Job summary
NHS Buckinghamshire, Oxfordshire, and Berkshire West
Integrated Care Board is looking for an experienced and dynamic Local Area
Contact BOB ICB to join its team. As a Local Area Contact BOB ICB expert the
post holder will be highly organised and motivated, with excellent communications
and a track record of effective delivery in a complex environment. As part of
the ICB Transformation Team the successful candidate will support the
acceleration of our priorities, driving a culture of continuous improvement and
collaboration working closely with other ICB teams and our system partners.
Main duties of the job
This role will be essential in
leading the full implementation and embedment of the Learning from Lives and
Deaths people with a learning disability and autistic people, LeDeR Policy
2021. The post holder will lead on forming the LeDeR governance and quality
reporting arrangements to ensure it is an integral part of each ICS and not a
stand-alone process. The post holder will be the senior system manager
responsible for the programme management and co-ordination of LeDeR, including:
Ensuring
that review staff and administrators have access to records needed to complete
robust reviews.
Encouraging
positive partnerships across the system to deliver the outcomes of LeDeR with a
priority focus of Learning into Action.
Preparing
the Annual LeDeR Report for BOB ICB.
The
role of the Local Area Contact (LAC) is independent of LeDeR reviewers in all
cases.
Performing
the Quality and Assurance oversight role for LeDeR reviews in BOB ICB.
About us
NHS Buckinghamshire, Oxfordshire and
Berkshire West (BOB) Integrated Care Board is the statutory NHS organisation
responsible for planning and delivering health and care services for the
communities of Buckinghamshire, Oxfordshire and Berkshire West.
We work collaboratively with partner
organisations including local government, the voluntary, community and social
enterprise sector, and people and communities across the BOB Health and Care
Integrated Care System (ICS).
Our key priorities are to
increase healthy life expectancy and reduce health inequalities for the 1.7
million people who live in our communities.
We value and promote diversity
and are committed to equality of opportunity for all. We believe that the best
employers are those that reflect the communities they serve. We want to
increase the diversity of our NHS leadership and particularly encourage applications
from women, people from Black, Asian and Minority Ethnic communities, LGBT
communities, younger candidates and from people with lived experience of
disability, who we know are all under-represented in these important roles.
Our Values are:
Respectful
we are inclusive
Impactful
we make a difference
Integrity
we are kind and fair
Leadership
we encourage leadership
Collaborative
we work together in a positive way
Job description
Job responsibilities
Ensuring that review staff
and administrators have access to records needed to complete robust reviews.
Encouraging positive
partnerships across the system to deliver the outcomes of LeDeR with a priority
focus of Learning into Action.
Preparing the Annual LeDeR
Report for BOB ICB.
The role of the Local Area
Contact (LAC) is independent of LeDeR reviewers in all cases.
Performing the Quality and
Assurance oversight role for LeDeR reviews in BOB ICB.
Work closely with the
Improvement Manager to ensure there are effective assurance processes of LeDeR
within the ICS.
Take the lead in establishing
the local governance group/panel which will meet on a frequency determined by
the number of reviews and meets the assurance requirements. The group will have
final sign-off on reviews completed for the ICB and determine the actions to be
taken as a result of reviews as well as developing and monitoring the ICB LeDeR
local action plans.
Work within the ICSs and
wider stakeholders to review and refine membership of key groups of senior
people from across local health providers, commissioners and social care
partners all of whom should have the authority to affect change and sign-off on
reviews completed for the ICBs and determine the actions to be taken as a
result of reviews (action from learning must be embedded) as well as developing
and monitoring the ICB LeDeR local action plans.
Ensuring that there is a BAME
representative active within the LeDeR programme.
Act as the lead contact for
the NHS England regional coordinator.
Lead on the promotion of
LeDeR at a local level across health and social care.
Ensure that the appropriate
data sharing agreements are in place within the ICB to enable timely access to
notes and work within the ICB to facilitate access to health and care notes for
reviewers, for example through Smart Cards.
Lead on the assurance of the
quality of initial reviews, assure justification of initial reviews and sign
off initial reviews on behalf of the ICB.
Lead on the coordination of
focused reviews to go to local governance panels to agree actions.
Agree with reviewers any
actions coming out of initial reviews (these should be infrequent), including
confirming ownership of those actions and ensuring the actions are added to the
LeDeR action plan for the ICSs and are followed up over time.
Add the actions from initial
reviews to the LeDeR web platform (these should not be numerous or frequent).
Have responsibility for
ensuring the SMART actions are uploaded onto the web-based platform once agreed
at panel/ governance meetings.
Raise concerns and ensure
that any issues are raised at each ICBs quality governance meetings.
Lead on the analysis of the
data coming from reviews and be responsible for the development and delivery of
the 3-Year strategic plan and annual report on behalf of each ICB for the ICB.
Escalate any concerns as
necessary and establish good working relationships with statutory processes to
ensure that information is shared, and the response is co-ordinated between
agencies, e.g., safeguarding adult reviews, serious case reviews, mental health
homicide reviews, child death reviews, domestic homicide reviews.
Job description
Job responsibilities
Ensuring that review staff
and administrators have access to records needed to complete robust reviews.
Encouraging positive
partnerships across the system to deliver the outcomes of LeDeR with a priority
focus of Learning into Action.
Preparing the Annual LeDeR
Report for BOB ICB.
The role of the Local Area
Contact (LAC) is independent of LeDeR reviewers in all cases.
Performing the Quality and
Assurance oversight role for LeDeR reviews in BOB ICB.
Work closely with the
Improvement Manager to ensure there are effective assurance processes of LeDeR
within the ICS.
Take the lead in establishing
the local governance group/panel which will meet on a frequency determined by
the number of reviews and meets the assurance requirements. The group will have
final sign-off on reviews completed for the ICB and determine the actions to be
taken as a result of reviews as well as developing and monitoring the ICB LeDeR
local action plans.
Work within the ICSs and
wider stakeholders to review and refine membership of key groups of senior
people from across local health providers, commissioners and social care
partners all of whom should have the authority to affect change and sign-off on
reviews completed for the ICBs and determine the actions to be taken as a
result of reviews (action from learning must be embedded) as well as developing
and monitoring the ICB LeDeR local action plans.
Ensuring that there is a BAME
representative active within the LeDeR programme.
Act as the lead contact for
the NHS England regional coordinator.
Lead on the promotion of
LeDeR at a local level across health and social care.
Ensure that the appropriate
data sharing agreements are in place within the ICB to enable timely access to
notes and work within the ICB to facilitate access to health and care notes for
reviewers, for example through Smart Cards.
Lead on the assurance of the
quality of initial reviews, assure justification of initial reviews and sign
off initial reviews on behalf of the ICB.
Lead on the coordination of
focused reviews to go to local governance panels to agree actions.
Agree with reviewers any
actions coming out of initial reviews (these should be infrequent), including
confirming ownership of those actions and ensuring the actions are added to the
LeDeR action plan for the ICSs and are followed up over time.
Add the actions from initial
reviews to the LeDeR web platform (these should not be numerous or frequent).
Have responsibility for
ensuring the SMART actions are uploaded onto the web-based platform once agreed
at panel/ governance meetings.
Raise concerns and ensure
that any issues are raised at each ICBs quality governance meetings.
Lead on the analysis of the
data coming from reviews and be responsible for the development and delivery of
the 3-Year strategic plan and annual report on behalf of each ICB for the ICB.
Escalate any concerns as
necessary and establish good working relationships with statutory processes to
ensure that information is shared, and the response is co-ordinated between
agencies, e.g., safeguarding adult reviews, serious case reviews, mental health
homicide reviews, child death reviews, domestic homicide reviews.
Person Specification
Skills and Attributes
Essential
- Able to oversee a suite of development offers to support excellence in practice in LeDeR Report writing.
- Service improvement tools and methodologies.
- Communication skills including active listening.
- Negotiation and influencing skills.
- Presentation skills.
- Statistical analysis.
- Qualitative analysis and survey.
- Patient and public engagement skills.
- Leadership development and mentoring.
- Ability to work within defined budget.
- A strong desire to improve performance and make a difference by focusing on goals.
- Operates with a positive outlook, is solution focussed and is dedicated to improving relationships for improved patient outcomes.
- Displays an understanding of, commitment and support of equality, diversity and human rights.
Experience
Essential
- Ability to provide and receive highly complex, highly sensitive or highly contentious information which will require highly developed persuasive, motivational and empathetic skills.
- Ability to manage and support a diverse team including line management and support as required.
- Able to work across a number of organisations and professional disciplines, often dealing with highly emotive issues.
- A comprehensive understanding of and commitment to equality of opportunity and good working relationships in terms of day-to-day working practices and management systems.
- Demonstrates sound judgement in the absence of clear guidelines or precedents, seeking advice as necessary from more senior managers or clinical leaders where required.
- Work on own initiative, prioritise work of self and others, either directly or indirectly responsible for.
- Ability to make decisions autonomously, when required, on difficult issues.
- Autonomy and responsibility when coordinating activities and priorities.
- Evidence of successfully leading teams and/or services to deliver successful change projects, embedding a culture of patient centeredness and quality in practice.
-
- Evidence of supporting leadership in others at various levels within NHS and Social Care organisations.
- Evidence of ability to take lead for interpretation and implementation of national policy and strategy.
- Track record of working collaboratively across NHS and other stakeholder organisations, negotiating best possible solutions to meet key outcomes.
- Ability to work as part of the team, in an effective, flexible and adaptable manner in partnership with other stakeholders, including across organisational boundaries.
- Be able to build and sustain relationships both internally and externally.
- Ability to liaise effectively with other NHS service providers to meet a common goal.
- Understanding of and commitment to equality of opportunity and good working relationships.
-
- A solution-focused approach to work.
- An ability to maintain confidentiality and trust; used to working in a busy environment.
- Effective organiser influencer and networker with a calm, professional and efficient manner.
- Experience of working in Learning Disability and or Autism.
- Project Management
- (e.g. Prince 2)
- Managing NHS Finance.
Person Specification
Skills and Attributes
Essential
- Able to oversee a suite of development offers to support excellence in practice in LeDeR Report writing.
- Service improvement tools and methodologies.
- Communication skills including active listening.
- Negotiation and influencing skills.
- Presentation skills.
- Statistical analysis.
- Qualitative analysis and survey.
- Patient and public engagement skills.
- Leadership development and mentoring.
- Ability to work within defined budget.
- A strong desire to improve performance and make a difference by focusing on goals.
- Operates with a positive outlook, is solution focussed and is dedicated to improving relationships for improved patient outcomes.
- Displays an understanding of, commitment and support of equality, diversity and human rights.
Experience
Essential
- Ability to provide and receive highly complex, highly sensitive or highly contentious information which will require highly developed persuasive, motivational and empathetic skills.
- Ability to manage and support a diverse team including line management and support as required.
- Able to work across a number of organisations and professional disciplines, often dealing with highly emotive issues.
- A comprehensive understanding of and commitment to equality of opportunity and good working relationships in terms of day-to-day working practices and management systems.
- Demonstrates sound judgement in the absence of clear guidelines or precedents, seeking advice as necessary from more senior managers or clinical leaders where required.
- Work on own initiative, prioritise work of self and others, either directly or indirectly responsible for.
- Ability to make decisions autonomously, when required, on difficult issues.
- Autonomy and responsibility when coordinating activities and priorities.
- Evidence of successfully leading teams and/or services to deliver successful change projects, embedding a culture of patient centeredness and quality in practice.
-
- Evidence of supporting leadership in others at various levels within NHS and Social Care organisations.
- Evidence of ability to take lead for interpretation and implementation of national policy and strategy.
- Track record of working collaboratively across NHS and other stakeholder organisations, negotiating best possible solutions to meet key outcomes.
- Ability to work as part of the team, in an effective, flexible and adaptable manner in partnership with other stakeholders, including across organisational boundaries.
- Be able to build and sustain relationships both internally and externally.
- Ability to liaise effectively with other NHS service providers to meet a common goal.
- Understanding of and commitment to equality of opportunity and good working relationships.
-
- A solution-focused approach to work.
- An ability to maintain confidentiality and trust; used to working in a busy environment.
- Effective organiser influencer and networker with a calm, professional and efficient manner.
- Experience of working in Learning Disability and or Autism.
- Project Management
- (e.g. Prince 2)
- Managing NHS Finance.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.