Senior CHC Nurse Assessor

South West London Integrated Care Board

Information:

This job is now closed

Job summary

We are looking for an experienced senior nurse assessor to lead and manage a team of nurse assessors who administer and undertake assessment of the patients eligibility for Continuing Healthcare (CHC) and Funded Nursing Care (FNC). The post holder will work with all stakeholders including patients and their families, to ensure that funding decisions are taken in a transparent and coherent manner

The post holder will contribute to the clinical management function of the CHC service, forming part of a senior duty roster to handle fast track applications, review checklist referrals, manage complex cases and sign off assessment ratifications

Main duties of the job

For a full list of duties held by this post, please refer to the job description

This role will lead and manage a team of assessors who administer and undertake assessment of the patients eligibility for Continuing Healthcare (CHC) and Funded Nursing Care (FNC) in order to plan and commission appropriate care packages to meet their needs, monitor that the care packages continue to meet their needs and review the planned care to ensure it provides a high standard of quality and safety.

About us

On 1 July 2022, NHS South West London Integrated Care Board (ICB) was established. The ICB, as part of South West London Integrated Care System (ICS), is a partnership of organisations that come together to plan and deliver joined up health and care services to improve the lives of people in our six boroughs: Croydon, Merton, Kingston, Richmond, Sutton and Wandsworth.

Each ICS consists of two statutory elements:

  • an Integrated Care Board, bringing the NHS together with its partners locally to improve health and care services
  • an Integrated Care Partnership (ICP): the broad alliance of organisations and representatives concerned with improving the care, health and wellbeing of the population, jointly convened by the ICB and local authorities in the area.

ICBs are statutory NHS bodies responsible for planning and allocating resources to meet the four core purposes of integrated care systems (ICSs):

  • to improve outcomes in population health and healthcare;
  • tackle inequalities in outcomes, experience and access;
  • enhance productivity and value for money and;
  • help the NHS support broader social and economic development.

NHS South West London Integrated Care Board decides how the South West London NHS budget is spent and develops plans to improve people's health, deliver higher quality care, and better value for money.

Date posted

03 July 2023

Pay scheme

Agenda for change

Band

Band 7

Salary

£43,742 to £50,056 a year Plus Outer London HCAS per annum

Contract

Permanent

Working pattern

Full-time

Reference number

D9491-SWL632

Job locations

Bernard Weatherill House

Mint Walk

Croydon

CR0 1EA


Job description

Job responsibilities

For a full list of duties held by this post, please refer to the job description

1. Duties and Responsibilities

The post holder will be responsible for a team delivering assessments of individuals eligibility for Continuing Healthcare and Funded Nursing Care and for reviewing care packages for existing patients. The post holder will ensure that assessments and reviews are carried out in a timely manner according to national specifications.

The post holder will work with all stakeholders including patients and, where relevant, their families, to ensure that funding decisions are taken in a transparent and coherent manner.

The post holder will ensure that the assessor team keep accurate records and are able to demonstrate that funding recommendations are evidence based and made according to the criteria described within national CHC frameworks.

The post holder will contribute to the clinical management function of the CHC service, forming part of a senior duty roster to handle fast track applications, review checklist referrals, manage complex cases and sign off assessment ratifications.

The post holder will ensure that all care plans are in place which are up to dayte and support the clients current care needs. They will also ensure there is a regular review process in place for the care plans and where these have not been updated or are omitted from the clients file, they will ensure they are in place promptly. Further to this, the individual will ensure that where a need for on-going referral to another specialist is required (e.g. DOLs, Safeguarding, SALT, OT, CHIT, Community LD specialist Team), that this is completely promptly, with the outcome of any referrals being included in the CHC assessment as deemed appropriate.

The post holder is to act as an advocate for the vulnerable, challenging poor practice and discriminatory attitudes and behavior relating to their care. This will include both challenging the situation at the time, and also reporting it to an appropriate person or authority as necessary. This is not exclusive to the client being assessed.

Case load management

Duty

Managing small team of CHC assessors timely work planning, KPI, performance management

Escalate issues with performance to their senior

Support juniors when undertaking challenging assessments, provide clinical supervision and leadership

Focused on quality and CG and ensure it is embedded in the day to day practice of the team

This role will provide senior support and guidance to the team to help them manage complex patients being assessed for or receiving continuing healthcare.

Develop and monitor clinical/practice standards for the service and contribute to the annual audit plan for CHC and lead peer review and other quality and audit initiatives.

Support senior clinical management team in investigating complaints and ensure that learning from these is disseminated and assimilated by the CHC team, making changes to standard operating procedures as necessary.

Job description

Job responsibilities

For a full list of duties held by this post, please refer to the job description

1. Duties and Responsibilities

The post holder will be responsible for a team delivering assessments of individuals eligibility for Continuing Healthcare and Funded Nursing Care and for reviewing care packages for existing patients. The post holder will ensure that assessments and reviews are carried out in a timely manner according to national specifications.

The post holder will work with all stakeholders including patients and, where relevant, their families, to ensure that funding decisions are taken in a transparent and coherent manner.

The post holder will ensure that the assessor team keep accurate records and are able to demonstrate that funding recommendations are evidence based and made according to the criteria described within national CHC frameworks.

The post holder will contribute to the clinical management function of the CHC service, forming part of a senior duty roster to handle fast track applications, review checklist referrals, manage complex cases and sign off assessment ratifications.

The post holder will ensure that all care plans are in place which are up to dayte and support the clients current care needs. They will also ensure there is a regular review process in place for the care plans and where these have not been updated or are omitted from the clients file, they will ensure they are in place promptly. Further to this, the individual will ensure that where a need for on-going referral to another specialist is required (e.g. DOLs, Safeguarding, SALT, OT, CHIT, Community LD specialist Team), that this is completely promptly, with the outcome of any referrals being included in the CHC assessment as deemed appropriate.

The post holder is to act as an advocate for the vulnerable, challenging poor practice and discriminatory attitudes and behavior relating to their care. This will include both challenging the situation at the time, and also reporting it to an appropriate person or authority as necessary. This is not exclusive to the client being assessed.

Case load management

Duty

Managing small team of CHC assessors timely work planning, KPI, performance management

Escalate issues with performance to their senior

Support juniors when undertaking challenging assessments, provide clinical supervision and leadership

Focused on quality and CG and ensure it is embedded in the day to day practice of the team

This role will provide senior support and guidance to the team to help them manage complex patients being assessed for or receiving continuing healthcare.

Develop and monitor clinical/practice standards for the service and contribute to the annual audit plan for CHC and lead peer review and other quality and audit initiatives.

Support senior clinical management team in investigating complaints and ensure that learning from these is disseminated and assimilated by the CHC team, making changes to standard operating procedures as necessary.

Person Specification

Other

Essential

  • Ability to work as part of a team and work flexibly to provide support to other departments and teams as and when necessary

Qualifications

Essential

  • Registered health professional
  • Advanced clinical assessment skills
  • Current professional registration

Desirable

  • Management Qualification

Knowledge and Experience

Essential

  • Experience of Operational Service Management
  • Experience and understanding of Change Management
  • Experience of leading successful projects
  • Experience of managing a caseload
  • Excellent knowledge of CHC national and local policy
  • Knowledge of service improvement
  • Working knowledge of all aspects of CHC including Clinical, Brokerage, Contracting, Finance, Business Intelligence and Quality.
  • Knowledge of Service Performance Management and driving performance by using complex data
  • Act as a leader whilst being a good team player
  • To demonstrate tact & diplomacy, empathy & sensitivity
Person Specification

Other

Essential

  • Ability to work as part of a team and work flexibly to provide support to other departments and teams as and when necessary

Qualifications

Essential

  • Registered health professional
  • Advanced clinical assessment skills
  • Current professional registration

Desirable

  • Management Qualification

Knowledge and Experience

Essential

  • Experience of Operational Service Management
  • Experience and understanding of Change Management
  • Experience of leading successful projects
  • Experience of managing a caseload
  • Excellent knowledge of CHC national and local policy
  • Knowledge of service improvement
  • Working knowledge of all aspects of CHC including Clinical, Brokerage, Contracting, Finance, Business Intelligence and Quality.
  • Knowledge of Service Performance Management and driving performance by using complex data
  • Act as a leader whilst being a good team player
  • To demonstrate tact & diplomacy, empathy & sensitivity

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

South West London Integrated Care Board

Address

Bernard Weatherill House

Mint Walk

Croydon

CR0 1EA


Employer's website

https://www.southwestlondon.icb.nhs.uk (Opens in a new tab)

Employer details

Employer name

South West London Integrated Care Board

Address

Bernard Weatherill House

Mint Walk

Croydon

CR0 1EA


Employer's website

https://www.southwestlondon.icb.nhs.uk (Opens in a new tab)

For questions about the job, contact:

Deputy Director, CHC

Rachael Colley

rachael.colley@swlondon.nhs.uk

Date posted

03 July 2023

Pay scheme

Agenda for change

Band

Band 7

Salary

£43,742 to £50,056 a year Plus Outer London HCAS per annum

Contract

Permanent

Working pattern

Full-time

Reference number

D9491-SWL632

Job locations

Bernard Weatherill House

Mint Walk

Croydon

CR0 1EA


Supporting documents

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