Job summary
Please note that this is a secondment opportunity.
The
NHS has embarked upon an ambitious digital modernisation strategy with a key
objective to enable information to flow between care providers within and
beyond organisational boundaries, and between care providers and patients to
achieve a safe, convenient and personalised health and care service.
The
digital programme underpinned by Information Technology through the
introduction of new, or the development of existing, IM&T
solutions/systems, aims to delivering national digital initiatives which will
improve access to self-help diagnosis information and clinical pathway
direction to appropriate services. This will enable clinicians to better
utilise their time in their application of patient care and to empower
patients in their own healthcare management.
The
purpose of this role is to drive an engagement programme primarily with our
hospitals and general practises but then widening to social care and third
sector organisations over time. This
is an exciting opportunity for an experienced change manager
Main duties of the job
The
post holder will lead and facilitate all matters relating to engagement,
business change and benefits as part of project implementation. Key to this
will be to gain buy in from organisations, clinical groups, clinical services
and patients through evidence-based learning and models of change developed
from pilots of a digital solution which can be shared through facilitated
events and change meetings. This role will focus on the national Connecting
Care Records Programme implementation across West Yorkshire ICB to meet
national targets and priorities overseen and by the Digital Project Manager.
The
post holder will work with suppliers and with various leads, from within WY
ICB and other areas of the health and care sector, identifying the impact of
the change and developing appropriate working practices, for new or optimised
systems and work with staff to ensure benefits management processes have been
adopted and embedded within their service.
The
post holder will work collaboratively across a complex r
About us
West
Yorkshire Health and Care Partnership has a diverse population, with
different health and social care needs. We believe that for the majority of
services, these needs are best met on a local level through closer
partnership working. The local NHS, councils and partners in West Yorkshire
are working together through a Health and Care Partnership and are looking to
recruit a Business Change Manager to support the delivery of our shared care
record vision for the region. This
role will be crucial in supporting the engagement and delivery of a shared
care record across our partner organisations.
Job description
Job responsibilities
The
post holder will lead and facilitate all matters relating to engagement,
business change & benefits as part of project implementation. Key to this
will be to gain buy in from organisations, clinical groups, clinical services
and patients through evidence-based learning and models of change which will
be gleaned from pilots or early implementers of a digital solution which can
be shared through facilitated events and change meetings.
The
post holder will work with suppliers and with various leads, from within WY
ICB and other areas of the health and care sector, identifying the impact of
the change and developing appropriate working practices, for new or optimised
systems and work with staff to ensure benefits management processes have been
adopted and embedded within their service.
The
post holder will work collaboratively across a complex range of
organisations, as required by the individual projects. Working in this way requires the ability to
adapt and be sensitive to each individual organisations n
Job description
Job responsibilities
The
post holder will lead and facilitate all matters relating to engagement,
business change & benefits as part of project implementation. Key to this
will be to gain buy in from organisations, clinical groups, clinical services
and patients through evidence-based learning and models of change which will
be gleaned from pilots or early implementers of a digital solution which can
be shared through facilitated events and change meetings.
The
post holder will work with suppliers and with various leads, from within WY
ICB and other areas of the health and care sector, identifying the impact of
the change and developing appropriate working practices, for new or optimised
systems and work with staff to ensure benefits management processes have been
adopted and embedded within their service.
The
post holder will work collaboratively across a complex range of
organisations, as required by the individual projects. Working in this way requires the ability to
adapt and be sensitive to each individual organisations n
Person Specification
Experience
Essential
- Experience of working in a project focused environment
- Experience of working independently and in a team orientated collaborative environment
- Project management experience
- Experience of budget management and forecasting or familiarity with project budget management and processes
- Experience of managing people within a project management (matrix) structure
- Experience of using Microsoft Office IT packages such as Word, Excel, PowerPoint, Project, Visio
- Experience of facilitating meetings/events
- Experience of writing reports following a standard format or process
Qualifications
Essential
- Masters Level Qualification
- Project Management qualification
- Training on use of project management techniques
Desirable
- Change management qualification
- Process redesign qualification
Skills & Behaviours
Essential
- Ability to work under pressure to meet the requirements of conflicting deadlines and targets
- Flexible, well organised and self-motivated
- Ability to plan and implement new ways of working
- Excellent problem-solving skills
- Ability to work with staff at all levels both internally and externally
- Passionate about service improvement and the benefits this can deliver to patient care
- Understanding of broad NHS and social care roles and responsibilities, structures and processes
- Excellent presentation skills
- A strong commitment to patient care and quality services, improving outcomes, tackling health inequalities, and delivering the best value for money for the taxpayer
- High level of emotional intelligence
- Highly resilient with the ability to cope under pressure
- Team player committed to open collegiate relationships and corporate effectiveness.
- Integrity and ability to engender trust and respect from colleagues at all levels.
- Committed to upholding, the NHS principles and values as set out in the NHS Constitution
- Demonstrates a commitment to upholding The Nolan Principles of Public Life along with an ability to reflect them in his/her leadership role and the culture of the ICB
Person Specification
Experience
Essential
- Experience of working in a project focused environment
- Experience of working independently and in a team orientated collaborative environment
- Project management experience
- Experience of budget management and forecasting or familiarity with project budget management and processes
- Experience of managing people within a project management (matrix) structure
- Experience of using Microsoft Office IT packages such as Word, Excel, PowerPoint, Project, Visio
- Experience of facilitating meetings/events
- Experience of writing reports following a standard format or process
Qualifications
Essential
- Masters Level Qualification
- Project Management qualification
- Training on use of project management techniques
Desirable
- Change management qualification
- Process redesign qualification
Skills & Behaviours
Essential
- Ability to work under pressure to meet the requirements of conflicting deadlines and targets
- Flexible, well organised and self-motivated
- Ability to plan and implement new ways of working
- Excellent problem-solving skills
- Ability to work with staff at all levels both internally and externally
- Passionate about service improvement and the benefits this can deliver to patient care
- Understanding of broad NHS and social care roles and responsibilities, structures and processes
- Excellent presentation skills
- A strong commitment to patient care and quality services, improving outcomes, tackling health inequalities, and delivering the best value for money for the taxpayer
- High level of emotional intelligence
- Highly resilient with the ability to cope under pressure
- Team player committed to open collegiate relationships and corporate effectiveness.
- Integrity and ability to engender trust and respect from colleagues at all levels.
- Committed to upholding, the NHS principles and values as set out in the NHS Constitution
- Demonstrates a commitment to upholding The Nolan Principles of Public Life along with an ability to reflect them in his/her leadership role and the culture of the ICB
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
