Lead Freedom to Speak Up Guardian

Job description

Job responsibilities

Key Working Relationships

NHS C&M Senior Responsible Officer for FTSUNon-Executive Lead for FTSUChief Executive and Executive Team MembersChair and Non-Executive DirectorsSenior Managers and wider ICB colleaguesNHS C&Ms Freedom to Speak Up Guardians and AmbassadorsPeople TeamNational Guardians OfficeLocal, regional and national Freedom to Speak Up Leads, Guardians andChampions/AmbassadorsSenior leaders across Cheshire and Merseyside, NHS, local authorities and other third sector organisationsClinical LeadersHR Directors and DeputiesICS People Board members

Primary Care Network Clinical DirectorsLocal and Regional Trade Union representativesLocal professional committees (LMC, LPC, LOC, LDC)FTSU national and regional guardian and networksGP Portfolio leads, member GP practices and other practice staffEquality, Diversity and Inclusion LeadsProfessional people networks across the regionOther Integrated Care Boards and System colleaguesNHSE - National and Regional Representatives

Main duties and responsibilities

The FTSUG will work with colleagues to support the Board in the development of a FTSU organisational vision, identifying gaps in speaking up provision and engaging with key stakeholders to lead on the development and implementation of an FTSU strategy and action plan.

Working with the Senior Responsible Officer (SRO), the FTSUG will oversee the development of the long-term strategic plan for FTSU for NHS C&M include the roles, responsibilities and accountabilities of internal and system partners

The FTSUG will work with the SRO, Chief Executive, Board and Senior Leadership Team to guide them in the creation of an open culture which is based on listening and learning

The FTSUG will lead the ICBs system responsibilities including monitoring, oversight and assurance linked to the ICBs quality arrangements, and ensuring the ICB can demonstrate and evidence to external regulators in respect of action to develop speaking up arrangements

The post holder will have day to day operational responsibility for FTSU including awareness, recording, reporting and analysis of FTSU activity and management of highly sensitive and confidential information held on the FTSU Database

The post holder will provide a range of accurate and analytical reports to Boards, Committees, FTSU Forums providing analysis of FTSU data, themes, identified learning and recommendations.

The post holder will liaise with the National Guardians Office and other external bodies and Networks to monitor FTSU processes and the organisational and system response to FTSU and provide relevant analysis of data and evidence.

The FTSUG will report quarterly to the National Guardians Office on all relevant data and support the National Guardians Office in the case review process. The post holder will also participate in National Guardian Office activities and training, actively supporting fellow FTSU Guardians and Ambassadors.

The role will work with colleagues to develop, embed and promote an inclusive and values-based culture which supports all of our people to achieve their full potential.

The FTSUG will work with the Chief Executive and Board and with Equality, Diversity & Inclusion, Organisational Development and engagement colleagues to support development of a culture based on listening and learning where FTSU is a catalyst for innovation and change.

The FTSU Guardian will lead the long-term strategic planning for FTSU for NHS C&M and how to engage the wider health and care system in long term plans for FTSU, including primary care, social care and VCSE.

To work with colleagues to develop and embed an inclusive and values-based culture which supports all of our people to achieve their full potential.

The FTSU Guardian will deputise for Senior Responsible Officer for FTSU as required.

Communication and relationships

The post holder will meet regularly with NHS C&M Chief Executive, NED FTSU Lead, FTSU Senior Responsible Officer and Guardians to highlight areas of concern, feedback themes from staff speaking up and share experiences and outcomes.

Act as a critical friend to Board members, supporting the Board in ensuring it takes appropriate action to create a Freedom to Speak Up culture, assess trends, and actively respond to issues that are being raised.

Working in partnership with Communication and Engagement colleagues to develop and deliver FTSU communication and engagement interventions aimed at:- Increasing the understanding and visibility of the FTSUG and FTSU Ambassador roles amongst the organisations workforce- Promoting speaking up processes and sources of support and guidance, demonstrate the impact that speaking up is having in the organisation, and appropriately celebrate speaking up- Ensure the freedom to speak up message is relayed clearly to all staff

The post holder will ensure that staff are aware of, and have access to, support to help them speak up.

The FTSUG will be a highly visible individual, who spends time with staff providing expertise in developing a safe culture which supports and encourages staff to speak up and if necessary, advising them on how to raise concerns, including externally.

Ensure that individuals receive appropriate feedback on how issues about which they speak up are investigated, and the conclusion of any investigation.

The post holder will support managers to develop appropriate attitudes, knowledge and skills to respond to staff speaking up.

The FTSUG will coordinate and further develop a network of ambassadors who will work for cultural change to ensure that FTSU is embedded within the cultural change process and reaches all parts of the organisation with easy access to advice and support

The FTSUG will develop personal networks and peer relationships, contributing to wider networking, including the NW Regional network events, and sharing and learning from best practice.

The postholder will role model behaviours in support of FTSU best practice and challenge colleagues if this is not adhered to.

Provide FTSU specialist support to a wide range of internal teams, who maybe experiencing conflict. This will involve challenging behaviours which are not aligned with the culture and values of NHS Cheshire & Merseyside.

Person Specification

Qualifications

Essential

• Educated to masters level qualification or evidence of working at a senior level in people development or similar related field.
• Evidence of commitment to CPD.

Knowledge

Essential

• Comprehensive understanding of the issues and implications relating to the Freedom to Speak Up.
• Understanding of the issues relating to cultural change, staff engagement and EDI best practice.
• Detailed knowledge of speaking up and the barriers that can exist for those who speak up

Experience

Essential

• Experience of and the ability to deal with highly complex human interactive and interpersonal issues on a regular basis.
• Comprehensive track record of supporting and listening to staff
• Ability to demonstrate strong compassionate leadership skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

NHS Cheshire and Merseyside Integrated Care Board

Address

ICB Office Location (to be agreed)

No.1 Lakeside | 920 Centre Park

Warrington

WA1 1QY

Employer's website

https://www.cheshireandmerseysidepartnership.co.uk/ (Opens in a new tab)