Job summary
We are seeking a strategic leader and HR expert to join our team as the Head of people. In this role, you will lead our small People/HR team and collaborate with leaders across the ICB to provide high-quality HR advice and support throughout the employee lifecycle.
Key Responsibilities include delivering the People & OD strategy and measuring progress through regular, clear reporting; Utilising people analytics and insights to drive recommendations, decision-making and improve organisational efficiency and performance; Deputising for the Chief People Officer including senior management meetings; Working collaboratively with senior colleagues across the ICB to deliver a professional responsive, and inclusive People service.
Requirements: Proven experience as a strategic leader in HR; Expertise in HR practices and employee lifecycle management; Strong analytical skills; Excellent communication and collaborative abilities.
If you are a dynamic and strategic HR professional looking to make significant impact, we invite you to apply for the Head of People position. Join us and contribute to our mission of fostering a supportive and efficient workplace.
Main duties of the job
o Ensure day to day leadership and management of the People/HR team and work in partnership with other Workforce colleagues.
o Support recruitment, retention and stability through effective workforce planning, aligned to current and future skills needs, working effectively within budget
o Ensure the delivery of a high quality, effective and cost-effective people service, with a strong focus on collaboration and building leadership and management capability.
o Ensure robust processes are in place for recruitment and retention and establishment control.
o Lead the development of the HRBP team, to enable effective facilitation of change and transformation.
o Support the Chief People Officer in providing a senior business partnering service to the Executive team
o Develop workforce benchmarks and key performance indicators.
o Support the Chief People Officer, in regularly preparing clear workforce reports for the Senior Management Team meetings. Reports will reflect workforce intelligence, analytics and insight to drive recommendations, the business and financial management of the ICB. You may be required at times to present at these meetings.
About us
NHS South West London Integrated Care Board (ICB), as part of South West London Integrated Care System (ICS), is a partnership of organisations that come together to plan and deliver joined up health and care services to improve the lives of people in our six boroughs: Croydon, Merton, Kingston, Richmond, Sutton, and Wandsworth.
Each ICS consists of two statutory elements:
- an Integrated Care Board, bringing the NHS together with its partners locally to improve health and care services.
- an Integrated Care Partnership (ICP): the broad alliance of organisations and representatives concerned with improving the care, health, and wellbeing of the population, jointly convened by the ICB and local authorities in the area.
ICBs are statutory NHS bodies responsible for planning and allocating resources to meet the four core purposes of integrated care systems (ICSs):
- to improve outcomes in population health and healthcare.
- tackle inequalities in outcomes, experience, and access.
- enhance productivity and value for money and,
- help the NHS support broader social and economic development.
NHS South West London Integrated Care Board decides how the South West London NHS budget is spent and develops plans to improve people's health, deliver higher quality care, and better value for money
Job description
Job responsibilities
See Job Description and Person Specification
This post will be responsible for the delivery of the ICBs People strategy, the provision of the high-quality HR advice to managers and staff on all areas of the employee lifecycle.
Support the development, implementation and delivery of wider programmes relating to recruitment & retention, talent management & succession planning, employment engagement & wellbeing, learning & development and so on.
This post will also act as the ICBs main legal adviser contact on employment matters ensuring a Just Culture with a consistent approach that recognises the uniqueness each person and situation brings.
Manage a busy and dynamic People function ensuring a collaborative working environment with other Workforce colleagues and other colleagues across the ICB as well as staff side (Trade Union).
Support the Chief People Officer in providing a senior business partnering service and regularly preparing clear workforce reports (workforce intelligence) to the Executive team and meetings. Lead on key workforce projects internally and contribute to wider ICS (system) programmes.
Effectively manage identified workforce budgets and service contracts such as occupational health & wellbeing, payroll, recruitment services and so on.
Lead and foster a compassionate and inclusive work environment by role modelling behaviours that drive positive change.
Ensure robust HR policies, procedures and processes are in place and remain that they remain relevant, accessible, and up to date with legislative/national requirement to support workforce challenges.
The post holder will be required to maintain constructive relationships with a wide range of senior internal and external stakeholders.
Job description
Job responsibilities
See Job Description and Person Specification
This post will be responsible for the delivery of the ICBs People strategy, the provision of the high-quality HR advice to managers and staff on all areas of the employee lifecycle.
Support the development, implementation and delivery of wider programmes relating to recruitment & retention, talent management & succession planning, employment engagement & wellbeing, learning & development and so on.
This post will also act as the ICBs main legal adviser contact on employment matters ensuring a Just Culture with a consistent approach that recognises the uniqueness each person and situation brings.
Manage a busy and dynamic People function ensuring a collaborative working environment with other Workforce colleagues and other colleagues across the ICB as well as staff side (Trade Union).
Support the Chief People Officer in providing a senior business partnering service and regularly preparing clear workforce reports (workforce intelligence) to the Executive team and meetings. Lead on key workforce projects internally and contribute to wider ICS (system) programmes.
Effectively manage identified workforce budgets and service contracts such as occupational health & wellbeing, payroll, recruitment services and so on.
Lead and foster a compassionate and inclusive work environment by role modelling behaviours that drive positive change.
Ensure robust HR policies, procedures and processes are in place and remain that they remain relevant, accessible, and up to date with legislative/national requirement to support workforce challenges.
The post holder will be required to maintain constructive relationships with a wide range of senior internal and external stakeholders.
Person Specification
Education / Qualifications
Essential
- Educated to masters level or equivalent professional HROD qualification (MCIPD) with highly developed specialist professional knowledge across a range of HR disciplines over a significant period
- Educated to master's level or equivalent experience
Knowledge and Experience
Essential
- Proven track record of successfully leading HR teams to develop and deliver workforce strategies/plans, culture change and organisation effectiveness
- Experience of developing a suite of metrics (KPIs) to assess the efficacy of the function to share insights and drive performance.
- Significant experience and track record of delivering change and transformation to improve capacity, capability and efficiencies including TUPE and handling specialist HR advice.
- Experience of drafting and producing reports for Executive meetings and producing Board papers.
- Knowledge of best practice in recruitment and retention, employee relations, policy and procedure, staff engagement and wellbeing (not just based on the NHS)
Skills and Abilities
Essential
- Excellent people skills and a demonstrative passion for driving positive change with the ability to gain credibility working in partnership with a wider range of different healthcare professionals within and outside the ICB, fostering a supportive work environment.
- The ability to analyse complex issues and data, to think and plan to achieve both tactical and strategic objectives and exercise sound judgement in the face of conflicting pressures.
- Exceptional communication skills to write and present concise comprehensive and effective papers and verbally communicate clear and effective management processes for rational and timely decision making
- Highly effective skills and effectiveness in handling sensitive conflict resolution, facilitation/ mediation and management.
- Through collaboration with department leaders and Workforce Transformation colleagues, ability to identify and determine training needed, design and deliver Workforce/HR programmes that address talent needs, succession planning, and organisational development opportunities.
Other
Essential
- Strong compassionate and inclusive leadership style and collaborative management style which recognises and values personal contributions and encourages and motivates team working and continuous quality improvement.
- Demonstrate commitment and role model behaviours and actions that support equality, diversity, belonging and inclusion.
- Recommend, design, and deliver projects and interventions, in line with the business requirements and objectives.
Person Specification
Education / Qualifications
Essential
- Educated to masters level or equivalent professional HROD qualification (MCIPD) with highly developed specialist professional knowledge across a range of HR disciplines over a significant period
- Educated to master's level or equivalent experience
Knowledge and Experience
Essential
- Proven track record of successfully leading HR teams to develop and deliver workforce strategies/plans, culture change and organisation effectiveness
- Experience of developing a suite of metrics (KPIs) to assess the efficacy of the function to share insights and drive performance.
- Significant experience and track record of delivering change and transformation to improve capacity, capability and efficiencies including TUPE and handling specialist HR advice.
- Experience of drafting and producing reports for Executive meetings and producing Board papers.
- Knowledge of best practice in recruitment and retention, employee relations, policy and procedure, staff engagement and wellbeing (not just based on the NHS)
Skills and Abilities
Essential
- Excellent people skills and a demonstrative passion for driving positive change with the ability to gain credibility working in partnership with a wider range of different healthcare professionals within and outside the ICB, fostering a supportive work environment.
- The ability to analyse complex issues and data, to think and plan to achieve both tactical and strategic objectives and exercise sound judgement in the face of conflicting pressures.
- Exceptional communication skills to write and present concise comprehensive and effective papers and verbally communicate clear and effective management processes for rational and timely decision making
- Highly effective skills and effectiveness in handling sensitive conflict resolution, facilitation/ mediation and management.
- Through collaboration with department leaders and Workforce Transformation colleagues, ability to identify and determine training needed, design and deliver Workforce/HR programmes that address talent needs, succession planning, and organisational development opportunities.
Other
Essential
- Strong compassionate and inclusive leadership style and collaborative management style which recognises and values personal contributions and encourages and motivates team working and continuous quality improvement.
- Demonstrate commitment and role model behaviours and actions that support equality, diversity, belonging and inclusion.
- Recommend, design, and deliver projects and interventions, in line with the business requirements and objectives.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.