Job summary
The role will focus on dissolving traditional barriers in ways of working, co-designing new local pathways across health and social care and establishing the required contractual arrangements across the healthcare platform.
This a highly strategic role that sets out to deliver the integration strategy for Primary Care and Community Services across Merton and Wandsworth. The role will lead on key aspects of primary care and community services transformation as required by the Programme Delivery Lead, furthering the ambition for integrated commissioning across both health and social care via relevant project and programme management and pathway re-design.
Interview w/c: 16th December 2024
Main duties of the job
o Local relationship management between respective stakeholders across the two Boroughs using informed persuasion to influence others.
oUtilise highly developed communication skills to synthesise and present complex information in an articulate way to successfully facilitate the change management processes.
o Supporting delivery of the strategic commissioning framework as well as the National Policies and programmes of work associated primary care and community services.
o Work autonomously to tight and often changing timescales, developing solutions with key stakeholders under the direction of the Deputy Director of Primary Care and Community Services.
o Actively build productive relationships with GPs, practices, federations and other stakeholders across primary, community and secondary care.
oManagement and delivery of end-to-end project lifecycles, service and quality improvement via iterative methodology to improve patient outcomes and value for money.
About us
NHS South West London Integrated Care Board (ICB), as part of South West London Integrated Care System (ICS), is a partnership of organisations that come together to plan and deliver joined up health and care services to improve the lives of people in our six boroughs: Croydon, Merton, Kingston, Richmond, Sutton and Wandsworth.
Each ICS consists of two statutory elements:
- an Integrated Care Board, bringing the NHS together with its partners locally to improve health and care services
- an Integrated Care Partnership (ICP): the broad alliance of organisations and representatives concerned with improving the care, health and wellbeing of the population, jointly convened by the ICB and local authorities in the area.
ICBs are statutory NHS bodies responsible for planning and allocating resources to meet the four core purposes of integrated care systems (ICSs):
- to improve outcomes in population health and healthcare;
- tackle inequalities in outcomes, experience and access;
- enhance productivity and value for money and;
- help the NHS support broader social and economic development.
NHS South West London Integrated Care Board decides how the South West London NHS budget is spent and develops plans to improve people's health, deliver higher quality care, and better value for money.
Job description
Job responsibilities
Please refer to the Job Description for full details.
Duties and Responsibilities:
Operate effectively in a flexible and demanding environment and proactively engage with NHS staff, General Practice personnel, consultants and health and social service providers, including contractors working on a variety of topics.
Provide and receive highly complex, sometimes sensitive and contentious information and presenting information, to a wide range of stakeholders in a formal setting.
Having the ability to deal with resulting potentially aggressive/antagonistic situations.
Committed to working and engaging constructively with internal and external stakeholders on a range of business sensitive issues that involve change of process and culture.
Operate effectively in a flexible and demanding environment and proactively engage with NHS staff, General Practice personnel, consultants and health and social service providers, including contractors working on a variety of topics.
Provide and receive highly complex, sometimes sensitive and contentious information and presenting information, to a wide range of stakeholders in a formal setting.
Having the ability to deal with resulting potentially aggressive/antagonistic situations.
Committed to working and engaging constructively with internal and external stakeholders on a range of business sensitive issues that involve change of process and culture.
Job description
Job responsibilities
Please refer to the Job Description for full details.
Duties and Responsibilities:
Operate effectively in a flexible and demanding environment and proactively engage with NHS staff, General Practice personnel, consultants and health and social service providers, including contractors working on a variety of topics.
Provide and receive highly complex, sometimes sensitive and contentious information and presenting information, to a wide range of stakeholders in a formal setting.
Having the ability to deal with resulting potentially aggressive/antagonistic situations.
Committed to working and engaging constructively with internal and external stakeholders on a range of business sensitive issues that involve change of process and culture.
Operate effectively in a flexible and demanding environment and proactively engage with NHS staff, General Practice personnel, consultants and health and social service providers, including contractors working on a variety of topics.
Provide and receive highly complex, sometimes sensitive and contentious information and presenting information, to a wide range of stakeholders in a formal setting.
Having the ability to deal with resulting potentially aggressive/antagonistic situations.
Committed to working and engaging constructively with internal and external stakeholders on a range of business sensitive issues that involve change of process and culture.
Person Specification
Education and Qualifications
Essential
- Educated to masters level or equivalent level of experience of working at a senior level in specialist area.
- Extensive knowledge of specialist areas, acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or experience to master's level equivalent
Knowledge and Experience
Essential
- Must be able to provide and receive highly complex, sensitive or contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups
- Significant experience of successfully operating in a politically sensitive environment
- Problem solving skills and ability to respond to sudden unexpected demands
- Experience of managing and motivating a team and reviewing performance of the individuals.
- Experience of setting up and implementing internal processes and procedures
Skills and Abilities
Essential
- Ability to understand a broad range of highly complex information quickly and making decisions where opinions differ/no obvious solution
- Ability to identify risks, anticipate issues and create solutions and to resolve problems in relation to project or service delivery
- Demonstrated capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly;
- Ability to work without supervision, providing specialist advice to the organisation, working to tight and often changing timescales Interpreting national policy for implementation
Other
Essential
- Ability to work as part of a team and work flexibly to provide support to other departments and teams as and when necessary
Person Specification
Education and Qualifications
Essential
- Educated to masters level or equivalent level of experience of working at a senior level in specialist area.
- Extensive knowledge of specialist areas, acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or experience to master's level equivalent
Knowledge and Experience
Essential
- Must be able to provide and receive highly complex, sensitive or contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups
- Significant experience of successfully operating in a politically sensitive environment
- Problem solving skills and ability to respond to sudden unexpected demands
- Experience of managing and motivating a team and reviewing performance of the individuals.
- Experience of setting up and implementing internal processes and procedures
Skills and Abilities
Essential
- Ability to understand a broad range of highly complex information quickly and making decisions where opinions differ/no obvious solution
- Ability to identify risks, anticipate issues and create solutions and to resolve problems in relation to project or service delivery
- Demonstrated capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly;
- Ability to work without supervision, providing specialist advice to the organisation, working to tight and often changing timescales Interpreting national policy for implementation
Other
Essential
- Ability to work as part of a team and work flexibly to provide support to other departments and teams as and when necessary
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.