South West London Integrated Care Board

Administrator - C&S

This job is now closed

Job summary

We are seeking a highly motivated and enthusiastic individual to provide and co-ordinate administrative services for the Continuing Healthcare Team including for example, the preparation of agendas and minutes, taking appropriate follow-up action as required. Supporting the team with the management of projects, gathering information and undertaking enquires as and when necessary for the head of department, teams and the department.

Main duties of the job

Provide specialist administration support and advice to the teams and/or Sector by:

Taking telephone calls for the clinical CHC team when out of the office and expected to use their initiative to deal with phone calls and messages.
Sorting and prioritising all incoming mail and e-mail, distributing as appropriate.
Managing the electronic diary for the clinical CHC team, including arranging and changing appointments, prioritising these as appropriate

About us

NHS South West London Integrated Care Board (ICB), as part of South West London Integrated Care System (ICS), is a partnership of organisations that come together to plan and deliver joined up health and care services to improve the lives of people in our six boroughs: Croydon, Merton, Kingston, Richmond, Sutton and Wandsworth.

Each ICS consists of two statutory elements:

an Integrated Care Board, bringing the NHS together with its partners locally to improve health and care services
an Integrated Care Partnership (ICP): the broad alliance of organisations and representatives concerned with improving the care, health and wellbeing of the population, jointly convened by the ICB and local authorities in the area.

ICBs are statutory NHS bodies responsible for planning and allocating resources to meet the four core purposes of integrated care systems (ICSs):

to improve outcomes in population health and healthcare;
tackle inequalities in outcomes, experience and access;
enhance productivity and value for money and;
help the NHS support broader social and economic development.

NHS South West London Integrated Care Board decides how the South West London NHS budget is spent and develops plans to improve people's health, deliver higher quality care, and better value for money.

Date posted

11 February 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£31,081 to £33,665 a year Per Annum inclusive of Outer HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

491-SWLCHC129-A

Job locations

SWL CHC (C&S) Team (930157) L4

120 The Broadway

London

SW19 1RH

Job description

Job responsibilities

Please refer to the Job Description for full details.

Provide specialist administration support and advice to the teams and/or Sector by:

Taking telephone calls for the clinical CHC team when out of the office and expected to use their initiative to deal with phone calls and messages.

Sorting and prioritising all incoming mail and e-mail, distributing as appropriate.

Managing the electronic diary for the clinical CHC team, including arranging and changing appointments, prioritising these as appropriate

Undertaking administrative duties such as photocopying, faxing and mail-out distributions.

Ensuring all urgent and/or confidential communications are received and distributed from/to relevant parties in a timely manner.

Organising and planning events as necessary including producing/providing supporting information material.

Supporting teams in project management and participating in department events.

Inputting, monitoring and checking data, required for finite and ongoing projects within the teams

Working with all team members in the collection of information for performance reporting on relevant team projects

Acting as a point of contact for the team, dealing and responding effectively with complex queries from stakeholders and passing on relevant information to appropriate team members sensitively and autonomously

Ordering stationery as required.

Running and collating reports which may include reports to the Board and senior management as required.

Developing and maintaining effective electronic and paper filing systems, to ensure that information is kept securely and is accessible to other members of the team

To provide administrative support including when appropriate to all team members to support a range of department initiatives

Providing guidance and advice on relevant policies and procedures

Participate in Research and Development activities as directed.

To carry out other appropriate delegated duties as required

To facilitate flexible working, although this is the post holders primary role, s/he may be required to undertake work in another role or team, commensurate with the grade of this post, in order to utilize the post holders experience and skills and maximize the efficiency of the organisation.