Job summary
Fixed Term/Secondment until 31/03/2024
An
exciting opportunity has arisen for an Invoice Validator to work in Croydons
Continuing Healthcare (CHC) multi-disciplinary team based in Croydon's town
centre, co-located with the Local Authority.
The
CHC multi-disciplinary team, comprises of Invoice Validation, Finance, Business
Intelligence and Contracting, as well as the wider CHC Clinical, Administrative
and Placement teams. As Invoice
Validator you will have responsibility for validating and coding invoices on
the Oracle SBS financial system, and accurately recording invoice details on
the Continuing Healthcare Broad Care database.
You
will be assigned your own portfolio of CHC providers with whom you will have
regular contact, and you will have responsibility for reviewing Funded Nursing
Care (FNC) charges and resolving any invoicing queries.
Full
training will be provided in the use of the Oracle SBS (the national financial
system for ICB's), Croydon ICBs Broad Care data base for CHC patients, and in
Excel. Training on the National Framework for CHC will be provided to
help you to understand how the role fits into the wider Health and Social Care
economy.
If
you're highly numerate, have a good eye for detail and strong data entry
skills, with excellent written and verbal communication skills, we look forward
to receiving your application.
When
completing the supporting statement please provide examples or evidence of how
you meet each criteria.
Interview: TBC
Main duties of the job
For full details of the main duties for this role please see the job description and person specification document attached
Job Purpose
The main purposes of this specific role are to:
Validate patient records and invoices from external health care sources to ensure
that they relate to the relevant location and provide analysis on the data quality of
information being used to support this.
Undertake the validation of all provider patient level activity data to support the
monthly financial process.
Process datasets to produce information that supports the management of CHC
contracts.
In addition the post holder will be:
Highly motivated and enthusiastic individual who can provide effective administrative
services: including for example, the preparation of papers and briefings, taking
appropriate follow-up action as required
Supporting the team with the management of patient management systems,
gathering information and undertaking enquiries as and when is necessary for the
deputy head of department, teams and the department
About us
On 1 July 2022, NHS South West London Integrated Care Board (ICB) was established. The ICB, as part of South West London Integrated Care System (ICS), is a partnership of organisations that come together to plan and deliver joined up health and care services to improve the lives of people in our six boroughs: Croydon, Merton, Kingston, Richmond, Sutton and Wandsworth.
Each ICS consists of two statutory elements:
- an Integrated Care Board, bringing the NHS together with its partners locally to improve health and care services
- an Integrated Care Partnership (ICP): the broad alliance of organisations and representatives concerned with improving the care, health and wellbeing of the population, jointly convened by the ICB and local authorities in the area.
ICBs are statutory NHS bodies responsible for planning and allocating resources to meet the four core purposes of integrated care systems (ICSs):
- to improve outcomes in population health and healthcare;
- tackle inequalities in outcomes, experience and access;
- enhance productivity and value for money and;
- help the NHS support broader social and economic development.
NHS South West London Integrated Care Board decides how the South West London NHS budget is spent and develops plans to improve people's health, deliver higher quality care, and better value for money.
Job description
Job responsibilities
For full details of the main duties for this role please see the job description and person specification document attached.
Main Duties and Responsibilities
To review, crosscheck systems to and validate data from external sources in support
of patient records and invoices received to ensure database integrity and quality
To deliver an effective and competent level of CHC system analysis to ensure
comprehensive validation of patient records. To manage and update patient records
accurately and ensure the patient pathway is accurately recorded
To prepare reports to senior management teams on the validity of activity with
contracts, patient records and invoices
Use and update bespoke databases and checking procedures to ensure that
information is up to date and accurate. This includes patient validations.
Monitor the teams e-mail account(s) and file any data received and action queries as
appropriate and within agreed timetable
Other Duties and Responsibilities
In addition, the following responsibilities are to provide administration support and advice to
the teams by:
Undertaking administrative duties such as photocopying, faxing and linking e-files as
appropriate
Check the patient record against eligibility documents, letters, emails, minutes and reports
when required
Ensuring all urgent and/or confidential communications are received and distributed from/to
relevant parties in a timely manner.
Organising and planning events as necessary supporting information material.
Supporting teams in project management and participating in department events.
Inputting, monitoring and checking data, required for finite and ongoing projects within the
teams
Working with all team members in the collection of information for performance reporting
on relevant team projects
Acting as a point of contact for teams, dealing and responding effectively with complex
queries from stakeholders and passing on relevant information to appropriate team members
sensitively and autonomously
Supplying the relevant information required for service and financial management,
supporting the head of department and teams by maintaining control schedules Running and
collating reports which may include reports to the Board and senior management as
required.
Developing and maintaining effective electronic and paper filing systems, to ensure that
information is kept securely and is accessible to other members of the team
To facilitate flexible working, although this is the post holders primary role, s/he may be
required to undertake work in another role or team, commensurate with the grade of this
post, in order to utilize the post holders experience and skills and maximize the efficiency of
the organisation.
The post holder will need to work in a coordinated and joined up way with colleagues
across the CHC Clinical and MDT Teams function to ensure effective service delivery
Job description
Job responsibilities
For full details of the main duties for this role please see the job description and person specification document attached.
Main Duties and Responsibilities
To review, crosscheck systems to and validate data from external sources in support
of patient records and invoices received to ensure database integrity and quality
To deliver an effective and competent level of CHC system analysis to ensure
comprehensive validation of patient records. To manage and update patient records
accurately and ensure the patient pathway is accurately recorded
To prepare reports to senior management teams on the validity of activity with
contracts, patient records and invoices
Use and update bespoke databases and checking procedures to ensure that
information is up to date and accurate. This includes patient validations.
Monitor the teams e-mail account(s) and file any data received and action queries as
appropriate and within agreed timetable
Other Duties and Responsibilities
In addition, the following responsibilities are to provide administration support and advice to
the teams by:
Undertaking administrative duties such as photocopying, faxing and linking e-files as
appropriate
Check the patient record against eligibility documents, letters, emails, minutes and reports
when required
Ensuring all urgent and/or confidential communications are received and distributed from/to
relevant parties in a timely manner.
Organising and planning events as necessary supporting information material.
Supporting teams in project management and participating in department events.
Inputting, monitoring and checking data, required for finite and ongoing projects within the
teams
Working with all team members in the collection of information for performance reporting
on relevant team projects
Acting as a point of contact for teams, dealing and responding effectively with complex
queries from stakeholders and passing on relevant information to appropriate team members
sensitively and autonomously
Supplying the relevant information required for service and financial management,
supporting the head of department and teams by maintaining control schedules Running and
collating reports which may include reports to the Board and senior management as
required.
Developing and maintaining effective electronic and paper filing systems, to ensure that
information is kept securely and is accessible to other members of the team
To facilitate flexible working, although this is the post holders primary role, s/he may be
required to undertake work in another role or team, commensurate with the grade of this
post, in order to utilize the post holders experience and skills and maximize the efficiency of
the organisation.
The post holder will need to work in a coordinated and joined up way with colleagues
across the CHC Clinical and MDT Teams function to ensure effective service delivery
Person Specification
Qualifications
Essential
- Educated to NVQ 3 level in a relevant subject or equivalent level of
- qualification or significant equivalent previous proven experience.
Knowledge and Experience
Essential
- Significant administrative/ secretarial experience including initiating and
- maintaining office systems.
- Demonstrable experience in dealing with the senior management and
- dealing with sensitive and confidential information.
- Intermediate knowledge of IT systems and software programmes such as Outlook, Word, Excel, Power Point and Access.
- Understanding of Confidentiality and Data Protection Act.
- Knowledge of NHS issues
Skills and Abilities
Essential
- Clear communicator with excellent writing, data entry and presentation
- skills: capable of constructing and delivering clear information/
- instructions to staff, customers and service users
- Effective team working
- Problem solving skills
- Ability to work without supervision. Able to work on own initiative within clearly communicated boundaries, organising and prioritising own and others workloads to changing and often tight deadlines
Desirable
- Ability to work under pressure in a busy working environment and able to
- multi-task
Person Specification
Qualifications
Essential
- Educated to NVQ 3 level in a relevant subject or equivalent level of
- qualification or significant equivalent previous proven experience.
Knowledge and Experience
Essential
- Significant administrative/ secretarial experience including initiating and
- maintaining office systems.
- Demonstrable experience in dealing with the senior management and
- dealing with sensitive and confidential information.
- Intermediate knowledge of IT systems and software programmes such as Outlook, Word, Excel, Power Point and Access.
- Understanding of Confidentiality and Data Protection Act.
- Knowledge of NHS issues
Skills and Abilities
Essential
- Clear communicator with excellent writing, data entry and presentation
- skills: capable of constructing and delivering clear information/
- instructions to staff, customers and service users
- Effective team working
- Problem solving skills
- Ability to work without supervision. Able to work on own initiative within clearly communicated boundaries, organising and prioritising own and others workloads to changing and often tight deadlines
Desirable
- Ability to work under pressure in a busy working environment and able to
- multi-task
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).