The Mid and South Essex Integrated Care System will comprise the Integrated Care Board (ICB), which is the statutory body for the NHS, and the Integrated Care Partnership (ICP), which is a committee of the ICB, and brings together key health, care, community and voluntary sector organisations across the area.
The ICS has a bold ambition to deliver improved outcomes for our 1.2m population through our four Alliances, and we are placing clinical and professional leadership and the voice of our residents at the heart of realizing this ambition.
The postholder will be a manager within the Alliance-based team, who will work in partnership with local communities to improve local population health.
The role will lead on delivery of this approach within defined areas of work, holding responsibility for embedding a culture of collaborative innovation, integration and engagement across partners, including residents. The role will support alliance partnerships to define and deliver objectives specific to the needs of their locality, securing tangible improvements in health and wellbeing across local communities. This will be at both Integrated Neighbourhood Team (INT) and locality level, ensuring potential for optimisation of outcomes is maximized wherever opportunity arises. Although the postholder will be based within an Alliance team, they will work closely and collaboratively with teams across the ICB.
The postholder will be a dynamic, motivated individual who is a self-starter, able to adapt to new strategies, ideas and ways of working as they enable delivery of the ICB ambitions.
COMPETENCY BASED KEY DELIVERABLES
- Responsible and accountable for decisions made during the course of their duties, escalating significant issues where appropriate
- Contribute to setting long term strategy ensuring the aims and objectives of the organisation/system are embedded and progressively built upon within the setting of the strategy, as well as taking responsibility for the implementation of one or more plans which align to this strategy
- Management of multiple members of staff
- Responsible for one or more budgets and/or income streams of delivery
- Can demonstrate and deliver acute business acumen in their area of responsibility ensuring value for money, understanding the business of partners and the driving factors for delivery in multiple sectors.
- Responsible for supporting the senior Alliance team in delivering the core functions of the ICB and delivering National standards- Governance, assurance and oversight, performance, and quality of local services
- Understands the connection between the large-scale infrastructure of the ICS and the Alliance to ensure improved resident outcomes
Within defined work areas/localities:
- Establishes, nurtures and promotes relationships with and between all partners, ensuring a broad and robust network that enables meaningful collaboration and integration of care.
- Establishes effective mechanisms for meaningful engagement with residents and local communities in defining care needs and designing solutions, across all cultures and communities.
- Contributes to setting the local strategic direction, in collaboration with senior colleagues, partners, and in line with the ambitions of the ICS.
- Ensures delivery of agreed projects, outcomes and objectives, as determined by ICB and Alliance strategy.
- Support senior leads in working closely with partners, in particular local authority public health teams, to identify appropriate interventions to reduce health inequalities and address the wider determinants of health
- Ensures effective functioning and delivery of projects for allocated localities and INTs to strengthen their role as the foundation of out of hospital care, working within a framework of collaboration, integration and engagement to deliver improvements in:
o Health and wellbeing promotion and prevention;
o Anticipatory and complex care
o Urgent and episodic care;
- Understands, interprets and promotes the utilisation of local population health management data to identify opportunity and deliver tangible outcome improvements for identified cohorts. To include indicators of wider determinants of health and prevention.
- Works with partners in using a range of project management tools, outcome measures and reports to plan, monitor and report on progress to peers and senior colleagues, proactively escalating risks where appropriate and implementing solutions.
Person Specification
Skills
Essential
- Advanced IT skills in Microsoft applications including Word, Excel, PowerPoint and Outlook
- Able to be assertive in negotiation on difficult and controversial issues such as performance and change
- Able to deliver training/briefings/ updates to large groups of staff at all levels
- Able to make decisions autonomously, when required, on difficult issues and often to changing timescales.
- Ability to prioritise own work and teams workload considering conflicting priorities and tight deadlines
- Demonstrable ability to provide informative reporting to Senior Management on progress against operational outcomes and associated impact
- Excellent data analysis and interpretation skills involving highly complex data, with outstanding analytical and problem-solving skills.
Experience
Essential
- Experience of leading, managing and delivering significant change projects involving stakeholders
- Experience of holding responsibility for budget/s, budget setting and demonstrable knowledge of financial processes within own service
- Experience of working at strategic level, able to recognise direction and implications of policy and the potentially competing priorities/interests.
- Experience of leading, managing, developing, influencing and inspiring staff.
Knowledge / understanding
Essential
- Advanced knowledge of relevant systems and procedures
- In depth understanding of policies and practices within required field of work
- An in-depth understanding of health care provision and awareness of current NHS policies and priorities
Partnership Working / Leadership Management
Essential
- Can demonstrate partnership working and the understanding of how and when partnerships should be built, navigating and understanding local, regional and national political positions in order to solutions that span across multiple stakeholders
- Responsible for the implementation of the NHS People Promise and ICB Values across functional areas of responsibility.
- Role model core behaviours including equity and diversity and maintaining a professional image at all times
- Good communicator, with ability to liaise with colleagues at all levels
- Able to persuade and influence in areas of conflict
- Ability to work as part of a team or independently
- Ability to support strategic thinking in discussions by being aware of the bigger picture
Other
Essential
- Personal qualities of honesty and integrity.
- Possess a confident and positive attitude and be self motivated
- Demonstrable ability to influence and command respect and establish credibility quickly
- Personal attributes include emotional intelligence, resilience, agility and flexibility, able to respond to competing demands as they arise.
- Requirement to spend significant amounts of time inputting at a keyboard or reviewing computer information via the VDU.
- Ability to travel to attend meetings and attend for work at several locations, including home, for the purpose of hybrid working.
Qualifications
Essential
- Relevant Masters degree or extensive knowledge, skills and experience to equivalent level OR Extensive knowledge of specialist areas, acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or experience
- Project Management Qualification or equivalent level of experience OR Management qualification or equivalent level of on the job experience
- Evidence of continuing personal development
Person Specification
Skills
Essential
- Advanced IT skills in Microsoft applications including Word, Excel, PowerPoint and Outlook
- Able to be assertive in negotiation on difficult and controversial issues such as performance and change
- Able to deliver training/briefings/ updates to large groups of staff at all levels
- Able to make decisions autonomously, when required, on difficult issues and often to changing timescales.
- Ability to prioritise own work and teams workload considering conflicting priorities and tight deadlines
- Demonstrable ability to provide informative reporting to Senior Management on progress against operational outcomes and associated impact
- Excellent data analysis and interpretation skills involving highly complex data, with outstanding analytical and problem-solving skills.
Experience
Essential
- Experience of leading, managing and delivering significant change projects involving stakeholders
- Experience of holding responsibility for budget/s, budget setting and demonstrable knowledge of financial processes within own service
- Experience of working at strategic level, able to recognise direction and implications of policy and the potentially competing priorities/interests.
- Experience of leading, managing, developing, influencing and inspiring staff.
Knowledge / understanding
Essential
- Advanced knowledge of relevant systems and procedures
- In depth understanding of policies and practices within required field of work
- An in-depth understanding of health care provision and awareness of current NHS policies and priorities
Partnership Working / Leadership Management
Essential
- Can demonstrate partnership working and the understanding of how and when partnerships should be built, navigating and understanding local, regional and national political positions in order to solutions that span across multiple stakeholders
- Responsible for the implementation of the NHS People Promise and ICB Values across functional areas of responsibility.
- Role model core behaviours including equity and diversity and maintaining a professional image at all times
- Good communicator, with ability to liaise with colleagues at all levels
- Able to persuade and influence in areas of conflict
- Ability to work as part of a team or independently
- Ability to support strategic thinking in discussions by being aware of the bigger picture
Other
Essential
- Personal qualities of honesty and integrity.
- Possess a confident and positive attitude and be self motivated
- Demonstrable ability to influence and command respect and establish credibility quickly
- Personal attributes include emotional intelligence, resilience, agility and flexibility, able to respond to competing demands as they arise.
- Requirement to spend significant amounts of time inputting at a keyboard or reviewing computer information via the VDU.
- Ability to travel to attend meetings and attend for work at several locations, including home, for the purpose of hybrid working.
Qualifications
Essential
- Relevant Masters degree or extensive knowledge, skills and experience to equivalent level OR Extensive knowledge of specialist areas, acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or experience
- Project Management Qualification or equivalent level of experience OR Management qualification or equivalent level of on the job experience
- Evidence of continuing personal development
