Buckinghamshire, Oxfordshire and Berkshire West ICB

Primary Care Support Manager

Information:

This job is now closed

Job summary

An exciting new team has been created following delegation of national commissioning responsibilities for Pharmacy, Optometry and Dental (POD) services to ICBs.

The post will support the POD portfolio focussing on key priority areas such as access, integration and transformation so developing more integrated services for our population. You will be involved in the development and implementation of local, regional and national projects across the 265 community pharmacies, 151 high street optometrists contracts and both primary care (264) and specialist Dental portfolio calling on subject matter experts as necessary. You will work as part of a small team and with colleagues in the regional POD staffing hub and across the primary care team to deliver this important agenda.

Main duties of the job

The successful candidate will have a confident and positive attitude with an enthusiasm to support transformation and delivery of integrated care for our local population.

If you would like to have an informal conversation to find out more about the role, please contact: Julie Dandridge, Head of Primary Care infrastructure and Pharmacy, Optometry and Dentistry: julie.dandridge@nhs.net

About us

In the heart of the Thames Valley is our Integrated Care Board (ICB). It covers the geography across three counties and goes in line with the local authority boundaries of Buckinghamshire, Oxfordshire, Reading, West Berkshire and Wokingham. Our geography covers a population of nearly 1.8 million. While overall in good health and socio-economic condition, alongside affluence we have pockets of severe deprivation.

Our constituent organisations include 175 GP surgeries, 5 local authorities, 3 acute hospital trusts, 2 mental health and community providers, 1 ambulance trust and a single operating model across all of this, spending £2.5bn of public money each year.

We value and promote diversity and are committed to equality of opportunity for all. We believe that the best organisations are those that reflect the communities they serve. We want to increase the diversity of our NHS leadership and particularly encourage applications from women, people from black and minority ethnic communities, LGBT communities, younger candidates and from people with lived experience of disability, who we know are all under-represented in these important roles.

Details

Date posted

26 June 2023

Pay scheme

Agenda for change

Band

Band 7

Salary

£43,742 to £50,056 a year

Contract

Permanent

Working pattern

Full-time

Reference number

D9482-23-0002

Job locations

Sandford Gate Office

Littlemore

Oxford

OX4 6LB


Job description

Job responsibilities

The post holder will be expected to take the lead for identified transformation projects across the Pharmacy, Optometry and Dental portfolio, working closely with colleagues in the regional POD staffing Hub, across the system and at place, to integrate and transform the system primary care offer to our population.

Liaise with appropriate functions at national, regional and system levels

The role will be part of the BOB POD team and will support all three places.

Support with the development, and implementation of nationally and locally agreed projects to support the transformation and integration of all three services and their associated budgets.

Manage reporting processes ensuring reporting processes are aligned with those of the ICB and broader Integrated Care System (ICS), including the production of meeting reports.

Support quality improvement initiatives and lead work to improve performance on key areas.

Support initiatives linked to workforce and digital within POD services to ensure that programmes of work linked to these initiatives are planned and managed effectively.

Lead on the implementation and management of the nationally, regionally and locally agreed project.

Manage the Teams business support function, including developing and managing the teams business plan, progress and reporting risk and issue management.

Liaise with appropriate functions within the Cluster and the Sector.

Manage all corporate business returns, including planning and workforce returns.

Develop and implement a content management system to ensure information is properly managed and best practice is shared across the team, Directorate and the wider NHS organisation.

Take a lead in the coordination of training & development and recruitment activity across the Team.

Oversight and management of all aspects of the Team budgets.

The above is only an outline of the tasks, responsibilities and outcomes required of the role. The job holder will carry out any other duties as may reasonably be required by their line manager.

The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the Department and the Organisation.

Job description

Job responsibilities

The post holder will be expected to take the lead for identified transformation projects across the Pharmacy, Optometry and Dental portfolio, working closely with colleagues in the regional POD staffing Hub, across the system and at place, to integrate and transform the system primary care offer to our population.

Liaise with appropriate functions at national, regional and system levels

The role will be part of the BOB POD team and will support all three places.

Support with the development, and implementation of nationally and locally agreed projects to support the transformation and integration of all three services and their associated budgets.

Manage reporting processes ensuring reporting processes are aligned with those of the ICB and broader Integrated Care System (ICS), including the production of meeting reports.

Support quality improvement initiatives and lead work to improve performance on key areas.

Support initiatives linked to workforce and digital within POD services to ensure that programmes of work linked to these initiatives are planned and managed effectively.

Lead on the implementation and management of the nationally, regionally and locally agreed project.

Manage the Teams business support function, including developing and managing the teams business plan, progress and reporting risk and issue management.

Liaise with appropriate functions within the Cluster and the Sector.

Manage all corporate business returns, including planning and workforce returns.

Develop and implement a content management system to ensure information is properly managed and best practice is shared across the team, Directorate and the wider NHS organisation.

Take a lead in the coordination of training & development and recruitment activity across the Team.

Oversight and management of all aspects of the Team budgets.

The above is only an outline of the tasks, responsibilities and outcomes required of the role. The job holder will carry out any other duties as may reasonably be required by their line manager.

The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the Department and the Organisation.

Person Specification

Experience

Essential

  • Significant experience of successfully operating in a politically sensitive environment.
  • Demonstrated experience of co-ordinating projects in complex and challenging environments.
  • Experience of managing risks and reporting.
  • Experience of drafting briefing papers and correspondence at SMT level.
  • Experience of monitoring budgets and business planning processes.

Desirable

  • Understanding of the public sector.
  • Demonstrated experience in a Healthcare environment.
  • Comprehensive knowledge of project principles, techniques and tools, such as Prince 2 Foundation and Microsoft Project.

Qualifications

Essential

  • Educated to degree level in relevant subject or equivalent level qualification or significant experience of working at a similar level in specialist area.
  • Evidence of continued professional development.
  • Post-graduate degree in Management Studies or equivalent.

Communication Skills

Essential

  • Ability to prepare and produce concise yet insightful communications for dissemination to senior stakeholders and a broad range of stakeholders as required.
  • Experience of creating and giving presentations to a varied group of internal and external stakeholders.

Planning Skills

Essential

  • Demonstrated capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly.
  • Experience of setting up and implementing internal processes and procedures.
Person Specification

Experience

Essential

  • Significant experience of successfully operating in a politically sensitive environment.
  • Demonstrated experience of co-ordinating projects in complex and challenging environments.
  • Experience of managing risks and reporting.
  • Experience of drafting briefing papers and correspondence at SMT level.
  • Experience of monitoring budgets and business planning processes.

Desirable

  • Understanding of the public sector.
  • Demonstrated experience in a Healthcare environment.
  • Comprehensive knowledge of project principles, techniques and tools, such as Prince 2 Foundation and Microsoft Project.

Qualifications

Essential

  • Educated to degree level in relevant subject or equivalent level qualification or significant experience of working at a similar level in specialist area.
  • Evidence of continued professional development.
  • Post-graduate degree in Management Studies or equivalent.

Communication Skills

Essential

  • Ability to prepare and produce concise yet insightful communications for dissemination to senior stakeholders and a broad range of stakeholders as required.
  • Experience of creating and giving presentations to a varied group of internal and external stakeholders.

Planning Skills

Essential

  • Demonstrated capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly.
  • Experience of setting up and implementing internal processes and procedures.

Employer details

Employer name

Buckinghamshire, Oxfordshire and Berkshire West ICB

Address

Sandford Gate Office

Littlemore

Oxford

OX4 6LB


Employer's website

https://www.bucksoxonberksw.icb.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Buckinghamshire, Oxfordshire and Berkshire West ICB

Address

Sandford Gate Office

Littlemore

Oxford

OX4 6LB


Employer's website

https://www.bucksoxonberksw.icb.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Primary Care Lead

Julie Dandridge

Julie.dandridge@nhs.net

Details

Date posted

26 June 2023

Pay scheme

Agenda for change

Band

Band 7

Salary

£43,742 to £50,056 a year

Contract

Permanent

Working pattern

Full-time

Reference number

D9482-23-0002

Job locations

Sandford Gate Office

Littlemore

Oxford

OX4 6LB


Supporting documents

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