Job summary
The Director of Quality supports the ICB Chief Nursing Officer (CNO) to ensure the ICS meets its statutory and regulatory requirements in relation to quality and patient safety, safeguarding and, will be responsible for the development and delivery of the SEL ICS Quality Strategy and the Quality Priorities annual work plan and associated assurance and performance frameworks.
The post holder will provide credible, effective, visible, and professional leadership to members of the Executive Management Team, borough Place Executive Leads their teams, and partnerships across the ICS as required, liaising with the Planning directorate of the ICB and Assurance to ensure quality is embedded across the ICS.
The role has a strong interface across the place (s) and SEL ICB Quality, Safety, Safeguarding and professional leadership teams and is key to developing and delivering quality assurance and improvement. This requires high calibre leadership and initiative to support commissioners, providers and place-based care systems to deliver and commission high quality care in line with the requirements of the Long-Term Plan, priorities identified by local and regional teams and through national accountability and assurance frameworks.
Main duties of the job
The role requires a commitment to working as part of an effective team sharing corporate responsibility for setting strategy, establishing policy and leading decision making across the place and wider ICB footprint, working closely with all providers of healthcare.
The post holder will be expected to use their expert knowledge of quality care, improvement, patient safety and safeguarding, combined with a good knowledge of health and social care integration to work in collaboration with relevant system partners. The post-holder will provide robust assurance on their areas of responsibility to the ICB CNO
We are looking for an innovative and engaging leader to join our team and support our development.
About us
The South East London Integrated Care System (ICS) brings together the health and care partners that serve our vibrant and highly diverse populations resident in the London boroughs of Bexley, Bromley, Greenwich, Lambeth, Lewisham and Greenwich - our Places.
Our partnership brings together six local authorities, over 200 general practices (operating within 35 Primary Care Networks), Guy's and St Thomas' Hospital NHS FT, King's College Hospital NHS FT, Lewisham and Greenwich NHS Trust, South London and the Maudsley Mental Health FT and Oxleas FT. Importantly, the ICS seeks to be connected to the communities we serve (circa 1.92m residents) and work with the widest possible range of community, voluntary and third sector groups and organisations in each borough. The reach of our NHS provider portfolios extends beyond the borders of the ICS, across London, the south of England and nationally for some services.
Our vision for the ICS is a highly performing, sustainable system that looks after its staff, responds to its communities and takes action to reduce the inequalities they experience.
Job description
Job responsibilities
Please see the attached job description and person specification for full details of the duties and responsibilities of the role.
Job description
Job responsibilities
Please see the attached job description and person specification for full details of the duties and responsibilities of the role.
Person Specification
Knowledge and Training
Essential
- Educated to masters level or equivalent level experience working at a senior level.
- Evidence of post qualifying and continuing professional development
- Knowledge of Quality Frameworks across health & Social Care Systems.
- In depth Knowledge of the National Patient Safety Agenda.
Experience and Understanding
Essential
- Extensive experience, expertise and understanding of performance and change management, business planning, budget setting, monitoring, and contracting processes, in a health setting.
- Experience of Leading on safeguarding across systems and multi-agency teams. Chairing Committee meetings.
- Experience of developing and delivering a clear business plan s, strategy and vision and of making difficult and challenging decisions to support strategy and vision .
- Proven Board Level Experience of leading and delivering complex change and strategy development in a politically sensitive and complex environment.
- A record of significant achievement in directing and managing the delivery and improvement of services within a complex and diverse system .
- Significant experience of developing and delivering healthcare transformation & innovation that offers patients greater choice and improved services.
- Must have an understanding of the background to and aims of current healthcare policy in London and appreciate the implications of this on engagement
- Should have an appreciation of the relationship between NHS England (London), Local Authorities, ICBs and individual provider organisations
- Understanding of the dynamics within business arena and balance against political environment .
- Broad experience of leading teams of professional staff within a performance management culture
- Experience of analyzing the business environment and of developing strategies to meet changing organisational needs.
- Experience of collaborative working across organisational boundaries and levels and with different professional groups
- In depth understanding of national health priorities e.g. NHS England's Five Year Forward View and how to translate into practice
- Experience of inter -agency working and the development of joint projects
Skills and Abilities
Essential
- The ability to identify, define, promote, communicate and achieve clear organisational values and goals, effective management processes, and rational and timely decision taking .
- The ability to work in partnership with lead clinicians and health care professionals within and outsidethe ICB and a partnership approach to working across organisations.
- The ability to analyse highly complex issues, to think and plan to achieve both tactical and strategic objectives, and to exercise sound judgement in the face of conflicting pressures.
- Ability to analyse and interpret complex / highly complex data and information to identify significant trends and to inform clinical decision -making (review pathways and redesign where applicable
- Well -developed oral and written communication skills with the ability to communicate highly complex, highly sensitive and highly contentious information and issues effectively with a range of stakeholders where there are significant barriers to acceptance which need to be overcome.
- Ability to present information, in both formal and informal settings, to a wide range of internal and external stakeholders, including those at board level which may be potentially hostile and antagonistic.
- Excellent interpersonal, negotiation and influencing skills and able to work effectively with staff at all levels, particularly those who may hold differing / contentious views .
- Demonstrates an ability to manage conflict and build consensus: facilitating problem solving and collaboration among various parties.
- Able to create a compelling vision for the future and communicating this within and across multiple organisations.
- Able to create impact and demonstrate proactive stakeholder relationships.
- Demonstrable ability to create constructive teams within organisation .
- Ability to develop and maintain credibility and to garner respect and confidence of staff and colleagues, internally and externally.
- The skills to evaluate and learn from outcomes, with a clear commitment to innovation, learning and improvement.
- Effectiveness in conflict resolution and management.
Person Specification
Knowledge and Training
Essential
- Educated to masters level or equivalent level experience working at a senior level.
- Evidence of post qualifying and continuing professional development
- Knowledge of Quality Frameworks across health & Social Care Systems.
- In depth Knowledge of the National Patient Safety Agenda.
Experience and Understanding
Essential
- Extensive experience, expertise and understanding of performance and change management, business planning, budget setting, monitoring, and contracting processes, in a health setting.
- Experience of Leading on safeguarding across systems and multi-agency teams. Chairing Committee meetings.
- Experience of developing and delivering a clear business plan s, strategy and vision and of making difficult and challenging decisions to support strategy and vision .
- Proven Board Level Experience of leading and delivering complex change and strategy development in a politically sensitive and complex environment.
- A record of significant achievement in directing and managing the delivery and improvement of services within a complex and diverse system .
- Significant experience of developing and delivering healthcare transformation & innovation that offers patients greater choice and improved services.
- Must have an understanding of the background to and aims of current healthcare policy in London and appreciate the implications of this on engagement
- Should have an appreciation of the relationship between NHS England (London), Local Authorities, ICBs and individual provider organisations
- Understanding of the dynamics within business arena and balance against political environment .
- Broad experience of leading teams of professional staff within a performance management culture
- Experience of analyzing the business environment and of developing strategies to meet changing organisational needs.
- Experience of collaborative working across organisational boundaries and levels and with different professional groups
- In depth understanding of national health priorities e.g. NHS England's Five Year Forward View and how to translate into practice
- Experience of inter -agency working and the development of joint projects
Skills and Abilities
Essential
- The ability to identify, define, promote, communicate and achieve clear organisational values and goals, effective management processes, and rational and timely decision taking .
- The ability to work in partnership with lead clinicians and health care professionals within and outsidethe ICB and a partnership approach to working across organisations.
- The ability to analyse highly complex issues, to think and plan to achieve both tactical and strategic objectives, and to exercise sound judgement in the face of conflicting pressures.
- Ability to analyse and interpret complex / highly complex data and information to identify significant trends and to inform clinical decision -making (review pathways and redesign where applicable
- Well -developed oral and written communication skills with the ability to communicate highly complex, highly sensitive and highly contentious information and issues effectively with a range of stakeholders where there are significant barriers to acceptance which need to be overcome.
- Ability to present information, in both formal and informal settings, to a wide range of internal and external stakeholders, including those at board level which may be potentially hostile and antagonistic.
- Excellent interpersonal, negotiation and influencing skills and able to work effectively with staff at all levels, particularly those who may hold differing / contentious views .
- Demonstrates an ability to manage conflict and build consensus: facilitating problem solving and collaboration among various parties.
- Able to create a compelling vision for the future and communicating this within and across multiple organisations.
- Able to create impact and demonstrate proactive stakeholder relationships.
- Demonstrable ability to create constructive teams within organisation .
- Ability to develop and maintain credibility and to garner respect and confidence of staff and colleagues, internally and externally.
- The skills to evaluate and learn from outcomes, with a clear commitment to innovation, learning and improvement.
- Effectiveness in conflict resolution and management.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
