Senior Business Support Officer

Job summary

Shortlisting - 9th Dec

Interview - 17th Dec

If you are looking for new challenges, an opportunity has arisen for a dynamic, motivated, experienced senior administrator to support our Section 117 aftercare case manager. The post holder will assist in the day-to-day management of the patient management information system within the Section 117 service, providing support to the staff and all users of the service once discharged from qualifying detention under the MHA. They will lead on the administration of the Case Management of Section 117 aftercare adults. They will maintain the quality and content of data held within the patient management information systems including service agreements and any associated invoice payments through the oracle system for S117 LD & MH and Locked rehab patients.

Main duties of the job

The post holder will resolve day-to-day s117 problems independently, using own judgment and analysis of the situation to come to a decision where there are several options or solutions available

Contribute towards the review, development and implementation of administrative processes for patients under Section 117 service once discharged from qualifying detention

Ensure administrative resources are deployed as effectively as possible to meet the needs of the s117 service and communicate any issues to senior management and the Section 117 aftercare case manager.

Develop and maintain a s117 patient review timetable, ensuring that any s117 and associated CTRs/Tribunals are timetabled appropriately and organised in a timely way.

About us

NHS West Yorkshire ICB is responsible for improving population health and reducing inequalities to meet the diverse health needs of its population and is part of the West Yorkshire Health and Care Partnership which includes organisations, local councils, health and care providers and voluntary, community and social enterprise organisations.

We are dedicated to fostering an inclusive workplace that values diversity, viewing it as a key strength aligned with our mission and values. We believe diverse ideas and backgrounds enhance creativity and improve patient outcomes.

We are committed to creating a supportive workplace where contributions are valued, wellbeing is prioritised, and colleagues can reach their full potential. We welcome applications from all areas of the community, who meet the criteria for the role, regardless of their protected characteristics.

We operate a Carer friendly working environment, encouraging Carers to self-identify themselves and offer a working Carer passport.As a Mindful Employer, we are positive and enabling towards all employees and job applicants with a mental health condition.As a Disability Confident Employer, wecommit to shortlisting suitable applicants who meet the essential criteria for an interview. Please inform us of any adjustments you may require.

We reserve the right to close this job advert early if we receive a high volume of applications.

Employer details

Employer name

NHS West Yorkshire Integrated Care Board

Address

White Rose House, West Parade

Wakefield

WF1 1LT

Employer's website

http://www.westyorkshire.icb.nhs.uk (Opens in a new tab)

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Employer details

Employer name

NHS West Yorkshire Integrated Care Board

Address

White Rose House, West Parade

Wakefield

WF1 1LT

Employer's website

http://www.westyorkshire.icb.nhs.uk (Opens in a new tab)

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