Business Support Assistant – Dental

Job description

Job responsibilities

The post holder will provide and coordinate administrative and secretarial services; including for example, the management of high traffic inboxes, facilitating responses to a variety of queries, the preparation of meeting agendas and minutes, taking appropriate follow-up action as required. Diary management, arranging teams calls to support agile working. Supporting the team with the management of projects, gathering information and undertaking enquires as and when is necessary for the wider team.

Please see the Job Description for more information.

Person Specification

Values and behaviours

Essential

• Commitment to and focused on quality, promotes high standards in all they do.
• Able to make a connection between their work and the benefit to patients and the public.
• Consistently thinks about how their work can help and support clinicians and frontline staff deliver better outcomes for patients.
• Values diversity and difference, operates with integrity and openness.
• Works across boundaries, is positive and helpful, listens, involves, respects and learns from the contribution of others.
• Consistently looks to improve what they do, looks for successful tried and tested ways of working, and also seeks innovation.
• Actively develops themselves and supports other to do the same.
• Understanding of and commitment to equality of opportunity and good working.

Desirable

• Commitment to continuing professional development

Qualifications

Essential

• GCSE or Equivalent in English and Maths.
• Educated to NVQ level 4 in a relevant subject or equivalent level of qualification or significant equivalent previous proven experience.

Skills Capabilities & Attributes

Essential

• Expert knowledge of administrative process.
• Clear communicator with excellent writing, data entry and presentation skills; capable of constructing and delivering clear information/instructions to staff and service users.
• Ability to work under pressure in a busy working environment and able to multi-task.
• Effective team working.
• Ability to work without supervision.
• Able to work on own initiative, organising and prioritising own and other workloads to changing and often tight deadlines.
• Professional, calm and efficient manner.

Desirable

• Minute taking.

Equality and Diversity

Essential

• Understanding of and commitment to equality of opportunity and good working relationships.

Autonomy/Freedom to Act

Essential

• Ability to work without supervision. Able to work on own initiative, organising and prioritising own and other workloads to changing and often tight deadlines.

Other

Essential

• An ability to maintain confidentiality and trust and an awareness of information governance requirements and data protection.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

NHS Frimley Integrated Care Board

Address

King Edward VII

St. Leonards Rd

Windsor

SL4 3DP

Employer's website

https://www.frimley.icb.nhs.uk/ (Opens in a new tab)